Coordinator Patient Access

7 days ago


Winthrop, Massachusetts, United States East Boston Neighborhood Health Center Full time
Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center

Everywhere you turn, you can feel the immeasurable level of enthusiasm here at NeighborHealth We are one of the largest community health centers in the country, supporting the greater Boston area and focusing on the well-being of our patients and local community. From the nurses and physicians on the front line of patient care, to the managers who lead and guide our staff, to the many support roles that keep our facilities running smoothly - everyone plays a vital role in improving medicine for our patients.

Interested in this position? Apply online and create a personal candidate account

Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions.

To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page.

Time Type: Full time

Department: Registration

All Locations: Winthrop

Description: As a customer service expert, you are a liaison for all patients seeking services at EBNHC. As a member of the Patient Access Team you will be expected to interact in a professional, friendly and welcoming manner while capturing accurate information in order to provide a superior customer experience. The Patient Access Coordinator will be expected to book, cancel, reschedule, and check out appointments and answer phones according to the Registration department guidelines.

Schedule: Monday - Friday 8 am - 5 pm and includes evening, weekend or holiday rotations.

Bilingual Required: English/Spanish

Essential Duties and Responsibilities:

Check-out appointments and create follow up visits or recalls.Book, cancel and/or reschedule appointments as needed for patients walking in.Answer Phones.Document clear and concise telephone encounters or RX refill request and route appropriately.Navigate and document in the Electronic Medical Record (Epic), to access relevant and appropriate information. Qualifications and Requirements: HS Diploma/GED.Minimum of 1 year customer service and/or administrative experience.Excellent written and verbal communication, judgement and problem solving skills.Bilingual fluency Spanish/English required.Knowledge of medical terminology and experience working with electronic medical record technology a plus.Proficient in Microsoft Office Suite.

  • Winthrop, Massachusetts, United States Cambridge Health Alliance Full time

    Location: CHA Windsor Street Care CenterWork Days: Varied Shifts from Mondays to SundaysCategory: Medical AssistantDepartment: Windsor Health CenterJob Type: Per Diem On CallWork Shift: Various ShiftsHours/Week: 0.00Union: YesUnion Name: CH Laborers 380Cambridge Health Alliance (CHA) is a leading provider of Primary Care services for a diverse population in...

  • Registered Nurse

    5 hours ago


    Winthrop, Massachusetts, United States Medical Research Network Full time

    Per Diem RN - Clinical Trials (performed in-home) Calling all Infusion, Emergency, and Clinical Research Registered Nurses Are you looking to expand your skillset? Would you like to help to bring life changing medicines to patients faster? Are you looking for a flexible opportunity to enhance your monthly income? _MRN is passionate about ensuring that...


  • Winthrop, United States NeighborHealth Full time

    **Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!**: Everywhere you turn, you can feel the immeasurable level of enthusiasm here at NeighborHealth! We are one of the largest community health centers in the country, supporting the greater Boston area and focusing on the well-being of our patients and...


  • Winthrop, United States NurseDeck Full time

    **Patient Access Coordinator** **Location**:17 Main St, Winthrop Neighborhood Health, Winthrop, MA **Hours per Day**:8Hours **per Week**: 40 **Job description** - Minimum of a high school education or equivalent is required. - Requires at least two years of relevant experience, preferably in admitting, medical office, managed care, insurance, or customer...


  • Winthrop, United States East Boston Neighborhood Health Center Full time

    Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!Everywhere you turn, you can feel the immeasurable level of enthusiasm here at NeighborHealth! We are one of the largest community health centers in the country, supporting the greater Boston area and focusing on the well-being of our patients and local...


  • Winthrop, United States Integrated Resources, Inc Full time

    Job Title: Patient Access Coordinator Location: Winthrop, MA Duration: 3 months (possible extension) Schedule: Mon to Fri 40 hours/week Job Description: Ability to accurately interpret and utilize medical terminology and abbreviations. Ability to access and enter computerized data/information. Ability to use and troubleshoot...

  • Medical Assistant

    3 weeks ago


    Winthrop, United States Cambridge Health Alliance Full time

    Location: CHA Windsor Street Care Center Work Days: M-F 7:30a-8p (Varied start times, Evenings required) Category: Medical Assistant Department: Windsor Health Center Job Type: Full time Work Shift: Various Shifts Hours/Week: 40.00 Union: Yes Union Name: CH Laborers 380DEPARTMENT DESCRIPTION: Cambridge Health Alliance (CHA) is a leader in Primary Care,...

  • LPN RAI Coordinator

    4 weeks ago


    Winthrop, United States CHSGa Full time

    Join us at Winthrop Health & Rehab- a place where you'll be valued, recognized and rewarded for the vital work you do each day. We'll surround you with a strong team and leadership that supports every aspect of your life - both inside and outside of our centers. And you'll get to practice your passion in a non-profit, mission-driven organization that's known...

  • LPN RAI Coordinator

    2 weeks ago


    Winthrop, United States CHSGa Full time

    Join us at Winthrop Health & Rehab- a place where you'll be valued, recognized and rewarded for the vital work you do each day. We'll surround you with a strong team and leadership that supports every aspect of your life - both inside and outside of our centers. And you'll get to practice your passion in a non-profit, mission-driven organization that's known...


