Onboarding Specialist

6 days ago

Baltimore, Maryland, United States MEDSTAR HEALTH Full time

General Summary of Position
Delivers a superior new-hire experience by providing a high level of customer service and maintaining quality throughout the pre-employment on-boarding process from the time the offer letter is signed, until after the associate begins employment. Responsible for the timely completion of full cycle onboarding process for new associates beginning their career with MedStar Health as well as current associates transitioning to new roles with the system.

Primary Duties and Responsibilities

Contributes to the achievement of established department goals and objectives and adheres to department policies, procedures, quality standards, and safety standards. Complies with governmental and accreditation regulations.Ensures compliance with standard onboarding practices and procedures.Follows-up with appropriate departments/vendors/candidates at various of stages of process to ensure required documentation is accurate and timely.Maintains HR electronic files and records, assists with human resources support activities.May answer questions regarding general employment practices, employee benefits, and other HR policies.Monitors and reviews all returned employment documents and final review of employment application, immigration, background checks, pre-employment health screen, required training, etc., for necessary completion prior to moving to next step in the hire process.Partners with recruiters to send, receive, and track required pre-employment documentation for new hires; communicates with hiring managers, recruiters, Occupational Health, and new hires on an ongoing basis.Responds to questions and requests from internal and external customers.Responsible for creation and maintenance of associate employment files.Responsible for preparation of new hire paperwork for orientation and entry into HRIS system.Responsible for the successful and timely on-boarding of all new hires once final offer is accepted and the associate attends orientation. Proactively identifies barriers to timely new hire onboarding and engages new hires and/or additional team members as needed to resolve.Responsible for successful follow up and timely transfer of current internal associates moving to new roles with MedStar Health, to include proper confirmation of all required documentation and entry into HRIS system.Responsible for timely and accurate completion of assigned duties.Stays in constant communication with candidates, recruiters and hiring managers to ensure timely completion of all required steps of the hiring process.Participates in meetings and on committees and represents the department and hospital in community outreach efforts.Participates in multi-disciplinary quality and service improvement teams.Performs other duties as assigned.

Minimum Qualifications
Education

  • Associate's degree required or
  • equivalent combination of relevant experience and education. required

Experience

  • 1-2 years Recent experience in high volume scheduling, administrative required or
  • Similar human resources experience required

Knowledge, Skills, and Abilities

  • Critical thinking, problem-solving, time management, organizational skills, accountability/ownership, and effective communication skills.
  • Ability to adhere to detail, accuracy and thoroughness.
  • Strong interpersonal and customer service skills for effective communication with new hires/transferring associates.
  • Ability to effectively multi-task and work under strict deadlines.
  • Knowledgeable of HR and payroll processes helpful.
  • Proficient in MS Office applications, including, Outlook, Word and Excel.

Why MedStar Health?
At MedStar Health, we understand that our ability to treat others well begins with how we treat each other. We work hard to foster an inclusive and positive environment where our associates feel valued, connected, and empowered. We live up to this promise through:

  • Strong emphasis on teamwork - our associates feel connected to each other and our mission as an organization. In return, our effective team environment generates positive patient outcomes and high associate satisfaction ratings that exceed the national benchmark.
  • Strategic focus on equity, inclusion, & diversity - we are committed to equity for all people and communities. We continue to build a diverse and inclusive workplace where people feel a sense of belonging and the ability to contribute to equitable care delivery and improved community health outcomes at all levels of the organization.
  • Comprehensive total rewards package - including competitive pay, generous paid time off, great health and wellness benefits, retirement savings, education assistance, and so much more.
  • More career opportunities closer to home - as the largest healthcare provider in the Baltimore-Washington, D.C. region, there are countless opportunities to grow your career and fulfill your aspirations.

About MedStar Health
MedStar Health is dedicated to providing the highest quality care for people in Maryland and the Washington, D.C., region, while advancing the practice of medicine through education, innovation, and research. Our team of 32,000 includes physicians, nurses, residents, fellows, and many other clinical and non-clinical associates working in a variety of settings across our health system, including 10 hospitals and more than 300 community-based locations, the largest home health provider in the region, and highly respected institutes dedicated to research and innovation. As the medical education and clinical partner of Georgetown University for more than 20 years, MedStar Health is dedicated not only to teaching the next generation of doctors, but also to the continuing education, professional development, and personal fulfillment of our whole team. Together, we use the best of our minds and the best of our hearts to serve our patients, those who care for them, and our communities. It's how we treat people.

MedStar Health is an Equal Opportunity (EO) Employer and assures equal opportunity for all applicants and employees. We hire people to work in different locations, and we comply with the federal, state and local laws governing each of those locations. MedStar Health makes all decisions regarding employment, including for example, hiring, transfer, promotion, compensation, benefit eligibility, discipline, and discharge without regard to any protected status, including race, color, creed, religion, national origin, citizenship status, sex, age, disability, veteran status, marital status, sexual orientation, gender identity or expression, political affiliations, or any other characteristic protected by federal, state or local EO laws. If you receive an offer of employment, it is MedStar Health's policy to hire its employees on an at-will basis, which means you or MedStar Health may terminate this relationship at any time, for any reason.

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