Customer Service/Front Desk

4 weeks ago

Flower Mound, Texas, United States WINKIDS Full time

Hours: Thursday 2:30pm-8:30pm, Friday 2:30pm-10:30pm and Saturdays 5:30pm-10:00pm

Position Title: Customer Service/Front Desk Representative

Company: Win Kids

Location: 3000 Waketon Rd Flower Mound TX 75028

About Win Kids:

Win Kids is a premier family-oriented sports and activity center committed to providing a dynamic and engaging environment for children to grow, learn, and thrive. Our facility offers a wide range of classes, events, and birthday party options designed to promote physical fitness, social interaction, and overall well-being among children of all ages.

Position Overview:

Win Kids is seeking a dedicated and enthusiastic individual to join our team as a Customer Service/Front Desk Representative. The ideal candidate will be passionate about delivering exceptional service to our members and prospective families while assisting them in enrolling in our classes, events, and birthday parties.

Responsibilities:

  • Greet and Welcome Guests: Warmly welcome all visitors to Win Kids, including members, prospective families, and guests, and provide them with a positive first impression of our facility.
  • Answer Inquiries: Respond promptly and courteously to inquiries from customers via phone, email, and in-person regarding our programs, class schedules, events, and birthday party options.
  • Enrollment Assistance: Guide families through the enrollment process for classes, events, and birthday parties, ensuring accuracy and completeness of registration forms and payment details.
  • Provide Information: Offer detailed information about Win Kids' offerings, including class descriptions, pricing, membership benefits, and facility amenities, to help customers make informed decisions.
  • Handle Reservations: Assist customers in scheduling and reserving spots for classes, events, and birthday parties, utilizing our booking system efficiently.
  • Address Concerns: Listen attentively to customer concerns and complaints, and work collaboratively with management to resolve issues in a timely and satisfactory manner.
  • Maintain Cleanliness: Ensure that the front desk area and lobby are kept clean, organized, and presentable at all times.
  • Administrative Tasks: Perform various administrative tasks such as processing payments, updating customer records, and preparing reports as needed.
  • Promote Services: Actively promote Win Kids' programs, events, and special offers to current and prospective customers to drive enrollment and participation.

Qualifications:

  • High school diploma or equivalent required; additional education or relevant certifications preferred.
  • Previous experience in customer service, hospitality, or a related field preferred.
  • Strong communication skills, both verbal and written, with the ability to interact effectively with people of all ages.
  • Excellent interpersonal skills and a friendly, outgoing demeanor.
  • Proficiency in basic computer applications and experience with booking or scheduling software is a plus.
  • Ability to multitask, prioritize tasks, and work effectively in a fast-paced environment.
  • A genuine passion for working with children and families, with a commitment to providing exceptional service.

Benefits:

  • Competitive hourly wage commensurate with experience.
  • Opportunities for professional development and advancement within the company.
  • Discounted or complimentary access to Win Kids' programs and events for employees and their families.
  • A supportive and inclusive work environment where teamwork and collaboration are valued.

How to Apply:

If you are enthusiastic about delivering outstanding customer service and creating positive experiences for families, we invite you to apply for the Customer Service/Front Desk Representative position at Win Kids. Please submit your resume and a cover letter highlighting your relevant experience and why you are passionate about joining our team. We look forward to hearing from you

Required qualifications:
  • Legally authorized to work in the United States
Preferred qualifications:
  • 17 years or older

  • Customer Service

    3 weeks ago

    Flower Mound, Texas, United States Randstad USA Full time

    Are you looking to get your foot in the door with a great logistics company? Do you have good computer skills and eager to learn? Our client in Flower Mound is looking to expand their growing business and want to bring on a new team member This is a long term, temp to hire opportunity. Shift Available: Monday and Wednesday 7am-3:30pm, Thursday-Saturday...

