NCE Specialist, New Brighton MN

3 weeks ago


New Brighton, Minnesota, United States Hollister Incorporated Full time

ABC Home Medical Supply, Inc is oneof the nation's leading urological supply providers andserves as a one-stopshop with a comprehensive line of medical supplies and service that includes: Urological, Incontinence, Wound Care, and Ostomy. ABC Medical is part of the JDS, Inc family of businesses. Our service companies possess the knowledge and expertise to deliver first-class products and personalized home healthcare services.

Location: New Brighton
Department: Operations

Location:

New Brighton, MN - 5 Days in Office

9:30-6:00 CT

Responsibilities:

We are seeking a dedicated and customer-focused individual to join our fast-paced team as a New Customer Enrollment Specialist in our high-volume call center. The New Customer Enrollment Specialist is the advocate of the customers for the Company, so empathy and compassion are paramount. The representative is responsible for the timely processing of all new patient accounts, coordinates scheduling of services for assigned sales representative, maintain customer files and the production of all delivery paperwork. Develops and maintains a strong relationship with the other departments, including Referral Management and the coordinating Territory Sales Manager.

Customer Support:

  • Handle inbound and outbound customer calls, emails, and inquiries with professionalism and courtesy.
  • Address and resolve customer concerns or issues in a timely and effective manner.
  • Adhere to all HIPAA guidelines/regulations.

Communication:

  • Communicate effectively and empathetically with customers to understand their needs.
  • Provide clear and concise information to customers on products, services, and processes.
  • Accurately load all patient information into working system, generating all necessary documentation and providing a high level of customer service to customers and ABC Territory Sales Managers.

Product Knowledge:

  • Maintain a strong working knowledge of products & services, funding sources and company policies & procedures. Develop and maintain a strong understanding of specific requirements of contracted providers.
  • Continuously update knowledge on industry trends and customer service best practices.

Quality Assurance:

  • Adhere to established quality standards and guidelines in customer interactions.
  • Participate in training sessions to enhance skills and knowledge.

Minimum Qualifications:

  • High school diploma or equivalent required.
  • Ability to pass a drug and background check.
  • Basic working knowledge of computer systems; Brightree experience a plus.

Preferred Qualifications:

  • 2+ years in a call center environment.
  • Previous experience in customer service or a related field.
  • DME or Medical experience.
  • Familiarity with insurance rules and regulations.

Here's what we have to offer:

  • Variety of Medical, Dental and Vision Insurance Plans
  • 401k Plan
  • PTO and Paid Holidays
  • EAP
  • Employee Discounts

Job Req ID: 32989



Hollister is an EO employer - M/F/Veteran/Disability

  • New Brighton, Minnesota, United States ABC Medical Full time

    ABC Home Medical Supply, Inc is oneof the nation's leading urological supply providers andserves as a one-stopshop with a comprehensive line of medical supplies and service that includes: Urological, Incontinence, Wound Care, and Ostomy. ABC Medical is part of the JDS, Inc family of businesses. Our service companies possess the knowledge and expertise to...

  • NCE Specialist

    3 weeks ago


    New Brighton, Minnesota, United States Hollister Incorporated Full time

    ABC Home Medical Supply, Inc is oneof the nation's leading urological supply providers andserves as a one-stopshop with a comprehensive line of medical supplies and service that includes: Urological, Incontinence, Wound Care, and Ostomy. ABC Medical is part of the JDS, Inc family of businesses. Our service companies possess the knowledge and expertise to...

  • NCE Specialist

    3 weeks ago


    New Brighton, Minnesota, United States ABC Medical Full time

    ABC Home Medical Supply, Inc is oneof the nation's leading urological supply providers andserves as a one-stopshop with a comprehensive line of medical supplies and service that includes: Urological, Incontinence, Wound Care, and Ostomy. ABC Medical is part of the JDS, Inc family of businesses. Our service companies possess the knowledge and expertise to...


