Resettlement Casework
3 weeks ago
RESPONSIBILITIES:
\- Assist casework staff with reception services to clients, including setting up apartments for new arrivals; assisting clients with application for Social Security and state ID cards; teaching clients how to cash checks and use public transportation; accompanying clients to medical appointments, grocery shopping, and school enrollment.
\- Help clients prepare and understand forms and paperwork.
\- Facilitate group orientations to ensure clients have a good understanding of the Reception and Placement (R&P) program – (IRC will provide training to volunteer)
\- Assist staff with sorting and filing of documents and case files.
\- Ensure client success with a strong emphasis on empowerment through high quality service that supports clients to thrive in their community.
\- Adhere to IRC policies, particularly those related to confidentiality and client privacy.
\- Display sensitivity to cultural and personality differences of refugee clients. Respect their beliefs and values.
\- Perform reception duties such as greeting visitors to the office and connecting them to appropriate staff.
\- Other related duties as assigned, including answering and directing incoming phone calls.
\- Provide translation and interpretation when necessary
Qualifications
Eligibility Requirements: To be eligible to apply, applicants must meet the following criteria:
\- Current NJ undergraduate student
\- Current NJ Graduate student
\- Recent NJ
College Graduate:
must have graduated less than one year prior to start of the internship experience (May 2023-May 2024 graduates)
\- A current undergraduate student who is a permanent NJ resident-these candidates will be evaluated on a case-by-case basis for eligibility and there will be a limited amount of funding allotted for students meeting this criteria.
\- Selected interns are required to serve for 10 weeks between May to August 2024
Qualifications:
\- Languages desired but not required: French, Spanish, Arabic, Dari/Farsi, Pashto, Kiswahili or Kinyarwanda.
\- Strong desire to help refugees rebuild their lives in New Jersey.
\- Ability to work independently and with high attention to detail.
\- Competency in Microsoft Office, data tracking, and file management.
\- Excellent attention to detail and effective communication skills.
\- Demonstrated ability to work effectively in a multicultural environment.
\- Patience, understanding, flexibility, and an unceasingly positive attitude.
\- Willing to learn about IRC history, philosophy, global work, and local efforts.
\- Willing to adhere to IRC volunteer and workplace policies.
\- Able to transport clients locally by public transportation. Transporting clients by car is a plus.
\- Ability to work independently and with high attention to detail.
This position reports to the Casework Supervisor.
IRC leading the way
From Harm to Home.
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