Assistant Director for Enrollment

4 weeks ago

Bronx, New York, United States Fordham University Full time

About Fordham:

Founded in 1841, Fordham is the Jesuit University of New York, offering an exceptional education distinguished by the Jesuit tradition to more than 16,000 students in its nine colleges and schools. It has residential campuses in the Bronx and Manhattan, a campus in West Harrison, N.Y., the Louis Calder Center Biological Field Station in Armonk, N.Y., and the London Centre in the United Kingdom.

The University offers a comprehensive benefits package that includes medical, dental, and vision insurance; flexible spending accounts; retirement plans; life insurance; short and long-term disability; employee assistance program ( EAP ); tuition remission; and generous time off.

Successful candidates should have a knowledge of and commitment to the goals of Jesuit Education.

Department: Enrollment Services - Services Center

Position Summary:

Reporting to the Director of Enrollment, the Assistant Director of Enrollment
& Operational Services supports enrollment customer service initiatives,
including the management of the Enrollment Group Call Center.

The position is responsible for developing operational procedures; monitoring
the interaction of staff with constituents to ensure excellent customer
service; generating, distributing, and analyzing customer service-related
analytics; and managing FERPA compliance.

This position requires travel to both campuses and requires occasional evening and weekend hours.

Essential Functions:

  • Manages the Enrollment Group Call Center, including oversight of customer interactions and operational procedures
  • Monitors and reviews staff interaction with constituents to ensure excellent customer service.
  • Generates, distributes, and analyzes customer service analytics from Call Center operations.
  • Collaborates with other Enrollment Group managers to ensure the
    Enrollment Services staff has the necessary information needed to provide quality customer service.
  • Coordinates with other Enrollment Group managers to identify modules
    for training, conducts meetings/training, and maintains the training
    materials for staff and new initiatives.
  • Assists the Director of Enrollment Services and the Director of EnrollmentOperations & Quality Assurance in the management and tasks for theirrespective offices.

Required Qualifications:

  • Bachelor's Degree
  • Minimum of two years' professional experience in student financial services or related professional experience in higher education
  • Minimum of one year of experience managing others

Preferred Qualifications:

  • Experience in Automated Call Distribution phone management
  • Experience with Banner, CRM, PowerFaids, Reporting.
  • Knowledge of billing and general accounting procedures.

Minimum Salary: $62,400

Maximum Salary: $64,000

  • Assistant Director, Student Accessibility

    2 months ago

    Bronx, New York, United States Hackensack Meridian Health Full time

    : Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It's also about how we support one another...

  • Director of Academic Operations and Support

    4 weeks ago

    Bronx, New York, United States Fordham University Full time

    About Fordham: Founded in 1841, Fordham is the Jesuit University of New York, offering an exceptional education distinguished by the Jesuit tradition to more than 16,000 students in its nine colleges and schools. It has residential campuses in the Bronx and Manhattan, a campus in West Harrison, N.Y., the Louis Calder Center Biological Field Station in...

  • Director of Academic Operations and Support

    2 weeks ago

    Bronx, New York, United States Fordham University Full time

    About Fordham: Founded in 1841, Fordham is the Jesuit University of New York, offering an exceptional education distinguished by the Jesuit tradition to more than 16,000 students in its nine colleges and schools. It has residential campuses in the Bronx and Manhattan, a campus in West Harrison, N.Y., the Louis Calder Center Biological Field Station in...

  • assistant director nursing

    2 weeks ago

    Bronx, New York, United States Montefiore Medical Center Full time

    Assists in directing the daily activities of a designated clinical function to ensure that the business and clinical goals and objectives are achieved. Develops and implements policies and procedures, prepares and monitors the budget, and manages staff. Serves as the Director in his or her absence.Alternate Weekend and Holiday coverage required.EDUCATION,...

  • assistant director nursing

    2 weeks ago

    Bronx, New York, United States Montefiore Medical Center Full time

    Assists in directing the daily activities of a designated clinical function to ensure that the business and clinical goals and objectives are achieved. Develops and implements policies and procedures, prepares and monitors the budget, and manages staff. Serves as the Director in his or her absence.Alternate Weekend and Holiday coverage required.EDUCATION,...

  • Care Coordination-Administrative Assistant

    2 weeks ago

    Bronx, New York, United States Comunilife Full time

    Care Coordination-Administrative AssistantJob DetailsJob LocationBronx, NY Position TypeFull Time Education Level2 Year Degree Salary Range$ $21.63 Hourly Travel PercentageUp to 25% Job ShiftDay Job CategoryAdmin - Clerical DescriptionComunilife looking for anAdministrative Assistant to assist its Care Coordination Program. The role of the Administrative...

  • Care Coordination-Administrative Assistant

    3 weeks ago

    Bronx, New York, United States Comunilife Full time

    Care Coordination-Administrative AssistantJob DetailsJob LocationBronx, NY Position TypeFull Time Education Level2 Year Degree Salary Range$ $21.63 Hourly Travel PercentageUp to 25% Job ShiftDay Job CategoryAdmin - Clerical DescriptionComunilife looking for anAdministrative Assistant to assist its Care Coordination Program. The role of the Administrative...

  • Director of Project Management and Operations

    4 weeks ago

    Bronx, New York, United States Fordham University Full time

    About Fordham: Founded in 1841, Fordham is the Jesuit University of New York, offering an exceptional education distinguished by the Jesuit tradition to more than 16,000 students in its nine colleges and schools. It has residential campuses in the Bronx and Manhattan, a campus in West Harrison, N.Y., the Louis Calder Center Biological Field Station in...

