Retail Store Manager
3 weeks ago
Drives business results in assigned store
Sets clear direction and communicates consistent priorities. Inspires and guides team(s) to reach goals and achieve objectives. Leverages and assigns resources (payroll, expenses, people) to meet goals. Creates a disciplined culture focused on excellence in execution. Ensures adherence to all standard operating procedures, including Human Resource Management, Loss Prevention, and Safety. Ensures asset protection and supply control contributing to profit and loss management. Takes personal accountability for individual results and team decisions. Develops talent in assigned store
Sets high standards and clear accountability. Develops team to deliver legendary customer service in support of L.L. Bean's Golden Rule and Guarantee. Fosters a deep connection between the team and the brand. Objectively and accurately assess talent. Provides frequent and comprehensive performance feedback (written and verbal). Seizes the opportunity to highlight the achievement of others. Ensures all leaders address underperformance with urgency and appropriate partnerships. Identifies high-potential employees and offers challenging assignments as part of their succession planning and development. Delivers the L.L. Bean customer experience in assigned store
Drives the elevation of GUIDE / Manager On Duty behaviors. Holds self and others accountable to L.L. Bean's Golden Rule and Guarantee. Ensures store actively promotes Learn, Try, Buy and Enjoy concept through outdoor discovery school walk-on adventures, clinics and demonstrations. Uses customer feedback to influence changes that enhance the customer experience. Identifies and influences improvements in visual presentation to maximize profitability and results. Holds self and others accountable for visual presentation standards. Health and Safety Requirement: Every employee is responsible for contributing to a safe and healthy workplace. Employees are expected to be active participants in health and safety by following all safety policies and procedures, reporting unsafe conditions or at-risk behaviors to leadership, and conducting work in a safe manner. Those in a leadership role are also expected to model safe behaviors, evaluate risk, and ensure that risks are reduced to acceptable levels.
Education Level: 2-Year Associates Degree
Years of Experience: 5+
Skills and Qualifications:
Minimum 5+ years experience as a store manager in relevant traffic, volume and unit intensity location Demonstrated critical leadership behaviors of being strategic and innovative
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