![Cintas](https://contents.bebee.com/companies/us/cintas/avatar-sVlwe.png)
Shared Services Trainer/Lead
4 weeks ago
Requisition Number: 172712
Job Description
Cintas is seeking a Shared Services Trainer/Lead to help lead our Customer Service Representatives to provide customer service to both our internal partners and our external customers through various activities. Responsibilities include answering customer calls and providing prompt issue resolution; data entry; assisting in account reconciliation; preparing reports and invoices; processing new accounts and orders; making outbound customer calls to obtain information and/or to provide follow up to resolve customer issues; and occasional miscellaneous projects.
The lead position will also be responsible for the following areas:
- Training for new CSR's for consistency and other groupwide rollout training
- Coverage when Supervisor is out of office
- Quality review for all CSR by reviewing live call recordings.
- Drive all outbound goodwill efforts within the Customer Service team.
- Expert on myCintas and FLG customer service inbox as those continue to grow.
Skills/Qualifications
Required
- 1+ years' customer service experience
- High School Diploma/GED; Bachelor's Degree preferred
Preferred
- Experience with heavy inbound and outbound calls and transferring calls
- 3+ years' business-to-business account support
- Proficiency with Microsoft Office (Word, Excel and Outlook) and intranet/internet
- Experience with proofreading and editing documents
Cintas offers comprehensive and competitive medical, dental and vision benefits, featuring employee health care premiums that are 30% lower than the national average for our industry. One of our medical plan options is even offered at zero cost to our partners.
Additionally, our employee-partners enjoy:
• Competitive Pay
• 401(k)/Profit Sharing/Employee Stock Ownership Program
• Disability and Life Insurance Packages
• Paid Time Off and Holidays
• Career Advancement Opportunities
Headquartered in Cincinnati, Cintas is a publicly held company traded over the Nasdaq Global Select Market under the symbol CTAS and is a component of both the Standard & Poor's 500 Index and Nasdaq-100 Index.
Cintas Corporation helps more than 900,000 businesses of all types and sizes get READYTM to open their doors with confidence every day by providing a wide range of products and services that enhance our customers' image and help keep their facilities and employees clean, safe and looking their best. With products and services including uniforms, mats, mops, restroom supplies, first aid and safety products, fire extinguishers and testing, and safety and compliance training, Cintas helps customers get Ready for the Workday.
To support our growth across North America, we're seeking driven professionals with ambition to move up within our company. Our professional culture, our dedication to our employee-partners and limitless career opportunities—these are just a few benefits we're proud to offer. Our employee-partners know every job is critical, and that teamwork drives innovation. Let's talk about how you'll fit into our team and how your hard work will be recognized through competitive pay, world-class benefits and ongoing career development. Are you ReadyTM for limitless opportunities at Cintas?
Cintas Corporation is an EEO/Affirmative Action Employer and will make all employment-related decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Job Category: Office Administration
Organization: Rental
Employee Status: Regular
Schedule: Full Time
Shift: 1st Shift
-
Trainer - Las Vegas, Craig Rd
1 week ago
Las Vegas, Nevada, United States Elevated Full timeEMPLOYMENT STATUS: Regular, Full-time/Part-Time WORK HOURS: 32-40 hours per week. Days, Evenings, Weekends & schedules vary. PAY RANGE: $ $18.00 per hours + benefits COMPANY Cheba Hut started back in 1998 in Tempe, Arizona. We started with a pipe dream.... Craft some tasty, stoner-approved toasted subs and munchies from scratch, create a laid-back workplace...
-
Trainer - Las Vegas, Craig Rd
1 week ago
North Las Vegas, Nevada, United States ELEVATED INC Full timeJob DescriptionJob DescriptionDescription:EMPLOYMENT STATUS: Regular, Full-time/Part-TimeWORK HOURS: 32-40 hours per week. Days, Evenings, Weekends & schedules vary.PAY RANGE: $ $18.00 per hours + benefitsCOMPANYCheba Hut started back in 1998 in Tempe, Arizona. We started with a pipe dream.... Craft some tasty, stoner-approved toasted subs and munchies from...
-
Specialist, VESL Information Technology Trainer
3 weeks ago
Las Vegas, Nevada, United States College of Southern Nevada Full timeSpecialist, VESL Information Technology Trainer (Multiple Positions)Job DescriptionThe Specialist, Vocational English as a Second Language (VESL) Trainer prepares and conducts training for information systems courses in a classroom setting for traditional college courses and/or specialized workshops. The Specialist provides students with a combination of...
-
Specialist, VESL Information Technology Trainer
1 month ago
Las Vegas, Nevada, United States College of Southern Nevada Full timeSpecialist, VESL Information Technology Trainer (Multiple Positions)Job DescriptionThe Specialist, Vocational English as a Second Language (VESL) Trainer prepares and conducts training for information systems courses in a classroom setting for traditional college courses and/or specialized workshops. The Specialist provides students with a combination of...
-
Security Field Service Supervisor
3 weeks ago
Las Vegas, Nevada, United States GardaWorld Security Services Full timeJob Summary NOW HIRING GardaWorld Security is searching for bright and talented professionals who wish to share in the unique culture of our business - one where people feel inspired, encouraged, and rewarded. We are excited to announce an immediate opening in Las Vegas Now is your opportunity to join our world-class team as one of the fastest growing...
