Customer Relations Specialist

1 month ago

Minneapolis, Minnesota, United States Element Fleet Corporation Full time
Get started on an exciting career at Element

Element employees make a difference in the lives of others every day. We are re-defining the fleet management industry to be people first, then business - delivering on our promise of a superior client experience. This takes hard work and innovation, and we need more like-minded people on our team.

What We Need

We are looking for a Customer Relations Specialist (New Vehicle Acquisition Consultant) who will play a critical part in engineering top-notch products and services in a unique industry and at a rapidly growing organization.

Are you:

  • Detail oriented with excellent organization skills?
  • Analytical with the ability to problem solve?

As the Specialist (New Vehicle Acquisition Consultant), you will be the primary client contact & owner of the end-to-end vehicle acquisition related activities; from model year planning through delivery of vehicle.

A Day in the Life

  • Consult with clients on vehicle specifications, best value pricing, vehicle availability and purchasing, processing and delivery alternatives
  • Develop account strategies and action plans for implementing process improvements that drive best-in-class ordering practices
  • Provide quotes utilizing life cycle data
  • Act as client's internal champion for resolution of ordering-related issues
  • Respond to and follow-up on client requests (email and phone)

Requirements

  • High School diploma or equivalent required
    • BS or BA in business or related field preferred; equivalent experience may be considered
  • 2+ years of business experience with client contact consultation
  • Automotive industry experience highly beneficial
  • Proficiency in Microsoft Office required including Word, Excel and PowerPoint
  • Ability to work hybrid work schedule in our Hopkins office
  • Bilingual English/French a plus

This role is in office T,W,TH weekly in our Hopkins, MN office.

#LI-K1

What's in it for You
* A culture of innovation, empowerment, decision-making, and accountability
* Comprehensive health and welfare benefits that serve the needs of you and your family and foster a culture of wellness
* Additional benefits and amenities, including paid time-off programs (vacation, sick leave, and holidays)
* Hybrid work environment for most positions

Applicants will be required to undergo a background check only if and after a conditional offer of employment has been extended.

Element Fleet Management and its wholly owned subsidiaries are an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, gender identity, age, sex, sexual orientation, disability, national origin, Aboriginal/Native American status, protected veterans' status or any other legally-protected factors. Disability-related accommodations during the application and interview process are available upon request. Should you require an accommodation with our hiring process please send an email to or call

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