  • New Brighton, Minnesota, United States ABC Medical Full time

    ABC Home Medical Supply, Inc is oneof the nation's leading urological supply providers andserves as a one-stopshop with a comprehensive line of medical supplies and service that includes: Urological, Incontinence, Wound Care, and Ostomy. ABC Medical is part of the JDS, Inc family of businesses. Our service companies possess the knowledge and expertise to...

  • EH&S Specialist

    1 month ago


    New Brighton, Minnesota, United States Pentair Management Company Full time

    Job Description:At Pentair, you will work along-side passionate problem-solvers who are committed to the future of our planet. We put our purpose into practice, inspiring people to move, improve and enjoy life's essential resources for happier, healthier lives. From our residential and business water solutions to our sustainable innovations and applications,...

  • Community Manager

    1 day ago


    New Brighton, Minnesota, United States Dominium Management Services Full time

    Dominium is helping tackle the affordable housing crisis - and we're looking for motivated candidates to join our team and help further our mission. With offices in Minneapolis, Atlanta, Dallas and Phoenix, Dominium is one of the nation's most respected and innovative affordable housing development and management companies. We create quality, affordable...


  • New Brighton, Minnesota, United States Pentair Management Company Full time

    Job Description:At Pentair, you will work alongside passionate problem-solvers who are committed to the future and are focused on creating a healthier world for all. Throughout our 120 global locations, our values guide us as we create innovative solutions for the world's water challenges. We bring water to lifeAs a Pentair employee, you would enjoy a wide...


  • New Brighton, Minnesota, United States Pentair Management Company Full time

    Job Description:At Pentair, you will work alongside passionate problem-solvers who are committed to the future and are focused on creating a healthier world for all. Throughout our 120 global locations, our values guide us as we create innovative solutions for the world's water challenges. We bring water to lifeWe have an opportunity for a Contract...


  • New Brighton, Minnesota, United States Pentair Management Company Full time

    Job Description:At Pentair, you will work alongside passionate problem-solvers who are committed to the future and are focused on creating a healthier world for all. Throughout our 120 global locations, our values guide us as we create innovative solutions for the world's water challenges. We bring water to lifeAs a Pentair employee, you would enjoy a wide...


  • New Brighton, Minnesota, United States Pentair Management Company Full time

    Job Description:At Pentair, you will work alongside passionate problem-solvers who are committed to the future and are focused on creating a healthier world for all. Throughout our 120 global locations, our values guide us as we create innovative solutions for the world's water challenges. We bring water to lifeWe have an opportunity for a Contract...


  • New Ulm, Minnesota, United States Firmenich Full time

    Quality Assurance SpecialistNew Ulm, MN, USOn-Site S13 The Quality Assurance activities at a site in line with Global driven Policies and Procedures. At dsm-firmenich, being a force for good is not optional. Diversity, Equity & Inclusion is a shared responsibility woven into our daily work, benefiting to our People, Customers & Communities and driving...


  • New Ulm, Minnesota, United States Fidelis Partners Full time

    Outpatient Neurology11-Chair Infusion Therapy SuiteMulti-Specialty practice with 18 Specialties under 1 roofDiscover the ultimate blend of advantages when you join our physician-ledprivate group. Here you'll thrive in a nurturing and cooperative atmospherewhile harnessing the extensive resources and expansive network of a prominenthealthcare system in Allina...


  • New Ulm, Minnesota, United States Firmenich Full time

    Spray Dry Powder PackerNew Ulm, MN, USOn-SiteS11 Spray Dry Powder Packer is needed in a detail-oriented and efficient team at DSM- Firmenich. As a Spray Dry Powder Packer you will need a strong understanding of quality control and safety protocols to handle our product with the utmost care. A packer will also need to be able to accurately measure and label...


  • New Ulm, Minnesota, United States Firmenich Full time

    Blending PackerNew Ulm, MN, USOn-SiteS11 Blending Packer is needed in a detail-oriented and efficient team at DSM- Firmenich. As a Blending Packer you will need a strong understanding of quality control and safety protocols to handle our product with the utmost care. A packer will also need to be able to accurately measure and label finished material...


