![ServiceNow](https://contents.bebee.com/companies/us/servicenow/avatar-vAdof.png)
Staff IT Program Manager
1 month ago
At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.
With more than 7,700+ customers, we serve approximately 85% of the Fortune 500, and we're proud to be one of FORTUNE 100 Best Companies to Work For and World's Most Admired CompaniesTM.
Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.
Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.
Job DescriptionTeam & Role
ServiceNow's Digital Technology (DT) organization leads the digital transformation of ServiceNow's business functions. The Strategy Realization Office (SRO) organization supports this transformation by providing Program Management services.
We are looking for an individual to join us as a Program Manager on the SRO team, where you will play a key role in planning and implementing complex, cross functional DT programs that directly support ServiceNow's corporate priorities in the Developer Experience and Now on Now portfolios. You will get to work with amazing global talent, leverage ServiceNow's great Agile products and take pride in being part of delivering excellent outcomes.
What you get to do in this role:
- Partner with Business, Product, and Engineering teams on large, complex cross functional programs, and drive them from original concept through final implementation.
- Work closely with product leaders to transform their vision to roadmaps powered by ServiceNow toolset.
- Program leadership role to establish Product in-take process, prioritization, OKR alignment, milestones, deliverables, and success criteria for your programs ultimately ensuring value realization.
- Manage program risks, issues and dependencies and escalate impediments to meet program objectives.
- Provide transparent and forthright communications on your programs to stakeholders, sponsors. Simplify complex issues into a crisp, actionable executive-level status.
- Ensure adherence to processes, quality standards, and deliverables so that your programs are delivered with data driven predictability.
- Organize and facilitate cross functional meetings and workshops to align teams on business requirements, solutions, and delivery plans. Publish notes, actions and follow through to completion.
- Create and maintain process documentation where needed to promote best practices and leverage lessons learned.
- Define governance models, operating models for the programs being managed. Socialize and operationalize these models for successful execution.
- Act as a Scrum Master on one or more teams ensuring alignment with established Agile and Scaled Agile processes.
- Deliver hands-on coaching of individual Scrum teams in all aspects of scrum - daily meetings, planning, self-organization, collaboration, iterative development, workshops etc.
To be successful in this role you have:
- 8+ years of experience as a Program Manager and Scrum Master in an enterprise software company.
- At least 5 years dedicated to managing enterprise level software application development programs.
- Experience managing complex IT programs that delivered applications used by internal or external users.
- Ability to dive into extremely complex, vague, and cross functional environments and map teams to plans.
- Hands on experience using Agile tools. Knowledge of ServiceNow Agile products is a plus.
- Strong facilitation, communication and influencing skills.
- Strong decision driving skills based on data and business benefit.
- Lean program management, continuous learning, adaptation, and improvement.
- Must enjoy working in a highly collaborative, matrixed environment.
- High energy, self-starter with aptitude for learning new technologies and ability to promote transformational change.
- Comfortable presenting operating & governance models, program plans, status etc. to large audiences and senior executives in person, virtual, and via webinars.
- Thrive in ambiguity with proven track record of out of the box problem solving skills.
- Lead from the front with a willingness to take on tasks that sometimes would fall outside of their scope to get the job done.
- Preferred – experience on projects and programs involving CI/CD automation, DORA metrics, developer productivity and Generative AI capabilities.
- Preferred – experience in organizing change adoption activities like trainings, and communications.
- Preferred - Engineering or Product management background (in addition to strong program management experience)
- Soft skills - Stakeholder management, Adaptability & Flexibility
#DTjobs
Additional InformationServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.
At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office.
If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at for assistance.
For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.
Please Note: Fraudulent job postings/job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site.
From Fortune Fortune Media IP Limited All rights reserved. Used under license.
Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, ServiceNow.
-
Staff Technical Program Manager
1 month ago
Atlanta, Georgia, United States ServiceNow Full timeCompany DescriptionAt ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for...
