Staff Embedded Software Engineer

4 weeks ago


Sunnyvale, California, United States Intuitive Surgical Full time
Job Description

Primary Function of Position:

Responsible for supporting the software teams at the heart of Intuitive's new robotics platform. The ideal candidate will possess a strong passion for system reliability, coupled with high energy, a sense of ownership, and proven skills in collaborating with cross-functional teams. Key responsibilities include troubleshooting issues detected in system logs, developing tools to support troubleshooting efforts, and programming C++ systems software on the high-performance embedded processors in the dV5 surgical robotic system. This role is pivotal in driving ongoing efforts to enhance product reliability.

Roles and Responsibilities:

  • Drive improvements in system/software reliability metrics, e.g. Mean-Time Between Interrupt (MTBI)
  • Work closely with engineering leads to understand the system/software architecture and implementation, to perform root-cause analysis, design and implement software fixes and verify the software changes (end-to-end, from design, to confirmation through metrics)
  • Manage system/software reliability metrics, analyze field issue reports, and perform data mining on error logs to inform sustaining and test engineering efforts
  • Coordinate with Test Automation & Tools to generate, collect, and analyze system/software reliability metrics from our fleet of internal development systems
  • Work with various teams ranging from Electrical, Mechanical, Software, System Test, Manufacturing and New Product Introduction to maintain high availability/uptime across our fleet of internal development systems, to enable our engineering teams
  • Review error codes and error descriptions to ensure the accuracy and understandability of the contents


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