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Business Intelligence Analyst

4 months ago


Atlanta, Georgia, United States Norfolk Southern Corp. Full time

Requisition 37660: B3 Business Intelligence Analyst

A resume helps you stand out to hiring managers and recruiters; your resume communicates your experience and your brand. While it is not required, we encourage you to include an up-to-date resume along with a completed job application to give you the best opportunity to be considered. A complete resume helps us to better understand your unique background, relevant experiences, and passions. We look forward to learning about you.

Norfolk Southern offers a unique opportunity to be part of our proud legacy that spans nearly 200 years. We are a customer-centric, operations-driven team dedicated to advancing safety, serving communities, and driving innovation for tomorrow's rail. As part of Norfolk Southern, you'll join a collaborative team where there are opportunities for growth across the organization. We are building a culture where everyone can thrive by owning and driving exceptional results, being humble and leading with trust, serving our customers with excellence, and collaborating and coaching to win.

The Intermodal & Automotive (I&AU) division constitutes 62% of NS' volume and 34% of revenue for a Fortune 500 company. Our team owns business intelligence for the operations and marketing functions for I&AU, providing critical support for both tactical and strategic decision makers.

Primary Purpose:

Gather, analyze, & present data to measure Intermodal & Automotive business performance and provide decision-making support to stakeholders; accomplished through self-service data access, subscription-based reporting, and comprehensive analysis.

Principal Duties:

Compile & blend data from multiple sources; e.g. relational stores, flat-files, APIs. Write, debug, and update complex SQL statements. Create reports and interactive-dashboards on a variety of BI platforms. Collaborate with business partners to receive, document, and execute analytics needs. Collaborate with IT infrastructure teams to deploy & maintain BI content. Work in an Agile (Kanban) environment.

Job Related Experience:

Minimum Level: 0-2 years Preferred Level: 3+ years

Education:

Preferred Level: Bachelor's Degree (BS) Preferred Majors:
  • Business Analytics
  • Business Intelligence
  • Computer Science
  • Data Science
  • Database Management
  • Information Systems
  • Information Technology
  • Software Engineering

Technical Skills:

Structured Query Language (SQL) Microsoft SQL Server, Teradata, IBM DB2 SSIS, SSAS, MDX Python Alteryx Tableau Tibco Spotfire SSRS Oracle Analytics Cloud JIRA Microsoft Office

Skills and Abilities:

Data Management Data Visualization Analytical Thinking Customer Service Time Management Written & Verbal Communication Leadership Teamwork

Career Path:

Future Jobs:
  • Group Manager Business Processes
  • Senior Business Intelligence Analyst
  • IT professional

Work Conditions:

Environment: Office Shift Work: No On-Call: No Weekend Work: Occasional Travel Required: 0-2 Days per Month This position has a hybrid work schedule, requiring ~40% of time in office.

Company Overview

Since 1827, Norfolk Southern Corporation (NYSE: NSC) and its predecessor companies have safely moved the goods and materials that drive the U.S. economy. Today, it operates a customer-centric and operations-driven freight transportation network. Committed to furthering sustainability, Norfolk Southern helps its customers avoid 15 million tons of yearly carbon emissions by shipping via rail. Its dedicated team members deliver more than 7 million carloads annually, from agriculture to consumer goods, and is the largest rail shipper of auto products and metals in North America. Norfolk Southern also has the most extensive intermodal network in the eastern U.S., serving a majority of the country's population and manufacturing base, with connections to every major container port on the Atlantic coast as well as the Gulf of Mexico and Great Lakes. Learn more by visiting

At Norfolk Southern, we believe in celebrating our individuality. By leveraging the unique backgrounds and viewpoints of our employees, we can create a culture of innovation, respect, and inclusion. We know that employees thrive in a workplace where differing viewpoints, ideas, and experiences are freely shared and valued. As such, we encourage all employees to contribute their distinctive skills and capabilities to our organization.

Equal employment opportunities are available to all applicants regardless of race, color, religion, age, sex, national origin, disability status, genetic information, veteran status, sexual orientation, and gender identity. Together, we power progress.