  • Director of Project Management and Operations

    2 weeks ago

    Bronx, New York, United States Fordham University Full time

    About Fordham: Founded in 1841, Fordham is the Jesuit University of New York, offering an exceptional education distinguished by the Jesuit tradition to more than 16,000 students in its nine colleges and schools. It has residential campuses in the Bronx and Manhattan, a campus in West Harrison, N.Y., the Louis Calder Center Biological Field Station in...

  • Assistant Bursar

    3 weeks ago

    Bronx, New York, United States Albert Einstein College of Medicine Full time

    POSITION RESPONSIBILITIES Responsible for the timely posting to student accounts and other functions of the Assistant Bursar. Reports directly to the Assistant Director for Finance. Answer all student account/billing questions from students, parents, faculty, staff, etc., while focusing on providing quality customer service to the students. ESSENTIAL DUTIES...

  • Assistant Bursar

    2 weeks ago

    Bronx, New York, United States Albert Einstein College of Medicine Full time

    POSITION RESPONSIBILITIES Responsible for the timely posting to student accounts and other functions of the Assistant Bursar. Reports directly to the Assistant Director for Finance. Answer all student account/billing questions from students, parents, faculty, staff, etc., while focusing on providing quality customer service to the students. ESSENTIAL DUTIES...

  • Nursing Home Medical Director

    3 weeks ago

    Bronx, New York, United States Essen Health Care Full time

    Essen Health Care is seeking at Essen is seeking a full-time Medical Director to oversee various Nursing Home within EssenThe Nursing Home Medical Director will oversee the daily operations of various Nursing Homes and collaborate with multidisciplinary teams at Essen. In this role, your responsibilities will include staffing, financial management,...

  • Nursing Home Medical Director

    2 weeks ago

    Bronx, New York, United States Essen Health Care Full time

    Essen Health Care is seeking at Essen is seeking a full-time Medical Director to oversee various Nursing Home within EssenThe Nursing Home Medical Director will oversee the daily operations of various Nursing Homes and collaborate with multidisciplinary teams at Essen. In this role, your responsibilities will include staffing, financial management,...

  • Experienced Medical Director Wanted for LTC in Bronx

    2 months ago

    Bronx, New York, United States Clear Staffing Solutions, LLC Full time

    Job Summary Job Summary: The Medical Director is responsible for monitoring and improving the level of care provided and help reduce operating costs of a healthcare facility over time. The selected candidate offers opportunity for teaching and mentoring and ensure the facility's compliance with the rules and regulations of government and accrediting bodies...

  • Program Director, Transitional Jobs

    3 weeks ago

    Bronx, New York, United States tapwage Full time

    Title: Program Director, Transitional JobsUnit: Atlas Workforce ProgramSalary: $90,000 to $95,000Reports to: Senior Director, Workforce DevelopmentStatus: Full Time; Regular, ExemptLocation: 502 East 163rd Street, Bronx, NY 10451Days/Hours: Monday - Friday, 9am-5pmDate Prepared: April 24th, 2024Organization Overview:The Fortune Society, Inc. (Fortune) has...

  • Program Director, Transitional Jobs

    2 weeks ago

    Bronx, New York, United States tapwage Full time

    Title: Program Director, Transitional JobsUnit: Atlas Workforce ProgramSalary: $90,000 to $95,000Reports to: Senior Director, Workforce DevelopmentStatus: Full Time; Regular, ExemptLocation: 502 East 163rd Street, Bronx, NY 10451Days/Hours: Monday - Friday, 9am-5pmDate Prepared: April 24th, 2024Organization Overview:The Fortune Society, Inc. (Fortune) has...

  • Director, Labor and Delivery

    2 weeks ago

    Bronx, New York, United States Physician Affiliate Group of New York Full time

    The Department of Obstetrics and Gynecology at NYC Health + Hospitals/Jacobi Medical Center & North Central Bronx seeks a Director of Labor and Delivery. The Department of Obstetrics and Gynecology is a unified Department across two campuses, Jacobi Medical Center and North Central Bronx Hospital. Both facilities are members of NYC Health + Hospitals, the...

  • Director, Labor and Delivery

    3 weeks ago

    Bronx, New York, United States Physician Affiliate Group of New York Full time

    The Department of Obstetrics and Gynecology at NYC Health + Hospitals/Jacobi Medical Center & North Central Bronx seeks a Director of Labor and Delivery. The Department of Obstetrics and Gynecology is a unified Department across two campuses, Jacobi Medical Center and North Central Bronx Hospital. Both facilities are members of NYC Health + Hospitals, the...

  • Part-Time Assistant, Social Media

    2 weeks ago

    Bronx, New York, United States teamworkonline Full time

    Department: Digital & Social MediaReports To: Director, Digital and Social ContentJob Classification: Part-Time, Non-Exempt Description:Built upon our storied legacy, the New York Yankees look to attract the best possible talent not just on the field but in the front office as well. It is our shared responsibility to maintain the first-class reputation...

  • Part-Time Assistant, Social Media

    2 months ago

    Bronx, New York, United States teamworkonline Full time

    Department: Digital & Social MediaReports To: Director, Digital and Social ContentJob Classification: Part-Time, Non-Exempt Description:Built upon our storied legacy, the New York Yankees look to attract the best possible talent not just on the field but in the front office as well. It is our shared responsibility to maintain the first-class reputation...