Rent2Buy Field

A Day in the Life:

The Rent2Buy Field & Customer Support Specialist is responsible for supporting car sales customers and field employees through email and phone communication.

The salary for this position is $14.70 per hour.

What You'll Do:

• Mange incoming calls for the Hertz Car Sales division.
• Coordinate Rent2Buy reservations by determining vehicle availability and partner with internal stakeholders to ensure cars are at the correct location on time.
• Book or cancel reservations using internal reservation system.
• Maintain communication with the field to ensure customers are receiving the proper service throughout their rental experience.
• Monitor all Rent2buy rentals to make sure customers are paying for the car purchased within the Rent2Buy time frame.
• Reclass vehicles to the store's inventory as needed.
• Process all Rent2buy deals and make sure deals are properly funded.
• Support and coach the field on the Rent2buy process.

What We're Looking For:

• 2 years of previous customer service and/or sales experience preferred.
• Ability to demonstrate professionalism, enthusiasm, and outstanding communication skills.
• Experience with PC Excalibur, DASH, and Advent systems preferred.
• Available to work on weekends and evenings.

What You'll Get:

• Up to 40% off the base rate of any standard Hertz rental
• Paid Time Off
• Medical, Dental & Vision plan options
• Retirement programs, including 401(k) employer matching
• Paid Parental Leave & Adoption Assistance
• Employee Assistance Program for employees & family
• Educational Reimbursement & Discounts
• Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
• Perks & Discounts –Theme Park Tickets, Gym Discounts & more

The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.

US EEO STATEMENT

At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture – and our success and reputation as a company.

Individuals are encouraged to apply for positions because of the characteristics that make them unique.

EOE, including disability/veteran