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Support Associate

3 months ago


Hartford, Alabama, United States Paladin Cyber Full time
Customer Service / Fully Remote - Anywhere in U.
S.
/ Up to $80K per year / Health, dental, and vision / PTO / 401k / Technology allowance - As a Support Associate you'll:
Solve customer problems by responding to incoming customer questions (support tickets, phone calls, etc.)
in a timely, helpful, and professional manner; Serve as the trusted partner for end users on product functionality and cybersecurity best practices generally; Partner with Product Management, Engineering, and the rest of the Success team to share customer use cases and pain points; Display empathy for customer needs and keep stakeholders (internal/external) informedHiring Fast >>
Recommended Skills Unpacking Unloading Packing Palletizing Staging Merchandising Estimated Salary:
$20 to $28 per hour based on qualifications.