-
Program Manager
2 weeks ago
Atlanta, Georgia, United States US Tech Solutions Full time: Leader with overall responsibility for managing the day-to-day delivery/execution of the program and project management. Lead the development and implementation of the program and project management framework, methods, process, and tools applicable to multiple types of solution delivery (waterfall, agile, iterative, etc.) Influence and lead culture change...
-
IT Program Manager
2 weeks ago
Atlanta, Georgia, United States InnovitUSA Full timeJob DescriptionJob DescriptionIT Program ManagerAtlanta, GAHybridEither Web Cam or In Person InterviewTax Terms: C2C, W2 and 1099. The seeking a highly skilled and experienced professional to join our team on a contract basis as a Project Manager. In this role, you will be responsible for overseeing and collaborating with two vendor partners who have been...
-
IT Program Manager 2
1 month ago
Atlanta, Georgia, United States Motion Recruitment Full timeOur client is seeking a highly skilled and experienced professional to join our team on a contract basis as a Project Manager. In this role, you will be responsible for overseeing and collaborating with two vendor partners who have been engaged to reimagine the business operations and technical architecture of the Integrated Eligibility System (IES).Contract...
-
Literacy Program Manager
2 weeks ago
Atlanta, Georgia, United States Leap Year Full timeSummary Leap Year is a young, nonprofit organization that is improving college success and literacy results in metro-Atlanta by recruiting first generation high school graduates to serve as reading coaches through our community service and college readiness gap year program.The Literacy Program Manager will support our Leap Year Fellows' in their roles as...
-
Program Manager
2 weeks ago
Atlanta, Georgia, United States Fluidra North America Full timeThe ideal candidate will be a Program Manager with exceptional organization and communication experience, managing different project timelines and diverse engineering knowledge in a fast-paced team environment. This position will have responsibilitie Program Manager, Manager, Project Engineer, Product Specialist, Mechanical, Program, Management
-
Program Manager
2 weeks ago
Atlanta, Georgia, United States Adecco USA Full timeWe are seeking a highly organized and experienced Program Manager to join our team. The Program Manager will be responsible for overseeing the successful execution of multiple projects within the organization. Requirements: Bachelors degree in a related field Proven experience as a Program Manager or similar role Excellent communication and leadership skills...
-
Program Manager
2 weeks ago
Atlanta, Georgia, United States Collabera Full timeHome Search Jobs Job Description Program Manager Contract to Hire: Atlanta, Georgia, US Salary: $70.00 Per Hour Job Code: End Date: Days Left: 25 days, 3 hours left Apply Required Skills: Project Management/PMP, GRC-Governance Risk Compliance, SDLC, Data Management, Risk Management, Governance, Agile Description: An Excellent Opportunity for Project...
-
Manager, Program Manager
2 weeks ago
Atlanta, Georgia, United States Rivian Full timeAs the Order to Cash Program Manager, you will be responsible for supporting Rivians Order to Cash financial systems project management. You will be responsible for coordinating with key business partners regarding their business requirements, and o Manager, Program Manager, Accounting, Project Management, Program, Business Partner, Automotive
-
Senior Program Manager
2 weeks ago
Atlanta, Georgia, United States CALIBRE Systems Full timeSenior Program Manager Atlanta, Georgia Job ID: 4811 CALIBRE Systems, Inc., an employee-owned management consulting and digital transformation company, is looking for a highly motivated Senior Program Manager to join our dynamic team supporting a federal client, the Centers for Disease Control and Prevention (CDC). The Program Manager will deliver...
-
Program Manager
1 week ago
Atlanta, Georgia, United States BDA Full timeMost companies claim to have the best people. We say to them, "Keep dreaming." Our people are second to none. They set us apart with their entrepreneurial spirit, ambition and an unhealthy obsession with Halloween. (Have you seen the pictures?) They come to us from the likes of Amazon, Microsoft, Nordstrom, Starbucks and the sports world, bringing energy,...
