Customer Service Representative

2 weeks ago


Ashburn, Virginia, United States Lowe's Full time

At Mr. Rooter, we love what we do, and we believe in it.Never look for a job again because we're not a pit stop in your career - we're the last place you'll ever workWhen you encountered questions you couldn't answer, there was a friendly Team Leader close at hand who not only gave you the answer but provided on-the-spot training so you would always know how to handle these questions in the future.You end your day knowing that you helped a lot of customers and played an integral part of the Mr Rooter team.You're comfortable with both in-bound calls and out-bound calls to existing customers (no cold calling), and you can change course as necessary - perhaps dealing with an upset customer on one call and then happily greeting the next caller and upselling them.Mr. Rooter Plumbing franchisees will treat you with the same respect and integrity that they treat their own friends and family, because at the end of the day, you can't serve customers well without a happy, motivated, and committed team.Creating a culture with an exemplary work ethic is just as important as plumbing, and it's part of everything Mr. Rooter Plumbing does.All independently owned and operated franchised businesses operate under the service brands' marks, trademarks, trade names, logos, emblems, slogans, or other indicia of origin in connection with the Mr. Rooter Plumbing franchise system within a specified geographical area.



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