Customer Service Consultant

4 weeks ago

Meridian, Mississippi, United States Caliber Full time

Service Center

Meridian - S Adkins Way

Job Summary

Provide World Class Customer Service Experience to all Caliber customers on the phone, in person and throughout the entire repair process; provide administrative support to the daily operations of the center

Essential Job Duties

  • Properly greet customers in person or on the phone, determine their needs, and immediately respond by providing guidance and assistance as required.
  • Handle walk-in customer pay estimates, adjusted claim estimates, and preliminary DRP and/or DRP drive-in estimates as/if assigned. Prepare estimates, capture repairs, pre-order parts, or schedule repairs as needed. Follow up on non-captured repairs
  • Demonstrate competence in all areas of Customer Service, Client Management, Repair Management, and Levels 1-3 Collision Damage Estimating
  • Effectively communicate with customers, clients, teammates and vendors to ensure correct and efficient repairs while adhering to all Caliber and client guidelines and SOPs
  • Assist Service Advisors by handling drop-offs, mapping/marking and photographing vehicles, arranging customer transportation, preparing paperwork and performing active customer deliveries
  • Effectively utilize all computer programs related to Caliber's Customer Service, Client Management, Repair Management, and Levels 1-3 Collision Damage Estimating
  • Other duties as assigned

Skill/Requirements

  • High school diploma or GED
  • Must be at least 18 years of age
  • Must have a valid driver's license and be eligible for coverage under company insurance policy (Not an excluded driver)
  • Ability to effectively communicate with others, oral and written Strong sales orientation
  • Organization and multi-tasking skills, good time management and the ability to adapt easily to fast-paced environment

Physical Requirements / Working Conditions

Position is based in a normal shop environment. Daily activity may consist of: physical activity such as reaching below and above shoulder level, kneeling, bending, squatting and stooping to inspect repairs, lifting and carrying objects over 50 pounds as well as sitting and standing for extended periods of time during the estimating and disassembly process. The working environment consists of; exposure to fumes, chemicals and dust, along with high levels of noise and subjectivity to weather conditions both inside and outside. In addition, a regular exposer to work near mechanical parts. Caliber emphasizes a mandatory requirement to wear protective equipment when necessary. Visual acuity to determine the accuracy and thoroughness of the work assigned is a must.

  • Technical consultant

    2 weeks ago

    Meridian, Mississippi, United States Nexus Dynamics Full time

    BAUKING is one of the leading companies in the German building materials and timber trade with around 77 specialist retail locations and around 50 hagebaumärkten. Professional services for professional and private customers are our top priority and complement the extensive product portfolio that we offer to our customers on a daily basis at our locations....

  • Customer Service Representative

    2 weeks ago

    Meridian, Mississippi, United States Spade Recruiting Full time

    Job Opportunity: Altig Orlovic (AO) is a renowned provider of insurance and supplemental benefits known for its exceptional customer service and integrity. Currently, we seek individuals with service-oriented mindsets and strong communication skills to join our team as sales & customer service representatives.About Us: With a history spanning more than six...

  • rural carr assoc/srv reg rte

    2 weeks ago

    Meridian, Mississippi, United States US Postal Service Full time

    US Postal Service - 512 E LIVE OAK [Mail Carrier / Package Handler / Delivery Driver] As a Rural Carrier Associate with USPS, you will: Case, deliver, and collect mail along a prescribed rural route using a vehicle; Provide customers on the route with a variety of services...Apply Today >>

  • Field Service Automation Engineer

    4 weeks ago

    Meridian, Mississippi, United States Abbott Laboratories Full time

    Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries.PLEASE...

  • Field Service Automation Engineer

    1 month ago

    Meridian, Mississippi, United States Abbott Laboratories Full time

    Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries.PLEASE...

  • Sales and Service Leader

    4 weeks ago

    Meridian, Mississippi, United States Sephora Full time

    Job ID: 247691Store Name/Number: ID-Village at Meridian (1298)Address: 3505 E Monarch Sky Ln, Meridian, ID 83646, United States (US)Hourly/Salaried: Hourly (Non-Exempt)Full Time/Part Time: Full TimePosition Type: RegularSales and Service LeaderAs our Sales and Service Leader, you're a key team member who inspires and leads by example. You will support all...

  • Housekeeper

    2 weeks ago

    Meridian, Mississippi, United States Service Master clean Full time

    of Duties: Follow the task list for your assigned building or assigned position. Carry out assigned tasks within the time allotted. (See General Task List Below) Maintain your janitorial closet clean, neat, and organized. Keep equipment clean and supplies organized. Obtain and maintain passing scores on janitorial Quality Assurance inspections. Communicate...

