Customer Service Representative
1 month ago
Description:
-Taking inbound calls from Clients who have rented equipment from Crown, and that equipment has broken down
-Input work order/initiate invoice
-Send work orders to technicians
-Translating what the technicians are doing into a billable state so the customer can receive their invoice
-Could be helping with dispatching from time to time
Qualifications:
-1-2+ years of customer service experience (can also be dispatching experience, call center is a plus)
-Knowledge and experience with Microsoft Office - Word, Excel, Outlook
-Customer service experience - will be taking calls from upset customers, so need to have thick skin
-Initiative to run their own day and be a team leader
Reliability is HUGE for this team
-Ability to multi-task and speak and type at the same time
-Ability to type 35+ wpm
About Aston Carter:Please Note: Scammers are posing as Aston Carter. We'll never contact you via Gmail, Telegram, or WhatsApp and we'll never solicit money from you.
At Aston Carter, we're dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions – from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.
Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients' capabilities by seeking solvers and delivering solutions to address today's workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit Aston Carter is a company within Allegis Group, a global leader in talent solutions.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call or email for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.
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