Site Manager, Service Hub Operations

3 weeks ago


Dallas, Texas, United States Netjets Full time


Title:

Site Manager, Service Hub Operations & Aircraft Maintenance (NJUS)

Company:

NetJets Aviation, Inc.

Area of Interest:

Aircraft Maintenance

Location:



Dallas, TX, US, 75209



Req ID:

12969

Purpose of Position

The Site Manager, Service Hub Operations & Aircraft Maintenance will have direct responsibility for delivering mission ready aircraft at their Service Hub, including oversight of maintenance planning, execution and return to service at Service Hub locations. This will be accomplished through the various Internal Team Members and External Vendors who comprise the Service Hub onsite team. The Site Manager, Service Hub Operations & Aircraft Maintenance will develop close partnerships with NetJets Return to Service Specialists, Service Hub Supply Chain Coordinators, and Service Representatives.

Tasks and Responsibilities
  • Responsible for performance of multiple teams and suppliers who deliver Mission Ready aircraft for use by the operation, in compliance with all goals, SLAs, laws & regulations. The Site Manager will partner & influence the MRO supply chain's achievement of SLAs and performance goals for unscheduled & line maintenance, interior repair/restoration and cabin cleanliness & stocking. The performance and execution of all aspects of aircraft management within the Service Hub, including safety, and performance goals at the Service Hub is the responsibility of the Site Manager. The Site Manager will oversee unscheduled & line maintenance. This will be accomplished through management of staff & suppliers at the Service Hub. When performing airworthiness/maintenance related functions, the Site Manager is under the supervision and control of the NJA Director of Maintenance.
  • Manages Service Hub Vendors and provides leadership that models the 20/20 Flight Plan and helps develop staff and vendors for improved performance within their role. Maintaining a local presence and accessibility for team members on all shifts is important to the success of this role.
  • Monitors and analyzes performance metrics and other data daily to ensure business goals and supplier SLAs are being met; in areas of underperformance, adjusts plan, communicates changes and follows through with all levels in the organization. Uses innovation to deliver improvements in safety, service and financial targets as defined in NetJets' 20/20 Flight Plan or then current goals and objectives of the organization. Ensures significant business relationships with our suppliers are being maintained at the local level, working in conjunction with other NetJets' functions (e.g. Procurement). Focuses on delivering improvements among all suppliers in the areas of safety, quality, cost, and on-time performance.
  • Ensures the Operation is kept informed and partners with the Maintenance Control Center, Line Planning Group, Quality Control, Quality Assurance, Maintenance Training as well as Operations Scheduling.
  • Other duties as assigned

  • Note: It is not possible to list all required job duties on this form. There may be other important duties assigned, depending on the position. For a full list of essential job functions, please refer to the essential functions worksheet for that position.
Education
Bachelor's in Aviation Management or Supply Chain and LogisticsCertifications and Licenses
FAA Airframe & Powerplant (A&P)Years of Experience
10+ years of experienceCore Competencies
AdaptabilityCollaborationStrives for Positive ResultsService-OrientedCuriosityKnowledge, Skills, Abilities and Other (KSAOs)
  • Focused on aircraft safety, quality and reliability; well versed in the regulatory requirements associated with operating a large fleet of aircraft (preferably in a Part 135 operation)
  • In-depth understanding of business aviation and aircraft maintenance supply chains with recent field maintenance experience supporting business jet aircraft
  • Adept at building strong, professional relationships to meet goals & objectives
  • Adept at developing a climate that fosters teamwork, personal growth and open communication
  • Critical thinker with demonstrated ability to develop & execute strategies that achieve company goals & supplier SLAs
  • Business acumen with understanding of performance metrics and executing plans to improve those metrics in coordination with the Regional Director
  • Maintains quality service by establishing and enforcing organization standards
  • Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies and local airport committees
  • Develops and utilizes positive relationships with FBO's, vendors, airport operations and aviation neighbors to execute the mission and enhance the NetJets Brand
  • Strengthens the NetJets Brand by collaborating with maintenance providers both in and out of our network, customers, regulatory officials and employees; enforcing ethical business practices
  • Understands that a "Mission Ready" aircraft is one that is properly stocked, cleaned/detailed, on its launch spot with all maintenance complete and MEL/deferrals cleared for a seamless Owner and flight crew experience each morning
  • Has an entrepreneurial spirit to develop their Service Hub as if they were the proprietor
  • Ability to travel on an "as necessary" basis to assist other Regional Service Hub Sites occasionally, attend training events and visiting other local airport and providers
  • NetJets operates 24/7/365 and all employees are expected to work the shift necessary to accomplish our mission