  • Customer Service

    1 week ago

    Flower Mound, Texas, United States Randstad USA Full time

    Are you looking to get your foot in the door with a great logistics company? Do you have good computer skills and eager to learn? Our client in Flower Mound is looking to expand their growing business and want to bring on a new team member This is a long term, temp to hire opportunity. Shift Available: Monday and Wednesday 7am-3:30pm, Thursday-Saturday...

  • Women's Selling Specialist

    4 days ago

    Flower Mound, Texas, United States Belk Full time

    Job SummaryAt Belk, we have a vision to reimagine the department store. As a Belk Selling Specialist, you will drive store sales and metrics through providing excellent customer service to each customer and through the execution of customer-facing merchandising standards throughout the store. You will ensure new receipts are merchandised in a way that aligns...

  • Clinique Beauty Advisor

    3 weeks ago

    Flower Mound, Texas, United States Belk Full time

    The Cosmetic Beauty Advisor reports to the Sales Team Manager/Store Manager and ensures the uniform execution of the Belk direction within their store.Job FunctionsSales - Responsible for:Meeting or exceeding personal sales per hour goalsBeing a role model and demonstrating excellent selling skills and customer serviceExecuting successful promotions and...

  • Clinique Beauty Advisor

    1 week ago

    Flower Mound, Texas, United States Belk Full time

    The Cosmetic Beauty Advisor reports to the Sales Team Manager/Store Manager and ensures the uniform execution of the Belk direction within their store.Job FunctionsSales - Responsible for:Meeting or exceeding personal sales per hour goalsBeing a role model and demonstrating excellent selling skills and customer serviceExecuting successful promotions and...

  • Women's Selling Specialist

    1 week ago

    Flower Mound, Texas, United States Belk Full time

    Job SummaryAt Belk, we have a vision to reimagine the department store. As a Belk Selling Specialist, you will drive store sales and metrics through providing excellent customer service to each customer and through the execution of customer-facing merchandising standards throughout the store. You will ensure new receipts are merchandised in a way that aligns...

  • Licensed Massage Therapist

    4 weeks ago

    Flower Mound, Texas, United States HAND & STONE Full time

    Are you looking for a dynamic working environment with lots of perks? Then look no further because Hand and Stone wants to talk to youWe are in search of Massage Therapists looking for a long-term role in a stable and positive environment. You are a critical link in ensuring that our customers' experience in our spa is nothing other than...

  • Licensed Massage Therapist

    1 week ago

    Flower Mound, Texas, United States HAND & STONE Full time

    Are you looking for a dynamic working environment with lots of perks? Then look no further because Hand and Stone wants to talk to youWe are in search of Massage Therapists looking for a long-term role in a stable and positive environment. You are a critical link in ensuring that our customers' experience in our spa is nothing other than...

  • Site Manager Urgent Care-Flower Mound

    2 weeks ago

    Flower Mound, Texas, United States Texas Health Resources Full time

    Site Manager Breeze Urgent Care-Flower MoundWe're beyond excited to introduce Texas Health Breeze Urgent Care. With centers open 8 a.m. to 8 p.m., 365 days a year, little or no wait times and ability for most patients to leave with medication in hand, our goal is to offer an easy, convenient and affordable option for the care our patients need.The Site...

  • Site Manager Urgent Care-Flower Mound

    1 week ago

    Flower Mound, Texas, United States Texas Health Resources Full time

    Site Manager Breeze Urgent Care-Flower MoundWe're beyond excited to introduce Texas Health Breeze Urgent Care. With centers open 8 a.m. to 8 p.m., 365 days a year, little or no wait times and ability for most patients to leave with medication in hand, our goal is to offer an easy, convenient and affordable option for the care our patients need.The Site...

  • Medical Receptionist I

    2 weeks ago

    Flower Mound, Texas, United States Cook Children's Health Care System Full time

    Location:Flower Mound Primary CareDepartment:PCP-Flower MoundShift:First Shift (United States of America)Standard Weekly Hours:40Summary:The Medical Receptionist is responsible for greeting the patients and establishing a friendly, positive encounter for each patients visit. The Medical Receptionist is responsible for maintaining patient flow, answering...

