RN Clinical Mentor

1 week ago

Hyattsville, Maryland, United States MEDSTAR HEALTH Full time

General Summary of Position
Acts as a mentor responsible for guiding the field training experience for newly hired and current clinicians. Mentors new hires throughout the first year of employment with the goal of improving clinical associate engagement and retention. Offers guidance and education to current field staff in clinical decision making. Performs patient care and case management duties as needed in the field, especially expertise in managing complex care patients. Provides clinical leadership/resources to field staff, under the supervision of the Director of Inter-professional Education and Development in collaboration with the RN Clinical Training Specialist and Operation Directors from his/her assigned teams.

Primary Duties and Responsibilities

Contributes to the achievement of established goals and objectives established from MedStar management team. Adheres to department policies, procedures, quality standards, and safety standards. Completes annual Code of Conduct, Compliance and other mandatory training. Complies with governmental and accreditation regulations.Serves as a mentor responsible for overseeing the field training experience for newly hired nurses and home health aides. Collaborates with and guides field trainers/preceptors to provide new hire's the learning experiences they need to meet clinical competency requirements.Collaborates with the clinical training specialist and Operations Director to support an individualized clinical orientation program for new staff. Updates the program as needed to meet learning needs.Provides feedback to new and current associates, doing peer-to-peer reviews and being available as a clinical resource when needed.Serves as field educator in the discipline, providing feedback and suggestions to implement best practices and standardize procedures.Maintains a caseload of patients and meeting the expectation of care described in the corresponding clinical job description. Performs admissions, revisits, recerts, discharge and joint visits to ensure quality patient care delivery and excellence in patient experience.Collaborates with the Operations Director and RN clinical training specialists in building a caseload for the new staff and facilitates their transition from orientee to functional member of the team.Acts as field mentor to clinical staff and provides Operations Director and/or RN clinical training specialist with input regarding team members' work performance. Recommends and provides additional education based on clinical skill needs or problems identified through the QA process or at the request of the staff member or Operations Director and/or RN clinical training specialist.Conducts chart reviews during newly hired associates' first year and assures that admissions, recerts, and discharges in the patient documentation are accurate and that proper utilization and clinical needs are being achieved.Performs Joint Visits and participates in mock surveys as directed.Assists with service recovery. Communicates with patients, care givers, and interdisciplinary staff to resolve actual or potential issues with the patient.Maintains effective working relationships with other departments. Participates in multidisciplinary quality and service improvement teams, meetings and on committees representing the department and agency in community outreach efforts. Enhances growth and development and enriches personal knowledge and skill through participation in educational programs and affiliations.Responsible for clinical outcomes, patient experience and utilization management.Provides direct patient care and case manager for complex care patients as well as supervision of LPN's and HHA's.Demonstrates advanced knowledge base of Oasis documentation/accuracy.Ensures compliance of documentation regulatory requirements including: care plan building, goal writing, and guiding clinicians and promote proficiency in documentation.Participates in meetings and on committees and represents the department and hospital in community outreach efforts. Participates in multidisciplinary quality and service improvement teams.

Minimum Qualifications
Education

  • Bachelor's degree in Nursing from accredited program or combination of education with 3 years relevant nursing experience including 3 years experience in a certified home care agency or hospice; or promotion from MHHC Clinical Lead position. required

Experience

  • 3-4 years Relevant nursing experience with Associate's degree or 2 years relevant nursing experience with Bachelor's degree required and
  • 3-4 years experience in a certified home care or hospice program required and
  • Prior preceptor experience preferred

Licenses and Certifications

  • RN - Registered Nurse - State Licensure and/or Compact State Licensure Valid RN license in all jurisdictions in which the employee provides services to patients, Maryland, DC or Virginia or any combination based on work location(s) Upon Hire required and
  • DL - Valid State Driver's License in good standing with a dependable vehicle for transportation Upon Hire required and
  • CPR - Cardiac Pulmonary Resuscitation (includes BLS and NRP) for healthcare providers from either the American Heart Association (AHA) or American Red Cross within 90 Days required and
  • Additional unit/specialty certifications may vary by department or business unit.

Knowledge, Skills, and Abilities

  • Demonstrated ability to teach, direct and guide professionals to gain desired results. Demonstrated ability to function at a high level of independence and autonomy. Strong leadership and delegation skills required. The ideal candidate will have a passion for teaching and excellent interpersonal skills, including verbal and written communication. IV therapy, Foley catheter, venipuncture, wound care/vac, and comprehensive medical-surgical skills. Organizational skills. Excellent verbal and written communication skills. Basic computer skills required. Knowledge of home equipment/DME, home care reimbursement, and regulations governing LPN's and HHA's.

Why MedStar Health?
At MedStar Health, we understand that our ability to treat others well begins with how we treat each other. We work hard to foster an inclusive and positive environment where our associates feel valued, connected, and empowered. We live up to this promise through:

  • Strong emphasis on teamwork - our associates feel connected to each other and our mission as an organization. In return, our effective team environment generates positive patient outcomes and high associate satisfaction ratings that exceed the national benchmark.
  • Strategic focus on equity, inclusion, & diversity - we are committed to equity for all people and communities. We continue to build a diverse and inclusive workplace where people feel a sense of belonging and the ability to contribute to equitable care delivery and improved community health outcomes at all levels of the organization.
  • Comprehensive total rewards package - including competitive pay, generous paid time off, great health and wellness benefits, retirement savings, education assistance, and so much more.
  • More career opportunities closer to home - as the largest healthcare provider in the Baltimore-Washington, D.C. region, there are countless opportunities to grow your career and fulfill your aspirations.

About MedStar Health
MedStar Health is dedicated to providing the highest quality care for people in Maryland and the Washington, D.C., region, while advancing the practice of medicine through education, innovation, and research. Our team of 32,000 includes physicians, nurses, residents, fellows, and many other clinical and non-clinical associates working in a variety of settings across our health system, including 10 hospitals and more than 300 community-based locations, the largest home health provider in the region, and highly respected institutes dedicated to research and innovation. As the medical education and clinical partner of Georgetown University for more than 20 years, MedStar Health is dedicated not only to teaching the next generation of doctors, but also to the continuing education, professional development, and personal fulfillment of our whole team. Together, we use the best of our minds and the best of our hearts to serve our patients, those who care for them, and our communities. It's how we treat people.

MedStar Health is an Equal Opportunity (EO) Employer and assures equal opportunity for all applicants and employees. We hire people to work in different locations, and we comply with the federal, state and local laws governing each of those locations. MedStar Health makes all decisions regarding employment, including for example, hiring, transfer, promotion, compensation, benefit eligibility, discipline, and discharge without regard to any protected status, including race, color, creed, religion, national origin, citizenship status, sex, age, disability, veteran status, marital status, sexual orientation, gender identity or expression, political affiliations, or any other characteristic protected by federal, state or local EO laws. If you receive an offer of employment, it is MedStar Health's policy to hire its employees on an at-will basis, which means you or MedStar Health may terminate this relationship at any time, for any reason.

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