Nearest Major Market: Dallas

Nearest Secondary Market: Fort Worth



  • Dallas, Texas, United States American Airlines Full time

    On this page you can apply for Job vacancy: Manager, Aircraft Line Maintenance Hub


  • Dallas, Texas, United States Cognizant Technology Solutions Full time

    About Us:Cognizant (Nasdaq: CTSH) engineers modern businesses. We help our clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, we're improving everyday life. See how at The role is encouraged to drive technology discussions and analyze the current landscape for gaps in...


  • Dallas, Texas, United States Philips Full time

    Job TitleArea Service Manager (South Zone)Job DescriptionAs an Area Service Manager you will have direct responsibility for leading, managing, and coaching a team of Biomedical Engineers and Site Leads supporting large comprehensive and geographically dispersed multi-vendor sites at hospitals in the South to include parts of Alabama, Arkansas, Louisianna,...


  • Dallas, Texas, United States Navan Full time

    The Travel Service Manager oversees a team of Travel and Lead Travel consultants and has overall accountability for the success of their teams performance. They have overall responsibility for supporting the goals of Navan whilst retaining a best in-class degree of service focus and a culture of inclusion, trust and team spirit. Travel Service Managers lead,...


  • Dallas, Texas, United States Crypto Full time

    We seek a dedicated and experienced Legal Operational Manager to join our dynamic legal team in the greater Dallas area. This pivotal role focuses on enhancing the efficiency of our legal operations through meticulous administration and management of legal files, schedules, and communications. The ideal candidate will thrive in a fast-paced environment,...


  • Dallas, Texas, United States Church World Service, Inc. Full time

    About CWSImagine waking up every morning with the chance to change someone's life. Imagine knowing your efforts will benefit both your career and our neighbors around the world. At CWS, our team knows they are making a difference every day. Whether you're in our U.S.-based offices supporting refugees, asylees or unaccompanied children ... implementing...


  • Dallas, Texas, United States Pavlov Media Inc Full time

    $ $30.00 per hour Directional Boring Operator - Range based on experience and CDL credentials.This position would be based out of Corinth TX.Pavlov Media builds fiber optic telecommunications networks providing multi-Gigabit Internet speeds to homes and businesses through its subsidiary company CCG. There are several open positions and opportunities to...

  • Forklift Operator

    4 weeks ago


    Dallas, Texas, United States Niagara Bottling Full time

    At Niagara, we're looking for Team Members who want to be part of achieving our mission to provide our customers the highest quality most affordable bottled water.Consider applying here, if you want to: Work in an entrepreneurial and dynamic environment with a chance to make an impact. Develop lasting relationships with great people. Have the opportunity to...

  • Forklift Operator

    2 weeks ago


    Dallas, Texas, United States Niagara Bottling Full time

    At Niagara, we're looking for Team Members who want to be part of achieving our mission to provide our customers the highest quality most affordable bottled water.Consider applying here, if you want to: Work in an entrepreneurial and dynamic environment with a chance to make an impact. Develop lasting relationships with great people. Have the opportunity to...


  • Dallas, Texas, United States Creatunity LLC Full time

    Creatunity LLC is seeking an experienced Operations Manager to join our dynamic team. As the Operations Manager, you will be responsible for overseeing the day-to-day operations of our company, ensuring efficiency and effectiveness in all areas. You will work closely with the management team to develop and implement operational strategies, processes, and...