  • Medical Receptionist I

    1 week ago

    Flower Mound, Texas, United States Cook Children's Health Care System Full time

    Location:Flower Mound Primary CareDepartment:PCP-Flower MoundShift:First Shift (United States of America)Standard Weekly Hours:40Summary:The Medical Receptionist is responsible for greeting the patients and establishing a friendly, positive encounter for each patients visit. The Medical Receptionist is responsible for maintaining patient flow, answering...

  • Harrison Bay

    6 days ago

    Flower Mound, Texas, United States Lifespark Full time

    Harrison Bay, a Lifespark Senior Living Community, is looking for a Home Health Aide to join our growing teamHarrison Bay is a beautiful facility, located in Mound, MN. It is located right off Commerce Blvd, right by Lake Minnetonka. It's a lakeside work environment, with 72 total units between memory care, assisted living, and independent living. The team...

  • Industrial Engineer Intern

    3 weeks ago

    Flower Mound, Texas, United States FFF Enterprises, Inc Full time

    Job Details Job Location: Flower Mound - Flower Mound, TX Salary Range: $ $32.00 HourlyDescriptionPosition SummaryUnder guidance of the Director, Innovation, the Industrial Engineer Intern (IE) will be responsible for analyzing distribution process through observation and time studies and working with the distribution team to implement the most optimal work...

  • Home Health Aide

    3 weeks ago

    Flower Mound, Texas, United States Lifespark Full time

    Harrison Bay, a Lifespark Senior Living Community, is looking for a Home Health Aide to join our growing teamHarrison Bay is a beautiful facility, located in Mound, MN. It is located right off Commerce Blvd, right by Lake Minnetonka. It's a lakeside work environment, with 72 total units between memory care, assisted living, and independent living. The team...

  • Home Health Aide

    1 week ago

    Flower Mound, Texas, United States Lifespark Full time

    Harrison Bay, a Lifespark Senior Living Community, is looking for a Home Health Aide to join our growing teamHarrison Bay is a beautiful facility, located in Mound, MN. It is located right off Commerce Blvd, right by Lake Minnetonka. It's a lakeside work environment, with 72 total units between memory care, assisted living, and independent living. The team...

  • Local Class A Delivery Driver

    1 week ago

    Flower Mound, Texas, United States Mohawk Industries Full time

    Job Description:1st shift Monday-Friday (6am-Until Route is Finished) $1,250 Weekly Average Pick Up & Delivery Carpet, Pad & Tile Route Dallas / Ft Worth Metro Requirements:Be at least 23 years old Possess a Class A commercial driver's license (CDL) Have a minimum of 6 months commercial driving experience Have good interpersonal communication and...

  • Medical Assistant USMD Flower Mound, TX

    3 weeks ago

    Flower Mound, Texas, United States Optum Full time

    Description - External$1500 Sign on Bonus Available for External CandidatesIncentive Bonus 2 times a year18 days of PTO & Closed on Major HolidaysMA Certification Fee Reimbursement - 401K MatchAt UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts...

  • Medical Assistant USMD Flower Mound, TX

    1 week ago

    Flower Mound, Texas, United States Optum Full time

    Description - External$1500 Sign on Bonus Available for External CandidatesIncentive Bonus 2 times a year18 days of PTO & Closed on Major HolidaysMA Certification Fee Reimbursement - 401K MatchAt UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts...

  • Assistant Property Manager 1

    3 weeks ago

    Flower Mound, Texas, United States CommonBond Communities Full time

    Home is the foundation for everything in life. Since 1971, our model has been about supporting residents in finding stability and achieving their goals. It's why we're more than housing-we combine quality affordable homes with our on-site Advantage Services-because we believe that with the right support and opportunities, all people can thrive. Today, over...