Ticket Seller Supervisor

3 weeks ago


Providence, Rhode Island, United States teamworkonline Full time

Overview

We are looking for a friendly, motivated individual to supervise our ticket seller staff, and assist in box office operations. As a Ticket Seller Supervisor you will assist, direct, and provide supervision to all ticket sellers on event days.

This role will pay a wage of $21-$23 per hour.

For FT roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 12 holidays).

JOB EXPIRES 08/01/2024

Responsibilities

  • Supervises ticket seller staff on event days; Assist with ticketing set up, customer service questions, and technology
  • Works with Box Office Manager on event day set up which includes, scanner and pedestal set up, pre-event briefings, and ticket seller staff deployment.
  • Utilizes the ticketing system to process ticket sales and troubleshoot customer issues and provide staff support
  • Ensure the ticket seller staff is implementing and following all box office policies and
  • Performs all other duties as assigned by Box Office

Qualifications

  • Minimum of high school
  • Minimum of 1 year of experience supervising customer service staff
  • Previous experience with ticketing systems,
  • Strong problem-solving skills
  • Demonstrates outstanding work ethic and leadership skills, including excellent attendance, professional appearance and behavior,
  • Displays a positive and team-oriented
  • Required to work flexible hours including evenings, weekends and holidays

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