  • New Ulm, Minnesota, United States Firmenich Full time

    Spray Dry PackerNew Ulm, MN, USOn-SiteS11 Spray Dry Packer is needed in a detail-oriented and efficient team at DSM- Firmenich. As a Spray Dry Packer you will need a strong understanding of quality control and safety protocols to handle our product with the utmost care. A packer will also need to be able to accurately measure and label finished material...


  • New Brighton, United States ABC Medical Full time

    ABC Home Medical Supply, Inc is oneof the nation's leading urological supply providers andserves as a one-stopshop with a comprehensive line of medical supplies and service that includes: Urological, Incontinence, Wound Care, and Ostomy. ABC Medical is part of the JDS, Inc family of businesses. Our service companies possess the knowledge and expertise to...


  • New Brighton, United States Hollister Incorporated Full time

    ABC Home Medical Supply, Inc is oneof the nation's leading urological supply providers andserves as a one-stopshop with a comprehensive line of medical supplies and service that includes: Urological, Incontinence, Wound Care, and Ostomy. ABC Medical is part of the JDS, Inc family of businesses. Our service companies possess the knowledge and expertise to...


  • New Brighton, MN 55112, USA, United States Monarch Healthcare Management Full time

    This position is located at the Villas at New Brighton in New Brighton, MN.


  • New Brighton, United States Actriv Inc. Full time

    Description Dedicated and caring Trained Medication Aides (CMA) are invited to join Actriv Healthcare to work in the New Brighton, Minnesota area. Job Summary Employment Type: Per Diem, Travel Or Contract Profession: Certified Medication Aides (CMA) Shifts: Day Shift, Evening, NOC (Nights), Weekends (10hrs x 4 days; 8hrs x 5 days; 12hrs x 3 days) Client...

  • RN - New Brighton, MN

    21 hours ago


    New Brighton, MN, United States Benedictine Health System Full time

    Additional Information Benedictine New Brighton is 5-Star Community that just earned High Performing ratings for both short and long term care and is ranked in the top 5% of long term care communities in Minnesota! This last year we received a deficiency-free state survey and our community continues to have a high retention rate. Overview Calling all...


  • New Brighton, MN, United States Benedictine Health System Full time

    Additional Information Benedictine New Brighton is 5-Star Community that just earned High Performing ratings for both short and long term care and is ranked in the top 5% of long term care communities in Minnesota! This last year we received a deficiency-free state survey and our community continues to have a high retention rate. Overview As an LPN, you...

  • Inventory Specialist

    4 weeks ago


    Brighton, United States Once Upon a Child - Brighton, MI Full time

    Job DescriptionJob DescriptionOnce Upon a Child in Brighton is looking for an inventory specialist to join our store team in Brighton, Michigan. This person will be responsible for:Tagging all apparel, shoes, toys, and equipment.Hanging of all apparel following hanger rules for consistency.Putting out all equipment, toys and shoes on the sales floor in a...


  • brighton, United States City of Brighton Full time

    Starting hiring salary - $27.21 to $28.84 hourlyDEFINITIONRespond to crisis situations 24/7 when needed, having the ability to assess a victim's safety and needs at the time of the incident, and the ability to communicate effectively with law enforcement officers. Provide on-scene crisis intervention, support, inform and referrals for victims of crime in the...

  • Security Officer

    3 weeks ago


    Brighton, United States Signal of New England Full time

    Job DescriptionJob DescriptionSecurity OfficerSchedule: Part-time Saturday & Sunday: 9:00 AM - 7:00 PM Location: Brighton, MAPay rate:  $19.00 hourlyAre you considering a career change or eager to start making a difference in security? Look no further – Signal of New England is the perfect fit for you! Here at Signal of New England, we don't just...


  • Brighton, United States City of Brighton Full time

    Job DescriptionJob DescriptionJob DescriptionStarting hiring salary - $27.21 to $28.84 hourlyDEFINITIONRespond to crisis situations 24/7 when needed, having the ability to assess a victim's safety and needs at the time of the incident, and the ability to communicate effectively with law enforcement officers. Provide on-scene crisis intervention, support,...

