Revenue Cycle Improvement Sr Analyst

1 month ago

Brockton, Massachusetts, United States Optum Full time

Opportunities at Optum, in strategic partnership with Allina Health. As an Optum employee, you will provide support to the Allina Health account. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

The Revenue Cycle Improvement Sr. Analyst partners with the broad Revenue Cycle Business Partner (RCBP) team to support revenue cycle improvement efforts and achieve results on strategic priorities. Sources data from Epic SlicerDicer, Epic Chronicles, Clarity, Enterprise Data Warehouse (EDW), Lawson, Workday, and other sources as needed to perform detailed analysis that identifies and informs revenue cycle improvement importunities aimed at increasing revenue, decreasing costs, accelerating cash flow, and improving operational workflow efficiencies.

You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

  • Monitor and Use Key Performance Indicators (KPIs):
    • Gathers data for KPIs, supporting dashboards and reports
    • Monitors operational KPIs to identify revenue cycle opportunities and address leading or lagging metrics
    • Partners with customers to research root cause and under the guidance of senior revenue cycle business partner (RCBP) team members, identify appropriate next steps
  • Daily Operations:
    • Works with customers to review system, site, and departmental trends
    • Provides analytical support to identify trends and opportunities
    • Monitors and respond to customer inquiries
    • Assists in meeting coordination and facilitation with multiple stakeholder groups
  • Reporting and Escalation:
    • Shares and distributes key learnings to an enterprise audience
    • Identifies people, process, and technology barriers and reports to senior members of the RCBP team
  • Other duties as assigned

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • 2+ years of experience with Health Care Revenue Cycle operations
  • 2+ years of proven experience with electronic health record (EHR) systems, such as Epic, Cerner, Allscripts, CPSI, MEDITECH, or NextGen
  • Proven experience using Excel at an intermediate level or higher (i.e., VLOOKUPS, Pivot Tables, charts, graphs, etc.)

Preferred Qualifications:

  • Certification/proficiency with EHR systems, such as Epic, Cerner, Allscripts, CPSI, MEDITECH, or NextGen
  • LEAN or Six Sigma certification (Green Belt, Black Belt, etc.)
  • 2+ years of experience with reporting and data mining
  • Experience with SQL Server

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy

California, Colorado, Connecticut, Hawaii, Nevada, New Jersey, New York, Rhode Island, or Washington Residents Only: The salary range for this role is $70,200 to $137,800 annually. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

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