-
Financial Compliance Program Manager
7 days ago
Atlanta, Georgia, United States Georgia Institute of Technology Full timeFinancial Compliance Program ManagerJob ID272854LocationAtlanta, GeorgiaFull/Part TimeFull-TimeRegular/TemporaryRegularAbout UsOverviewGeorgia Tech prides itself on its technological resources, collaborations, high-quality student body, and its commitment to building an outstanding and diverse community of learning, discovery, and creation. We strongly...
-
Program Manager
2 weeks ago
Atlanta, Georgia, United States TSR Consulting Services, Inc. Full timeWe are looking for a versatile Program Manager in Atlanta!This opportunity offers a hybrid work setup.The role involves planning, directing, and coordinating activities in various fields such as engineering, research and development, financial systems, and product roll-out, among others.Key Responsibilities:Lead the execution of strategic programs in...
-
Program Manager
2 weeks ago
Atlanta, Georgia, United States Mitchell Martin Inc. Full timeLooking for a Program Manager for one of our direct client a Global and a Largest Investment Bank in USDue to nature of contract , we cannot work with 3rd Parties / C2C basis.Title: Program ManagerLocation: Atlanta, GA / Richmond VA / Chicago, IL (3 days onsite – hybrid)Duration: Long term W2 contract Required Skills:Looking for 10+ years of combined...
-
Research Communications Program Manager
2 weeks ago
Atlanta, Georgia, United States InsideHigherEd Full timeJob Title: Research Communications Program Manager (Hybrid) Location: Atlanta, Georgia Regular/Temporary: Regular Full/Part Time: Full-Time Job ID: 272639 About Us Georgia Tech prides itself on its technological resources, collaborations, high-quality student body, and its commitment to building an outstanding and diverse community of learning, discovery,...
-
Program Manager
2 weeks ago
Atlanta, Georgia, United States Expeditors International Full timeProgram Manager & Inventory Analytics Onsite at Client 300 Tradeport Dr, Atlanta, GA 30354, USA Full-timeCompany DescriptionWere not in the shipping business; were in the information business -Peter Rose, Expeditors FounderGlobal supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly...
-
Research Communications Program Manager
2 weeks ago
Atlanta, Georgia, United States Georgia Tech Full timeAbout Us Georgia Tech prides itself on its technological resources, collaborations, high-quality student body, and its commitment to building an outstanding and diverse community of learning, discovery, and creation. We strongly encourage applicants whose values align with our institutional values, as outlined in our strategic plan. These values include...
-
Policy and Program Support Manager
2 weeks ago
Atlanta, Georgia, United States GeorgiaGov Full timeDuties and Responsibilities: Analyzes, designs, develops, implements, and maintains business reports and solutions. Assist with training staff regarding new procedures. Assists with monthly Voucher Management System (VMS) reporting. Conducts ongoing analysis of transactions for reasonableness, trends, and error utilizing analytical skills and program...
-
Program & Operations Manager Senior (Hybrid)
2 weeks ago
Atlanta, Georgia, United States Georgia Institute of Technology Full timeAbout UsOverviewGeorgia Tech prides itself on its technological resources, collaborations, high-quality student body, and its commitment to building an outstanding and diverse community of learning, discovery, and creation. We strongly encourage applicants whose values align with our institutional values, as outlined in our Strategic Plan. These values...
-
Workforce Development Program Manager
1 week ago
Atlanta, Georgia, United States Open Hand Atlanta Inc Full timeResidency Requirement: Primary residence must be in the state of GeorgiaSalary: $60,0000 per yearJob SummaryOpen Hand seeks to offer a foodservice training program to underemployed individuals, leveraging our knowledge and expertise in food manufacturing to teach employable skills. The WDP will offer meaningful, hands-on experience in food service designed...