Restaurant Host

4 weeks ago

Columbus, Ohio, United States The Keep Kitchen and Liquor Bar Full time
What's in it for you...Hotel discount at locations worldwide
Paid time off
Professional development and promotion opportunities
401(k) available for all associates
Part Time Benefits effective day one
Food discounts
Earn tips on room service orders
About this job... Restaurant Hosts are often the first smiling face the guest sees when arriving to the restaurant. Responsible for ensuring quick, engaging, and effective communication with guests, the restaurant host plays a critical role in overall guest satisfaction. Restaurant Hosts must maintain communication with restaurant management and servers and seat guests according to preferences and restaurant capability. The Restaurant Host is also responsible for delivering room service orders to guests. Shifts scheduled for first shift 6AM-2PM and second shift 4PM-10PM roughly What you'll be doing...Set up the restaurant and/or lounge area for service
Stock all areas with necessary items, equipment, and tools, and manage stock throughout shift
Provide each guest an individualized greeting using charisma and stylized communication
Purposefully navigate and seat each guest with respect to individual requests
Warmly accept telephone calls consistent with brand standards, thoughtfully listen to each guest inquiry, and provide accurate information or assistance
Deliver room service orders
Maintain cleanliness of restaurant spaces to be inviting and accommodating
Effectively communicate with restaurant staff and management to ensure quality guest experiences and smooth restaurant operation
Complete additional duties as assigned
Requirements...Ability to speak, read, write, and understand primary language(s) used in the workplace
Able to stand, walk, grasp, bend, and pivot repeatedly
Able to lift up to 30 pounds occasionally
Flexible availability
About First Hospitality... Founded in 1985 and based in Chicago, First Hospitality is a forward-thinking hotel development, investment, and management company. First Hospitality's strategic vision is to create value for all through excellence and an openness to doing things differently. First Hospitality seeks to attract and retain a high-performing and diverse workforce in which employee's differences are respected and valued to better meet the varying needs of the customers we serve. FH fosters an inclusive work environment that promotes collaboration, flexibility, and fairness. Equal Opportunity Employer. Source: Hospitality Online

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