Ticket Seller Supervisor
3 weeks ago
Overview
We are looking for a friendly, motivated individual to supervise our ticket seller staff, and assist in box office operations. As a Ticket Seller Supervisor you will assist, direct, and provide supervision to all ticket sellers on event days.
This role will pay a wage of $21-$23 per hour.
For FT roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 12 holidays).
JOB EXPIRES 08/01/2024
Responsibilities
- Supervises ticket seller staff on event days; Assist with ticketing set up, customer service questions, and technology
- Works with Box Office Manager on event day set up which includes, scanner and pedestal set up, pre-event briefings, and ticket seller staff deployment.
- Utilizes the ticketing system to process ticket sales and troubleshoot customer issues and provide staff support
- Ensure the ticket seller staff is implementing and following all box office policies and
- Performs all other duties as assigned by Box Office
Qualifications
- Minimum of high school
- Minimum of 1 year of experience supervising customer service staff
- Previous experience with ticketing systems,
- Strong problem-solving skills
- Demonstrates outstanding work ethic and leadership skills, including excellent attendance, professional appearance and behavior,
- Displays a positive and team-oriented
- Required to work flexible hours including evenings, weekends and holidays
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