Geek Squad Agent

Job Title

Geek Squad Agent (Retail Store)

Job Category

Services Group

Store Number or Department

001432 Compton CA Store

Job Description

As a Geek Squad Agent, you'll be the first point of contact for people seeking technology support, knowledge and solutions.

We'll provide the training and resources you need to ask the right questions, listen carefully, take detailed notes and partner with other agents as needed to help customers who visit our stores.

Working together, we'll create a supportive, positive environment for anyone who is facing tech challenges or wants to get more out of their devices.

What you'll do

• Provide positive, timely service to customers during the checkin and checkout process
• Understand technology issues by asking questions, listening, asking followup questions, taking detailed notes and providing accurate time estimates for next steps
• Help set up and repair technology devices for customers
• Monitor service queues and provide accurate status updates to customers
• Clearly communicate and partner with fellow agents

Basic Qualifications

• Experience using and learning about consumer electronics
• Ability to work successfully as part of a team
• Ability to prioritize and multitask in a fastpaced environment
• Ability to work a flexible schedule, including holidays, nights and weekends

Why you'll love it here

We're committed to helping our people thrive at work and at home.

We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.

Our benefits include:

• Competitive pay
• Generous employee discount
• Financial savings and retirement resources
• Support for your physical and mental wellbeing

About us

As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology.

We bring that to life every day by humanizing and personalizing tech solutions for every stage of life — in our stores, online and in customers' homes.

Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities.

Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future.

Tomorrow works here.
TM

Best Buy is an equal opportunity employer.

Application deadline:
Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.

Req #

956288BR

Address Line 1

230 Towne Center Dr

City

Compton

State

California

Zip

Job Level

Individual Contributor

Employment Category

Part time

Brand

Geek Squad

Search Categories

Geek Squad, Retail

Minimum Pay ($)

15.00

Maximum Pay ($)

18.22

Benefits

Best Buy offers a range of benefits to support your overall well-being, as outlined in the [Benefits Guide]). Eligibility may vary.

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