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Site Reliability Engineer

3 months ago

Remote, Oregon, United States Sparksoft Corporation Full time

Join us at Sparksoft, where we're not just another tech company—we're a catalyst for change. Our mission isn't just to offer IT solutions; it's to revolutionize the way you work. Here, passion isn't just a buzzword; it's the fuel behind groundbreaking ideas and transformative technologies. We serve a wide range of government clients, delivering impact that's felt across the nation.

Our true strength lies in our people. They're the problem-solvers and innovators consistently delivering extraordinary outcomes. With Sparksoft, you're not stepping into a routine job; you're joining a team committed to innovation and excellence. Our innovation extends beyond just delivering projects. Through our specialized Innovation Centers, we continuously refine our methods, ensuring we remain industry leaders.

We are Sparksoft


ROLE & RESPONSIBILITIES:

System Monitoring:

  • Implement proactive monitoring and logging solutions using tools like Splunk, New Relic, Grafana, CloudWatch, and Apache JMeter to ensure system health and security compliance.
  • Implement security monitoring using Tenable Nessus, AWS Security Hub, GuardDuty, and CloudTrail.
  • Provide immediate notification and detailed communication in the event of system-wide outages or performance issues.

Operations and Management (O&M):

  • Maintain an O&M Plan specifying system performance requirements, including operating parameters, maintenance procedures, and production support.
  • Provide cloud and application support services to ensure APS components are available, secure, and functioning as expected.
  • Troubleshoot and resolve infrastructure issues, ensuring minimal downtime and optimal performance.
  • Continuously improve and optimize infrastructure and configuration management processes to enhance efficiency and reduce manual interventions.
  • Include test scripts for automated performance testing during build, test, and deployment phases.
  • Automate deployment, scaling, and management of containers using Docker, Kubernetes, and EKS.
  • Maintain automated CI/CD pipeline processes and tools, including Jenkins, GitHub, and Sonatype Nexus.
  • Maintain infrastructure automation scripts with Terraform to provision and manage AWS and other cloud resources.
  • Utilize Ansible for configuration management, ensuring consistent and secure deployments across various environments.

Security and Compliance:

  • Leverage extensive knowledge of NIST standards to maintain the APS security posture.
  • Conduct regular security scans (SAST, DAST, IAST) as part of the build processes.
  • Execute the CMS Incident Response process for detected security incidents.
  • Ensure compliance with HIPAA standards for new features or enhancements.
  • Continuous Improvement and Innovation:
  • Collaborate with stakeholders to identify and implement innovative approaches throughout the SDLC.
  • Conduct performance testing and regression testing after major releases to ensure system stability.
  • Utilize DevSecOps processes to enhance speed, agility, and reduce risks.
  • Perform detailed analysis of proposed innovations to evaluate their benefits and feasibility.

REQUIRED EXPERIENCE:

  • 5+ years of System or Site Reliability Engineering experience.
  • Extensive experience with cloud infrastructure, performance monitoring and optimization, high availability, disaster recovery, containerized application design, networking, data architecture, security, systems integration, and DevSecOps practices.
  • Extensive experience with system monitoring tools (Splunk, New Relic, Grafana, CloudWatch).
  • Expert proficiency with AWS services (VPC, ELB, EC2, RDS, CloudWatch, S3, etc.), Linux, Docker, Kubernetes, infrastructure as code tools (Ansible, Terraform), Python, and Bash scripting.
  • Experience in supporting Java/Spring Boot-based microservices and RESTful APIs.
  • Experience with CI/CD tools (Jenkins, GitHub, Nexus).
  • Experience supporting data analytics tools (AWS QuickSight, Elasticsearch).
  • Knowledge of security monitoring tools (AWS Security Hub, GuardDuty, Tenable Nessus).
  • Experience with agile methodologies (SAFe, Scrum) and tools (Jira, Confluence).
  • Excellent communication skills and ability to work collaboratively in a team environment.
  • Strong problem-solving skills and a proactive approach to identifying and addressing issues.
  • Ability to work effectively in a fast-paced, agile environment.
  • Proven track record of innovation and continuous improvement.
  • Candidates must be able to obtain and maintain a Public Trust clearance
  • Candidates must have lived in the United States 3 out of the past 5 years

PREFERRED EXPERIENCE:

  • Experience in healthcare IT and understanding of regulatory requirements such as HIPAA.
  • Experience and/or knowledge of CMS processes and standards.

EDUCATION & CERTIFICATIONS:

  • Bachelor's degree in Computer Science, Information Technology, or a related field.
  • AWS Certification
  • SAFe Agile Certification

If you need accommodation seeking employment with Sparksoft Corporation, please email or call Accommodations are made on a case-by-case basis.

At Sparksoft Corporation, we take security and protection of personal information very seriously. We will never ask you to send private personal information over email. Accordingly, we ask you to immediately contact our security team via email at upon receiving a suspicious request.