-
Security Field Service Supervisor
1 month ago
Las Vegas, Nevada, United States GardaWorld Security Services Full timeJob Summary NOW HIRING GardaWorld Security is searching for bright and talented professionals who wish to share in the unique culture of our business - one where people feel inspired, encouraged, and rewarded. We are excited to announce an immediate opening in Las Vegas Now is your opportunity to join our world-class team as one of the fastest growing...
-
Lead Operator Polymer Center-3
1 week ago
Las Vegas, Nevada, United States Republic Services Full timeRepublic Services Operators [Heavy Equipment Operator / Loader Operator] As a Lead Operator at Republic Services, you'll: Be responsible for the safe operation of machinery and equipment at a recycling facility, landfill, or transfer station; Inspect all required equipment at the start of the shift, and at each startup that occurs during the shift; Write...
-
Lead Customer Service Representative
3 weeks ago
Las Vegas, Nevada, United States Circle K Full timeStore : 3220 N Pecos Rd, North Las Vegas, Nevada 89115Availability - Shift/Days Flexible AvailabilityLead Customer Service RepresentativeWe want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further. As a Lead Customer Service...
-
Lead Customer Service Representative
4 weeks ago
Las Vegas, Nevada, United States Circle K Full timeStore : 2390 N Decatur Blvd, Las Vegas, Nevada 89107Availability - Shift/Days Flexible AvailabilityLead Customer Service RepresentativeWe want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further. As a Lead Customer Service...
-
Lead Customer Service Representative
1 month ago
Las Vegas, Nevada, United States Circle K Full timeStore : 2390 N Decatur Blvd, Las Vegas, Nevada 89107Availability - Shift/Days Flexible AvailabilityLead Customer Service RepresentativeWe want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further. As a Lead Customer Service...
-
Lead Customer Service Representative
1 month ago
Las Vegas, Nevada, United States Circle K Full timeStore : 1140 E Charleston Blvd, Las Vegas, Nevada 89104Availability - Shift/Days Flexible AvailabilityLead Customer Service RepresentativeWe want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further. As a Lead Customer Service...
-
Lead Customer Service Representative
4 weeks ago
Las Vegas, Nevada, United States Circle K Full timeStore : 1140 E Charleston Blvd, Las Vegas, Nevada 89104Availability - Shift/Days Flexible AvailabilityLead Customer Service RepresentativeWe want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further. As a Lead Customer Service...
-
Lead Customer Service Representative
1 month ago
Las Vegas, Nevada, United States Circle K Full timeStore : 3220 N Pecos Rd, North Las Vegas, Nevada 89115Availability - Shift/Days Flexible AvailabilityLead Customer Service RepresentativeWe want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further. As a Lead Customer Service...
-
Las Vegas, Nevada, United States The College of Southern Nevada Full timeDescription The Specialist, Vocational English as a Second Language (VESL) Trainer prepares and conducts training for information systems courses in a classroom setting for traditional college courses and/or specialized workshops. The Specialist provides students with a combination of on-spot training and assistance with internet connectivity, Microsoft...
-
Property Management Lead
3 weeks ago
Las Vegas, Nevada, United States Target Full timeThe pay range per hour is $ $39.50Pay is based on several factors which vary based on position.These include labor markets and in some instancesmay include education, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target offers...
-
Customer Experience Lead
4 weeks ago
Las Vegas, Nevada, United States DraftKings Full timeWe're defining what it means to build and deliver the most extraordinary sports and entertainment experiences. Our global team is trailblazing new markets, developing cutting-edge products, and shaping the future of responsible gaming. Here, "impossible" isn't part of our vocabulary. You'll face some of the toughest but most rewarding challenges of your...
-
Customer Experience Lead
1 month ago
Las Vegas, Nevada, United States DraftKings Full timeWe're defining what it means to build and deliver the most extraordinary sports and entertainment experiences. Our global team is trailblazing new markets, developing cutting-edge products, and shaping the future of responsible gaming. Here, "impossible" isn't part of our vocabulary. You'll face some of the toughest but most rewarding challenges of your...
-
Sales Lead
3 weeks ago
Las Vegas, Nevada, United States Chico's FAS Full timeJoin our chic team, dedicated to a styling and social experience that inspires women to express their individuality.POSITION OBJECTIVE:The Sales Lead is responsible for supporting Management in in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations, including great...
-
Sales Lead
3 weeks ago
Las Vegas, Nevada, United States Chico's FAS, Inc. - Retail Full timeJoin our fashion-obsessed team, dedicated to a styling and social experience that makes women feel beautifulPOSITION OBJECTIVE:The Sales Lead is responsible for supporting Management in in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations, including great customer...
-
Sales Lead
3 weeks ago
Las Vegas, Nevada, United States Chico's FAS, Inc. - Retail Full timeJoin our chic team, dedicated to a styling and social experience that inspires women to express their individualityPOSITION OBJECTIVE:The Sales Lead is responsible for supporting Management in in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations, including great...