Director, Disaster Recovery and Resiliency

2 days ago

Jefferson City, Missouri, United States Zelis NA Full time
Location and Workplace Flexibility:

We have offices in Atlanta GA, Boston MA, Morristown NJ, Plano TX, St. Louis MO, St. Petersburg FL, and Hyderabad, India. We foster a hybrid and remote friendly culture and all of our employee's work locations are based on the needs of the position and determined by the Leadership team. In-office work and activities, if applicable, vary based on the work and team objectives in accordance with Company policies.

Description:

Zelis has an opening for a Director, Disaster Recovery and Resiliency to design and implement systems and procedures for disaster recovery. This role ensures the protection of the company's data and IT infrastructure in the face of disasters or ransomware attacks, with a particular focus on the resilience of our technology platforms.

In this capacity, you will evaluate the disaster recovery capabilities of various products within our Business Units and the services provided by Zelis Enterprise IT. These services, which include offerings such as AWS, Azure, O365, Outlook, or SharePoint, are a collection of resources, tools, or applications designed to support Business Unit products or applications, which are vital in achieving the outcomes of our customers.

The Director, Disaster Recovery and Resiliency will also oversee the implementation and management of backup strategies and the consolidation of backup systems. This requires familiarity with Cohesity, Rubrik, Data Domain, Veeam, VCDR, Azure ASR, and/or AWS EDR.

Responsibilities:
  • Formulate, maintain, and test disaster recovery plans.
  • Collaborate with Business Units and IT teams to ensure the continuity of critical systems in the event of a disaster.
  • Understand and apply the concepts of Backups, Immutability, and Failover in the context of Disaster Recovery.
  • Stay abreast of industry trends and emerging technologies to ensure our disaster recovery strategies are effective and current.
  • Conduct training and drills to prepare staff for disaster scenarios.
  • Perform a thorough evaluation of the existing DR plans, pinpoint areas that need enhancement, and carry out the implementation of the improved plan.
  • Develop, implement, and manage a consolidation and standardization strategy for Disaster Recovery and Resiliency of supporting technology platforms and processes.
  • Evaluate and improve the organization's ability to respond to and recover from disasters such as cyber breaches, natural disasters, data loss, backup failure, and hardware failures.
  • Stay current with cybersecurity trends and threats and ensure the organization's resiliency platforms and processes are up to date.
  • Collaborate with IT and Business Units to ensure the continuity of critical systems in the event of a disaster or data incident.
Requirements:
  • Bachelor's degree
  • Minimum of 10 years of experience in IT to include the following experience:
    • 5+ years disaster recovery
    • 3+ years in cyber or data resilience or a related field
  • Experience managing onshore and offshore teams
  • Must have experience with one or more of the following: Cohesity, Rubrik, Data Domain, Veeam, VCDR, Azure ASR, and/or AWS EDR
  • Strong knowledge & understanding of cybersecurity principles and practices.
  • Experience in responding to and managing incidents.
Preferred:
  • Certifications in cyber resilience are a plus.
As a leading payments company in healthcare, we guide, price, explain, and pay for care on behalf of insurers and their members. We're Zelis in our pursuit to align the interests of payers, providers, and consumers to deliver a better financial experience and more affordable, transparent care for all. We partner with more than 700 payers, including the top-5 national health plans, BCBS insurers, regional health plans, TPAs and self-insured employers, over 4 million providers, and 100 million members, enabling the healthcare industry to pay for care, with care. Zelis brings adaptive technology, a deeply ingrained service culture, and a comprehensive navigation through adjudication and payment platform to manage the complete payment process.

Commitment to Diversity, Equity,Inclusion, and Belonging
At Zelis, we champion diversity, equity, inclusion, and belonging in all aspects of our operations. We embrace the power of diversity and create an environment where people can bring their authentic and best selves to work. We know that a sense of belonging is key not only to your success at Zelis, but also to your ability to bring your best each day.

Equal Employment Opportunity
Zelis is proud to be an equal opportunity employer. All applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

We encourage members of traditionally underrepresented communities to apply, even if you do not believe you 100% fit the qualifications of the position, including women, LGBTQIA people, people of color, and people with disabilities.

Accessibility Support

We are dedicated to ensuring our application process is accessible to all candidates. If you are a qualified individual with a disability or a disabled veteran and require a reasonable accommodation with any part of the application and/or interview process, please email

SCAM ALERT: There is an active nationwide employment scam which is now using Zelis to garner personal information or financial scams. This site is secure, and any applications made here are with our legitimate partner. If you're contacted by a Zelis Recruiter, please ensure whomever is contacting you truly represents Zelis Healthcare. We will never asked for the exchange of any money or credit card details during the recruitment process. Please be aware of any suspicious email activity from people who could be pretending to be recruiters or senior professionals at Zelis.

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