  • Forklift Operator

    2 weeks ago


    Dallas, Texas, United States Niagara Bottling Full time

    At Niagara, we're looking for Team Members who want to be part of achieving our mission to provide our customers the highest quality most affordable bottled water.Consider applying here, if you want to: Work in an entrepreneurial and dynamic environment with a chance to make an impact. Develop lasting relationships with great people. Have the opportunity to...

  • General Manager FL

    5 days ago


    Dallas, Texas, United States Kuehne Nagel Full time

    We have a distinguished career opportunity for a General Manager in Dallas, Texas If you are a strategic leader with proven operational, financial, and customer excellence success, consider joining Kuehne+Nagel. Your Role You will have oversight of the facility and ensure the full and efficient operation of the site. Your key responsibilities will include...


  • Dallas, Texas, United States Computacenter AG & Co. oHG Full time

    About the role As a Customer Engineer, you will provide a range of hardware, software, and network technical support, that include troubleshooting, staging and configuration, and resolving tickets for internal and external customers. What you'll be doing Performing a range of technical work activities either remotely or at customer site to meet business and...

  • Manager

    2 days ago


    Dallas, Texas, United States Starbucks Full time

    With a career at HMSHost, you really benefit We offer: Health, dental and vision insurance Generous paid time off (vacation, flex or sick) Holiday pay Meal and Transportation Benefits 401(k) retirement plan with company match Company paid life insurance Tuition reimbursement Employee assistance program Training and exciting career growth opportunities...

  • Marketing Manager

    5 days ago


    Dallas, Texas, United States Hilton Anatole Full time

    The Hilton Anatole is looking for a Temporary Marketing Manager to join their team on a project temporary basis. This person will assist the marketing team with design of both print and digital with the implementation of graphics on property. We are looking for someone with 3 years marketing experience, experience with design (Print & Digital), and adobe...

  • AWS Engineer

    1 week ago


    Dallas, Texas, United States G-Research Full time

    Do you want to tackle the biggest questions in finance with near infinite compute power at your fingertips?G-Research is a leading quantitative research and technology firm, with offices in London and Dallas.We are proud to employ some of the best people in their field and to nurture their talent in a dynamic, flexible and highly stimulating culture where...

  • Production Operator

    1 month ago


    Dallas, Texas, United States Niagara Bottling Full time

    At Niagara, we're looking for Team Members who want to be part of achieving our mission to provide our customers the highest quality most affordable bottled water.Consider applying here, if you want to: Work in an entrepreneurial and dynamic environment with a chance to make an impact. Develop lasting relationships with great people. Have the opportunity to...

  • Production Operator

    4 weeks ago


    Dallas, Texas, United States Niagara Bottling Full time

    At Niagara, we're looking for Team Members who want to be part of achieving our mission to provide our customers the highest quality most affordable bottled water.Consider applying here, if you want to: Work in an entrepreneurial and dynamic environment with a chance to make an impact. Develop lasting relationships with great people. Have the opportunity to...


  • Dallas, Texas, United States GardaWorld Security Services Full time

    Job Summary JOB SNAPSHOTJob Title: Employee Engagement ManagerLocation: Dallas, RXSalary: $52,000 / yearBenefits: Health, Vision, Dental, & 401(k) Valid Driver License & Clean Driving Record RequiredPosition SummaryAt GardaWorld Security Services providing a standard beyond the standard in our hiring process ensures that every candidate scheduled for an...

  • General Manager

    2 days ago


    Dallas, Texas, United States Plum Market Full time

    With a career at HMSHost, you really benefit We offer: Health, dental and vision insurance Generous paid time off (vacation, flex or sick) Holiday pay Meal and Transportation Benefits 401(k) retirement plan with company match Company paid life insurance Tuition reimbursement Employee assistance program Training and exciting career growth opportunities...