  • Family Service Counselor

    2 weeks ago

    Meridian, Mississippi, United States Park Lawn Corporation Full time

    Why Work for Forest Lawn Memory Gardens? If you are interested in applying for this job, please make sure you meet the following requirements as listed below.Service At every level, our dedicated team members display a strong work ethic and commitment to our core values, respect for the family, the profession, and the individual.Work with leading experts in...

  • Commercial Lines Account Manager

    2 months ago

    Meridian, Mississippi, United States gpac Full time

    Do you have a passion for building trust with clients, and helping them protect what matters most? If so, we have an exciting opportunity for you to join our growing agency as a Commercial Lines Account Manager. Job Description:As a Commercial Lines Manager with our team, you will play a pivotal role in shaping the future of the agency. You will:· Manage a...

  • Commercial Lines Account Manager

    4 weeks ago

    Meridian, Mississippi, United States gpac Full time

    Do you have a passion for building trust with clients, and helping them protect what matters most? If so, we have an exciting opportunity for you to join our growing agency as a Commercial Lines Account Manager. Job Description:As a Commercial Lines Manager with our team, you will play a pivotal role in shaping the future of the agency. You will:· Manage a...

  • Relationship Banker I

    1 month ago

    Meridian, Mississippi, United States Regions Full time

    Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed,...

  • Relationship Banker I

    4 weeks ago

    Meridian, Mississippi, United States Regions Full time

    Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed,...

  • Sales Representative

    4 weeks ago

    Meridian, Mississippi, United States Nutrien Full time

    At Nutrien, our purpose is Feeding the Future and we do so with safety, inclusion, integrity and results as our core values. Nothing is more important than sending our people home safe, every day. Nutrien Ag Solutions is the retail division of NutrienTM, the largest crop inputs company in the world. As part of our collective mission of Feeding the Future,...

  • Relationship Banker

    1 month ago

    Meridian, Mississippi, United States Regions Full time

    Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed,...

  • Relationship Banker

    4 weeks ago

    Meridian, Mississippi, United States Regions Full time

    Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed,...

  • Come Join the First Choice Family

    2 weeks ago

    Meridian, Mississippi, United States Jet Health Full time

    As a Personal Care Provider, it is necessary that you fulfill the following responsibilities to the best of your ability, in accordance with Agency policy and procedure, and as determined by your Agency Assignment.Function within your knowledge and experience, practicing safely and competently within PCP/HM training and experience.Demonstrate appropriate...

  • Physician (MD/DO) - Pediatrics in Pocatello, ID - Excellent Benefits 2024-06-13

    2 weeks ago

    Meridian, Mississippi, United States LocumJobsOnline Full time

    LocumJobsOnline is working with CompHealth to find a qualified Pediatrics MD in Pocatello, Idaho, 83201About The PositionPocatello is set against a Rocky Mountain backdrop in eastern Idaho. It beckons people with its beautiful views, outdoor adventure, and rich educational and business opportunities. A convenient location, easy transportation routes, Idaho...

  • Human Resources Manager

    4 weeks ago

    Meridian, Mississippi, United States Autokiniton Full time

    Autokiniton provides value-driven, sustainable automotive components and assembly solutions for our customers in the mobility industry. Our dedication to teamwork, speed, simplification, performance, and empowering our associates has made us a trusted partner to the world's top automotive manufacturers.POSITION SUMMARY:We are seeking a Human Resources...

  • Formulation Chemist

    2 weeks ago

    Meridian, Mississippi, United States Scentsy Full time

    ApplyDescriptionIntermountain Blending & Filling (a sister company of Scentsy) is looking for a Formulation Chemist to develop and improve personal care and home care formulas for IBF customers. The Formulation Chemist is the subject matter expert (SME) with regards to formulated products and their raw materials. The Formulation Chemist is responsible for...

  • Locum Physician

    2 weeks ago

    Meridian, Mississippi, United States LocumJobsOnline Full time

    LocumJobsOnline is working with All Star Healthcare Solutions to find a qualified Neurosurgery MD in IdahoAbout The PositionAll Star Healthcare Solutions is contracted with an Idaho based Hospital seeking Neurosurgery locums coverageMarch start24 hour ER Call coverage EMR- MeditechSupport Staff All Star Healthcare Solutions Benefits for all of our Locums...