  • Community Manager

    1 hour ago


    New Brighton, United States Dominium Management Services Full time

    Description Dominium is helping tackle the affordable housing crisis - and we're looking for motivated candidates to join our team and help further our mission. With offices in Minneapolis, Atlanta, Dallas and Phoenix, Dominium is one of the nation's most respected and innovative affordable housing development and management companies. We create quality,...

  • Medical Receptionist

    4 weeks ago


    Brighton, United States Brighton Pediatrics Full time

    Job DescriptionJob DescriptionFull time Medical Receptionist is needed for an established Pediatric Practice in Brighton, Michigan. Qualified candidates are those who are willing to learn and are eager to join the medical field, as well as possess exceptional customer service skills and the ability to multi-task efficiently. At least 1 year of experience in...


  • Brighton, CO, United States City of Brighton Full time

    Starting hiring salary - $27.21 to $28.84 hourly DEFINITION Respond to crisis situations 24/7 when needed, having the ability to assess a victim's safety and needs at the time of the incident, and the ability to communicate effectively with law enforcement officers. Provide on-scene crisis intervention, support, inform and referrals for victims of crime in...


  • Brighton, United States Centro De La Familia Full time

    Job DescriptionJob DescriptionPreschool Teacher Extraordinaire Wanted!  Are you ready to spark young minds, nurture creativity, and inspire a lifelong love of learning? Join our team as a Preschool Teacher and be the guiding star in our little learners' world!Responsibilities:Guided by the Education Specialist, you will implement an early childhood...

  • New CNAs

    4 weeks ago


    Brighton, United States Ascension Full time

    Ascension has provided thousands of associates and caregivers a rewarding career in healthcare since 1902. We strive to expand access to high-quality, low-cost, person-centered care and services for all. At Brighton Family Medicine, caregivers can find both a jumpstart to their careers and clinical education opportunities. If you are looking for a rewarding...


  • New Brighton, United States Aegis Therapies Full time

    Attention: CHOOSE YOUR FAMILY OVER YOUR JOBWe offer the flexibility to meet your family's needs while still offering full time hours and benefits at 30 hours per week!Apply today; your family will thank you!· Position: Occupational Therapy Assistant / COTA· Hours: Flexible, Full-time· Setting: Skilled Nursing Facility· Location: New Brighton Care Center...


  • New Brighton, United States Aegis Therapies Full time

    Occupational Therapy Assistant / COTAHours: Full-timeSetting: Skilled Nursing Facility / SNFLocation: New Brighton Care Center - New Brighton, MNIf you have a true heart for caring, you’ll be a great fit for a career in a skilled nursing facility. You need a passion for working with some of our community’s most precious members—seniors. You have to...


  • New Brighton, United States AlliedTravelCareers Full time

    AlliedTravelCareers is working with All Medical Personnel to find a qualified RRT in New Brighton, Pennsylvania, 15066!About The PositionSpecialty: Respiratory TherapistJob DescriptionProvides assessment, treatment, and monitoring of hospital patients with cardiopulmonary compromiseConducts a variety of diagnostic and therapeutic procedures and is a...

  • Assembly Operator

    6 days ago


    New Brighton, United States Pentair Management Company Full time

    Job Description: Pentair has a job opportunity for you! Join us as a temporary Assembly Operator in our New Brighton, MN facility. You will assemble all components per bill of material, test the assembly to documented specifications and properly package the product. What's in it for you? Starting pay at $18.50 to $21/hr. depending on experience More details...


  • New Brighton, United States Benedictine Health Center at Innsbruck Full time

    Big things are happening at Benedictine Health Center at Innsbruck (BHCI) in New Brighton!! So, stop wishing, start helping! BHCI in New Brighton (a long-term and short-term care facility) is currently hiring for full-time and part-time overnight Certified Nursing Assistants - CNAs. We offer competitive wages - starting at $17.00, scholarship and family...