  • Winthrop, United States For Kids Only Afterschool Incorporated Full time

    **ABOUT FKO**: For Kids Only Afterschool (FKO) is a non-profit, out-of-school time provider based in five communities. FKO’s mission is to help kids learn, love and grow together with their communities encouraging youth to leave their own mark on the world through individual journeys of peace and kindness. **JOB DESCRIPTION**: **Duties of the Summer Food...


  • Winthrop, United States FOR KIDS ONLY AFTERSCHOOL INCORPORATED Full time

    Job DetailsJob LocationAdmin Office - Winthrop, MADescriptionABOUT FKO:For Kids Only Afterschool (FKO) is a non-profit, out-of-school time provider based in five communities. FKO's mission is to help kids learn, love and grow together with their communities encouraging youth to leave their own mark on the world through individual journeys of peace and...


  • Winthrop, United States FOR KIDS ONLY AFTERSCHOOL INCORPORATED Full time

    Job DetailsJob LocationAdmin Office - Winthrop, MADescriptionABOUT FKO:For Kids Only Afterschool (FKO) is a non-profit, out-of-school time provider based in five communities. FKO's mission is to help kids learn, love and grow together with their communities encouraging youth to leave their own mark on the world through individual journeys of peace and...


  • Winthrop, United States East Boston Neighborhood Health Center Full time $21 - $27

    Community Health Worker Full time, Benefit Eligible Mon-Fri, 8am-5pm and includes flexibility based on dept needsNeed to have a vehicle and bilingual (Spanish/English) required. Join our Team as a Community Health Worker! Are you enthusiastic about working in community outreach? Are you seeking a career working with a supportive team and wonderful patients...


  • Winthrop, United States East Boston Neighborhood Health Center Full time $21 - $27

    Community Health Worker Full time, Benefit Eligible Mon-Fri, 8am-5pm and includes flexibility based on dept needsNeed to have a vehicle and bilingual (Spanish/English) required. Join our Team as a Community Health Worker! Are you enthusiastic about working in community outreach? Are you seeking a career working with a supportive team and wonderful patients...

  • Registered Nurse

    1 week ago


    Winthrop, United States Medical Research Network Full time

    **Per Diem RN - Clinical Trials (performed in-home)** - Calling all Infusion, Emergency, and Clinical Research Registered Nurses!! Are you looking to expand your skillset? Would you like to help to bring life changing medicines to patients faster? Are you looking for a flexible opportunity to enhance your monthly income? _ MRN is passionate about ensuring...


  • Winthrop Harbor, United States Franciscan Ministries Full time

    Overview: The Village at Victory Lakes Lindenhurst, IL PRN - Social Services Coordinator Flexible Schedule - Great Experience Rate starts $23.00 (based on experience) The Village at Victory Lakes, a part of Franciscan Ministries, is hiring a Social Services / Discharge Planner . The primary purpose of this position is to assist in the management of the...

  • Medical Assistant

    3 weeks ago


    Winthrop, United States MelroseWakefield Healthcare Full time

    Job DescriptionWe’re saving lives, building careers, and reimagining healthcare. We can’t wait to grow alongside you.Offering competitive sign-on bonuses. Apply today to learn more!Job Profile Summary ​This role focuses on providing professional and nonprofessional nursing care services in accordance with physician orders.  In addition, this role...


  • Winthrop, Maine, United States MaineGeneral Health Full time

    Job Summary:MaineGeneral Health. We're With You. Be With Us.MaineGeneral Health is a comprehensive non-profit system with the mission of enhancing, every day, the health of our patients, our families and our communities.If you are looking for the opportunity to support your friends, family, and your community through your work at MaineGeneral Health...Come...


  • Winthrop, United States Rhino Med Services Full time

    Vinton, IA Radiologic Technologist with CT experienceIvory Medical is seeking a Radiologic Technologist with CT Experience for a contract assignment in Vinton, IA beginning as soon as possible.Are you a professional with a keen focus on patient experience who will make a difference in the way we provide healthcare? Have an interest in growing your...


  • Winthrop, United States Rhino Med Services Full time

    Vinton, IA Radiologic Technologist with CT experienceIvory Medical is seeking a Radiologic Technologist with CT Experience for a contract assignment in Vinton, IA beginning as soon as possible.Are you a professional with a keen focus on patient experience who will make a difference in the way we provide healthcare? Have an interest in growing your...

  • Medical Radiographer

    2 weeks ago


    Winthrop, United States Rhino Med Services Full time

    Vinton, IA Radiologic Technologist with CT experienceIvory Medical is seeking a Radiologic Technologist with CT Experience for a contract assignment in Vinton, IA beginning as soon as possible.Are you a professional with a keen focus on patient experience who will make a difference in the way we provide healthcare? Have an interest in growing your...


  • Winthrop, United States Rhino Med Services Full time

    Vinton, IA Radiologic Technologist with CT experienceIvory Medical is seeking a Radiologic Technologist with CT Experience for a contract assignment in Vinton, IA beginning as soon as possible.Are you a professional with a keen focus on patient experience who will make a difference in the way we provide healthcare? Have an interest in growing your personal...