Utility Steward

2 weeks ago


New Orleans, Louisiana, United States Hilton Full time

Principle Responsibilities & Position Purpose:


Transport and clean cooking utensils and silverware in order to provide cooks, buspersons and food
servers with appropriate equipment for guests' dining experience. Restock all dishes and utensils as they
are cleaned. Also requires cleaning of physical surroundings.

ESSENTIAL FUNCTIONS
Average
Percent
of Time
60 % Washes dishes and other cooking utensils. Restocks all clean glasses, silverware and
plates.
10 % Performs general cleaning in order to stay in compliance with Health Department.
10 % Burnish, detarnish, and polish silver for proper appearance.
10 % Removes trash from all containers in the F&B areas, taking it to the dumpster located on the
loading dock.
5 % Puts away food stock and dry goods in their proper location.


SUPPORTIVE FUNCTIONS


In addition to performance of the essential functions, this position may be required to perform a combination of
the following supportive functions, with the percentage of time performing each function to be solely determined
by the supervisor based upon the particular requirements of the company.

• Perform general/routine cleaning tasks using standard hotel cleaning products as assigned to adhere to
health standards.

• Clean and dry floors to avoid slip and fall accidents.

• Keep linen to be laundered separate from other items.

• Perform other duties as requested, such as cleaning up unexpected spills or executing special guest
requests.

SUPPORTIVE FUNCTIONS
In addition to performance of the essential functions, this position may be required to perform a combination of
the following supportive functions, with the percentage of time performing each function to be solely determined
by the supervisor based upon the particular requirements of the company.


• Perform general/routine cleaning tasks using standard hotel cleaning products as assigned to adhere to
health standards.

• Clean and dry floors to avoid slip and fall accidents.

• Keep linen to be laundered separate from other items.

• Perform other duties as requested, such as cleaning up unexpected spills or executing special guest
requests.

SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY


The individual must possess the following knowledge, skills and abilities and be able to explain and
demonstrate that he or she can perform the essential functions of the job, with or without reasonable
accommodation.

• Ability to read English language so as to fully comprehend job requests, caution notices and similar
written material.

• Ability to perform duties in extreme temperature ranges.

• Ability to learn and perform all essential functions accurately and safely with minimal direct supervision,
within training period.


QUALIFICATION STANDARDS
EDUCATION

High School graduate or equivalent preferred.


EXPERIENCE


Some work experience in related field preferred. Some hospitality experience preferred.


LICENSES OR CERTIFICATES


Ability to obtain any government required license or certificate.


GROOMING/UNIFORMS


All employees must maintain a neat, clean and well-groomed appearance. Specific uniform guidelines and/or
required articles of clothing will be explained to you as a part of the orientation process.

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

  • Hospitality - We're passionate about delivering exceptional guest experiences.
  • Integrity - We do the right thing, all the time.
  • Leadership - We're leaders in our industry and in our communities.
  • Teamwork - We're team players in everything we do.
  • Ownership - We're the owners of our actions and decisions.
  • Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

  • Quality
  • Productivity
  • Dependability
  • Customer Focus
  • Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all



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