Customer Service Rep
2 weeks ago
Pittsburgh Transportation Group is actively seeking to fill the position of a full-time a Customer Service Rep __ to assist with our daily transportation operation in Pittsburgh, PA.
We are looking for qualified individuals with dispatch/transportation experience to provide excellent customer service to both our drivers and passengers.
Responsibilities of a Customer Service Rep :
Daily supervision of the shuttle operation service in a fast-paced environment.
Dispatch all scheduled service in a timely and efficient manner in accordance with contract requirements, company policies and procedures and in compliance with the Collective Bargaining Agreement.
Assist in weekly scheduling of service and make appropriate changes when required.
Respond to all driver questions or issues in a timely and cooperative manner.
Oversee the collection of all route data, operational indicators and payroll indicators.
Daily reporting of the operation of service for all contracts.
Assignment of vehicles in coordination with contracts and vehicle maintenance.
Coordinate the fleet's maintenance with the Maintenance staff.
Provide information and pricing to current and potential customers.
Input reservation requests and updates, as necessary.
Assist Safety & Training Staff in the observation/checks of all drivers to ensure compliance with company policies and procedures, applicable law and company safety requirements.
Assist all staff in customer relations, specifically complaints, commendations and requests.
All other duties as assigned.
Qualifications of a Customer Service Rep: _
_
Must possess a high school diploma, GED or equivalent
Minimum 1 year of dispatch operations experience within the transportation industry
Excellent communication skills with ability to adapt to changing situations, and listen to feedback
A customer service-oriented mentality with attention to detail
-
Customer Service Representative
24 hours ago
Pittsburgh, Pennsylvania, United States AETNA Full time:Customer Service Representative is the face of Aetna and impacts members' service experience by manner of how customer service inquiries and problems via telephone, internet or written correspondence are handled. Customer inquiries are of basic and at times complex nature. Engages, consults and educates members based upon the member's unique needs,...
-
Customer Service Representative
4 days ago
Pittsburgh, Pennsylvania, United States WHC World Wide LLC Full timePittsburgh Transportation Group is actively seeking to fill the position of a full-time a Customer Service Representative __ to assist with our daily transportation operation in Pittsburgh, PA.We are looking for qualified individuals with dispatch/transportation experience to provide excellent customer service to both our drivers and...
-
Customer Service Representative
1 day ago
Pittsburgh, Pennsylvania, United States United Airlines Full timeCustomer Service RepresentativeStarting pay of $19.07 per hour with competitive benefits that let you see the world: There's never been a more exciting time to join United Airlines. We're on a path towards becoming the best airline in the history of aviation. Our shared purpose – Connecting People, Uniting the World – is about more than getting people...
-
Credit Analyst I
2 days ago
Pittsburgh, Pennsylvania, United States Thermo Fisher Scientific Full timeJob DescriptionThe Credit Support Rep I supports the Collections team with daily administrative duties such as reviewing orders to release and obtaining support such as Dun and Bradstreet reports and Bank References. They will also communicate with the customer, customer service and sales in regards to the order release.Key Responsibilities:Support...
-
Customer Experience Specialist III
1 day ago
Pittsburgh, Pennsylvania, United States Thermo Fisher Scientific Full timeJob DescriptionHow will you make an impact? Are you a problem solver who likes a fast-paced environment that strives for excellence in satisfying customer's needs? An exciting opportunity has arisen for a Customer Account Specialist to join the Encompass Third Party Team The role will serve as a key point of contact for support for our customers including...
-
Customer Experience Specialist III
1 day ago
Pittsburgh, Pennsylvania, United States Thermo Fisher Scientific Full timeJob DescriptionHow will you make an impact? Are you a problem solver who likes a fast-paced environment that strives for excellence in satisfying customer's needs? An exciting opportunity has arisen for a Customer Account Specialist to join the Encompass Third Party Team The role will serve as a key point of contact for Third Party tactical support and will...
-
Customer Success, Technical Support Associate
24 hours ago
Pittsburgh, Pennsylvania, United States Fortive Full timeOverview:The position of Customer Success Associate, Technical Support is based in Pittsburgh, Pennsylvania. This is an entry position with the goal to progress to Customer Success Specialist, Technical Support within six months. The main responsibility of the role is to complete training and under mentorship provide quality support to our customers on...
