Workplace Experience Specialist II

4 weeks ago

Minneapolis, Minnesota, United States Jamf Full time

At Jamf, people are at the core of everything we do. We do what's right for our customers, our employees, our communities and our world. We take pride in simplifying technology for tens of thousands of customers around the globe and helping organizations succeed with Apple.

Jamf offers remote and hybrid positions. Depending upon the role, work in the office, connect 100% remote from your home, or find the blend that works best for you.


What you'll do at Jamf:


In service of our team's mission of "Helping Jamfs succeed in the workplace", the Workplace Experience Specialist II is at the forefront of the employee experience, supporting our office-as-a-service workplace model. Leveraging advanced experience in our 3 pillars of service: culture, office administration, and facilities, this person is responsible for supporting initiatives that promote workplace engagement and satisfaction, ultimately contributing to our company's growth and success.



What you can expect to do in this role:

  • Serve as the point of contact for the office; acting as the "face" of Jamf at reception; exemplifying the Jamf brand in all manner of decorum
  • Organize and execute memorable events to build company culture and encourage community engagement: volunteer opportunities, picnics, holiday parties, etc
  • Produce content for company communication channels to drive employee participation and inclusion by keeping in-region employees up to date on vital information and insights at Jamf
  • May be responsible for managing multiple office locations, including identifying local leaders and employees who demonstrate a willingness to assist in organizing events and collaborating with them as necessary
  • Develop and foster positive relationships with employees, ERG leaders, Executive assistants, and local leadership to promote the Workplace Services catalog
  • Innovate and deliver programs and services in support of our 3 pillars of service to enhance the work experience of all Jamfs, in-office and remote.
  • Identify and hone individual strengths and subject matter expertise to contribute your voice to our global Workplace strategies
  • Provide insight and recommendations to Workplace leadership to improve internal programs and processes
  • Support change management efforts to ensure smooth transitions for employees during organizational change
  • Own relationship between Jamf and city officials, local law enforcement, emergency response services, and respond to after-hours security concerns
  • Manage ongoing relationships with local vendors and suppliers, schedule and oversee site visits, monitor inventory, place orders, and process deliveries
  • Manage local physical office security; monitor building/office access, physical and electronic key systems and distribution, and guest registration
  • Complete responsibility and oversight of day-to-day operations of the site, ranging from light equipment/facilities/IT repair to janitorial to life-safety, space planning, food and beverage, events, and all programs and services in-between
  • Flexible working hours may be necessary to accommodate the needs of our diverse workforce

What we are looking for:

  • Minimum 3 years' experience in office management, hospitality, or customer service roles (Required)
  • Excellent organizational and project management skills
  • Strong communication and interpersonal skills
  • Experience in event plan and coordination (Preferred)
  • A proven ability to be a self-starter capable of driving results without significant supervision
  • A proactive approach and problem-solving mindset
  • Creativity and a passion for creating engaging and inclusive workplace environments
  • This role requires the Workplace Facilities Specialist II to be in-person based in a Jamf office
  • Prolonged periods of sitting at a desk and working on a computer
  • Must be able to lift 25 lbs

EDUCATION & CERTIFICATIONS

  • High School Diploma / GED Equivalent (Required)
  • A combination of relevant experience and education may be considered


How we help you reach your best potential:

  • Named a 100 Best Companies to Work For by Great Place to Work and Fortune Magazine
  • We know that big ideas can come from anyone, so we empower everyone to make an impact. Our 90% employee retention rate agrees.
  • We offer flexible work-life in a choice-based office model and new hires receive a #WFH stipend to better their work space.
  • Benefits are a critical part of the "whole employee experience". Our benefits package includes generous paid time off, including VTO, health and mental health benefits, family planning services, retirement and more.
  • We put people over profits – which is why our customers keep coming back to us.
  • Our volunteer time off allows employees to support and give back to our communities.
  • We encourage you to simply be you. We constantly seek and value different perspectives to ensure Jamf is a place where everyone feels comfortable and can be successful.
  • 23 of 25 world's most valuable brands rely on Jamf to do their best work (as ranked by Forbes).


What is a Jamf?
You go above and beyond for others, are willing to help, and support the team around you. You value and learn from different perspectives. You are curious and resourceful, a problem-solver, self-driven and constantly improving. You are excited to try new things, explore new ideas, and seek new opportunities. You care about inclusion and diversity, social responsibility, and are someone who just wants to do the right thing.
What does Jamf do?
Jamf extends the legendary Apple experience people enjoy in their personal lives to the workplace. We believe the experience of using a device at work or school should feel the same, and be as secure as, using a personal device. With Jamf, IT and security teams are able to confidently manage and protect Mac, iPad, iPhone and Apple TV devices, easing the burden of updating, deploying and securing the data used by their end-users. Jamf's purpose is to simplify work by helping organizations manage and secure an Apple experience that end-users love and organizations trust.

We are free-thinkers, can-doers and problem crushers with a passion for helping customers empower their workforce to focus on their jobs, not the hassles of managing technology – freeing nurses to care, teachers to teach and businesses to thrive. We have over 2,500 employees worldwide who are encouraged to bring their whole selves to work each and every day.

Get social with us and follow the conversation at #OneJamf

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