supervisory it specialist

4 weeks ago


Meade, United States Department Of Defense Full time
Summary

This position is being recruited under 10 USC 1599f into the Cyber Excepted Service and does NOT convey eligibility to be converted to the Competitive Service. It has been identified as a position necessary to carry out and support the mission of the US Cyber Command.

It is in the Supervision/Management Work Category at the Senior Work Level within the CES Occupational Structure. It is located in the J6/FE3B- Endpoint & Global Services.



Duties
  • Serves as Branch Chief, MOBILITY SUPPORT BRANCH, Global Service Desk (GSD) – Endpoint and Global Services (FE3B).
  • Ensures assigned branch provides seamless, efficient, professional, and timely service desk support for all customers.
  • Directs and oversees the highly skilled customer support personnel.
  • Plans, directs, reviews, and coordinates the efforts of work operations.
  • Continually stays abreast advanced technology and new developments in the field.
  • Serves as a senior resource and technical information source for both within and outside the command.


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