-
Procurement Customer Success Partner
1 day ago
Pittsburgh, Pennsylvania, United States SAP Full timeWe help the world run better At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and...
-
Field Service Technician
1 day ago
Pittsburgh, Pennsylvania, United States Aristocrat Full timeWe're pioneers in our field and relentless in our pursuit of excellence. Aristocrat is an ideas company at heart, which means innovation is embedded into every aspect of our business. Whether we're designing sleek new cabinets, premium game content or award-winning systems, we apply fresh thinking and creativity to deliver the world's greatest gaming...
-
Client Service Associate
1 day ago
Pittsburgh, Pennsylvania, United States PNC Full timePosition OverviewJob Description SummaryAt PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to...
-
Client Service Associate
1 day ago
Pittsburgh, Pennsylvania, United States PNC Full timePosition OverviewAt PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the...
-
Field Service Technician
1 day ago
Pittsburgh, Pennsylvania, United States PES Full timeRelaxed Environment Highly Respected in Our IndustryField Service Technician wanted to work on electromechanical systems.COMPENSATION: · Full-time, hourly rate based on skill and experience · Paid time off · Medical Insurance, Short Term Disability Insurance, and Life Insurance · Optional Company Matched Simple IRA after 1 year · Optional Dental...
-
Analyst Service Desk
2 days ago
Pittsburgh, Pennsylvania, United States GNC Full timeJob DescriptionThe Service Desk Analyst position provides first level problem determination, tracking and resolution or escalation for company owned systems. The ideal candidate will possess excellent customer service and communication skills and assist in delivering world class support to our associates in a collaborative, team environment. This is a...
-
Service Specialist Senior
1 day ago
Pittsburgh, Pennsylvania, United States The PNC Financial Services Group Full timeJob ProfilePosition OverviewAt PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to...
-
Equipment Field Service Technician
24 hours ago
Pittsburgh, Pennsylvania, United States Alpine Full timeJob DescriptionJob DescriptionAlpine is seeking an Equipment Field Service Tech to join our team. The service technician is responsible for installing, troubleshooting, and repairing mechanical equipment; including, but not limited to electronic control panels and related mechanical, electrical or computer equipment, designed and built exclusively by ITW...
-
Intake Specialist 1pm-9:30pm M-F
1 day ago
Pittsburgh, Pennsylvania, United States tapwage Full timeCMSThe Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage cardiac patients, including the LifeVest wearable cardioverter defibrillator (WCD), the ZOLL cardiac monitor, and associated technologies.Heart disease is the leading cause of death for both men and women in the U.S. At ZOLL, your work will help...
-
Field Service Engineer
2 days ago
Pittsburgh, Pennsylvania, United States Green Recruitment Company Full timeJob Title: Field Service EngineerLocation: Pittsburgh, PAContract Type: 12-month contractHourly Rate: $35-$45, dependent on experienceThe Green Recruitment Company is excited to present a fantastic opportunity for a motivated Field Service Engineer to join a leading team working on Utility Scale Solar PV Sites in Pittsburgh. This 12-month contract role...
-
Ramp Service Employee
1 day ago
Pittsburgh, Pennsylvania, United States United Airlines Full timeRamp Agent/Baggage Handler Starting pay of $18.51 per hour with competitive benefits that let you see the world: · Travel: Fly United for free - domestic and international – and bring your friends and family too · Flexibility: Opportunities for overtime and ability to trade shifts to work a flexible schedule. · Phenomenal Benefits: 401(k), pension...
-
Enterprise Account Executive
1 day ago
Pittsburgh, Pennsylvania, United States Anaplan Full timeAnaplan. As the engine behind back-office system connectivity, you might not recognize our name, but our customers rank among the who's who in the Fortune 50. Coca-Cola, LinkedIn, Adobe, and Bayer are just a few of the 2,000+ companies that rely on our best-in-class platform and its native AI capabilities to see, plan, and lead their businesses. By...
-
Ramp Service Employee
1 day ago
Pittsburgh, Pennsylvania, United States United Airlines Full timeRamp Agent/Baggage HandlerStarting pay of $19.07 per hour with competitive benefits that let you see the world:Travel: Fly United for free - domestic and international – and bring your friends and family tooFlexibility: Opportunities for overtime and ability to trade shifts to work a flexible schedule.Phenomenal Benefits: 401(k), pension plan, health...