Receptionist (RECEP011481)

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The Receptionist is the first point of contact for customers and other
visitors to the bank. This position is responsible for assisting
visitors when possible and routing them to others when appropriate. The
Receptionist answers incoming calls and provides additional
administrative support for the office.

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Greet individual and direct them to the proper department or
employee. May answer general questions relating to financial
institutions services or arrange appointments as necessary. This duty is
performed daily, about 50% of the time.

2. Answer telephones, direct phone calls to appropriate person, or take
messages. This duty is performed daily, about 15% of the time.

3. Perform administrative duties, such as typing, filing, or routine
clerical work, and mail handling. This duty is performed daily, about
15% of the time.

4. Receive shipments and packages and directs them to the proper
department or employee. Coordinate outbound shipments. This duty is
performed daily, about 10% of the time.

5. Ensures reception area is neat and orderly. This duty is performed
daily, about 5% of the time.

6. Maintain confidentiality. This duty is performed daily.

7. Maintain a professional demeanor at all times. This duty is
performed daily.

8. Regular and good attendance to work required. This duty is performed
daily.

9. The ability to work in a constant state of alertness and in a safe
manner.

10. Complete required BSA/AML training and other compliance training as
assigned. This duty is performed as needed.

11. Perform any other related duties as required or assigned.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform
each essential duty mentioned satisfactorily. The requirements listed
below are representative of the knowledge, skill, and/or ability
required.

EDUCATION AND EXPERIENCE

Mental alertness and adaptability to office and field area work
routines. Equivalent to four years high school or GED, with particular
emphasis during high school in office skills, shop skills, or others,
plus 7 to 11 months related experience and/or training, or equivalent
combination of education and experience.

COMMUNICATION SKILLS

Ability to read and understand simple instructions, short
correspondence, notes, letters and memos; Ability to write simple
correspondence. Ability to effectively communicate information and
respond to questions in person-to-person and small group situations with
customers, clients, general public and other employees of the
organization.

MATHEMATICAL SKILLS

Ability to add, subtract, multiply and divide numbers. Ability to
perform these mathematical skills using money and other forms of
measurement.

CRITICAL THINKING SKILLS

Ability to use common sense understanding in order to carry out simple
multi-step instructions. Ability to deal with standardized situations
with limited variables.

REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS

Not indicated.

PREFERRED CERTIFICATES, LICENSES, REGISTRATIONS

Not indicated.

SOFTWARE SKILLS REQUIRED

Intermediate: Alphanumeric Data Entry

Basic: 10-Key, Word Processing/Typing

WORKING CONDITIONS

Normal working conditions as found within an office setting, wherein
there is controlled temperature and a low noise level, plus a minimum of
distractions.