Public Safety Dispatcher

Summary

This position serves in a Communications center that provides public safety dispatch operation, in a complex environment, serving one or more units, jurisdictions, and/or agencies; full on-site access (query and input) to National Criminal Information Network (NCIC), National Law Enforcements Communications System (NLETS), and state networks; primary or secondary Public Safety Answering Point (PSAP) with full responsibility in public safety emergency response.

Duties

The incumbent operates multi-channel radios and telephones used to monitor and coordinate park communications traffic and cross-net radio operations between numerous public safety, law enforcement, and fire agencies.

Operates public safety computer networks including NCIC/NLETS (Federal Bureau of Investigation/Department of Justice), and SD LETS (South Dakota Division of Criminal Investigation).

Performs duties that include inquiry, entry, and modification of records. Records searches that support Law Enforcement (LE) Ranger or other federal agency investigations.

Independently makes judgments/decisions and takes action to handle emergency telephone calls, record information, determine priority of response, and relay incident information to responding LE Rangers and public safety units.

Independently makes judgments/decisions and takes action to coordinate emergency medical response incidents with local county public safety office and relays critical information to first responders dispatched to the scene.

Monitor's activities of LE Rangers and public safety field personnel and assists in coordinating prompt response to incidents in progress.

All-risk incidents may include law enforcement, wild-land fire, structural fire, prescribed fire, medical emergencies, and search and rescue operations.

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