Business Analyst

4 weeks ago


Evergreen, Colorado, United States Atechstar Full time

Job description Responsibilities Requirement gathering for web and app development projects Understanding the default software/applications products and services of Webkul and its functionalities for a personalized explanation of the same to the clients.

Handling customer's pre-sales and post-sales queries over various communication mediums like calls/ mails/ skype/ helpdesk/ social networking sites. Project assignment and being clients major communication for ongoing projects. Assigning the technical queries/issues of clients to the technical departments.

Preparing a full User guide(technical doc/content) of the products for Webkuls products Attending international as well as domestic seminars and conferences regarding the promotion of the products with the presentation.

Key Skills Oral and written communication skills. Interpersonal and consultative skills. Analytical thinking and problem solving. Being detail-oriented and capable of delivering a high level of accuracy. Organizational skills. Knowledge of business structure.
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