Field Applications Engineer

Found in: beBee jobs US - 2 weeks ago

Chaska, Minnesota, United States Entegris Full time


At Entegris we are committed to providing equal opportunity to all employees and applicants. Our policy is to recruit, hire, train, and reward employees for their individual abilities, achievements and experience without regard to race, color, religion, sexual orientation, age, national origin, disability, marital or military status.

Chaska, MN

Full time

Posted Today

REQ-5502

Job Title:

Field Applications Engineer

Job Description:

Here at Entegris, we use advanced science to enable technologies that transform the world, and we are seeking employees who have the drive to continue that mission.

The Role:

The Field Applications Engineer supports the promotion and application of existing products into a dynamic and growing industry. Key to this support is a thorough understanding of our products, the industries we serve, and our customers. That understanding is used to drive direct communication between the customer, sales, engineering, manufacturing, and other internal departments. As the customer liaison, you will also investigate new applications for exiting product, as well as drive new product solutions to help solve our customers' problems. The Chaska area is preferred, but we are flexible to candidate location.

What You'll Do:

* Provides field technical support for application related problems for Entegris products.

o May include product specific training such as repair or welding.

* Generates and/or presents various technical documentation (evaluation reports, analysis, industry studies, Entegris generated data) related to a product or application for a sales or strategic opportunity.

* Provide guidance to the sales force and customers for the "best" product for a given application.

* Supports the Account Management team in the execution of BU product strategy in the field for targeted territories and markets to capture new or maintain existing business.

* Under guidance of Applications Engineering Management and the BU, responsible for product positioning by doing internal and external technical presentations and training

* Participates in regular meetings with the customer, the internal teams (AM, FAE, Sales, BU) to share customer/Entegris feedback, measure progress, drive a solution and/or enhance communication for product evaluations and application issues.

* Maintains a high level of application understanding (including competition, application development and products) to give recommendations on current product issues, future product trends and application demands.

* Technical lead for product installation, evaluation, or qualification projects at customer locations in support of sales opportunities with a particular focus on:

o Prototypes or derivatives products in known or new applications

o Mature products in new applications, critical projects or at new customers

* Develops a high level of technical reputation, intimacy and confidence with both customers and other Entegris employees.

* Collaborates with AM/PM/Marcom to create technical literature, white papers, manuals, datasheets and other related product/application related information.

* Escalation/Problem solving support for Field Service team.

What We Seek:

* Bachelor's degree in a technical discipline such as, but not limited to, Mechanical, Manufacturing, Electrical, Chemical or Materials Engineering or an equivalent combination of training and experience; or a demonstrated capability to perform the duties of the job.

* Minimum of 3 years' experience in a multidisciplinary company customer facing role is an advantage.

* Basic mechanical drafting experiences in layout capability. CAD (Solid Works) capability is a plus.

* Knowledge of fluid handling, fluid handling sensing technology (pressure/flow), chemical packaging products, small fluid systems, or chemical processing and related experience.

* Capable traveling with an independent work capability.

* Collaborative, team oriented, strong ability to work well with others, and have a customer service mentality with both internal and external stakeholders.

* Ability to solve and communicate both verbally and written, complex problems, where judgment is required in resolving problems and making recommendations.

* Working knowledge of the capabilities and limitations of common manufacturing technologies and parts fabrication techniques.

* Flexibility to adapt to work environment, work force, and customers' needs.

* Very good proficiency using standard suite of Microsoft Office products.

* Strong knowledge of semiconductor manufacturing and relates process.

* English skills - able to communicate effectively through conversation, oral presentations, and written reports.

* Strong problem-solving skills, creativity, and curiosity.

* Positive and consultative demeanor with strong work ethic and the ability to interact with technical and non-technical resources

* Knowledge and experience in safe working practices for both laboratory and wafer manufacturing environments.

* Physical ability as required by the position (if working in a position other than an office worker)

What We Offer:

At Entegris, we invest in providing opportunity to our employees and promote from within. The new hire in this role will have the potential to grow and create relationships across the organization and be recognized for demonstrated success and adherence to company PACE values.

Our total rewards package goes above and beyond just a paycheck. Whether you're looking to build your career, improve your health, or protect your wealth, we offer generous benefits to help you achieve your goals.

  • Generous 401(K) plan with an impressive employer match
  • Excellent health, dental and vision insurance packages to fit your needs
  • Flexible work schedule and 11 paid holidays a year
  • Paid time off (PTO) policy that empowers you to take the time you need to recharge
  • Education assistance to support your learning journey
  • Values-driven culture with colleagues that rally around People, Accountability, Creativity and Excellence.

At Entegris we are committed to providing equal opportunity to all employees and applicants. Our policy is to recruit, hire, train, and reward employees for their individual abilities, achievements and experience without regard to race, color, religion, sexual orientation, age, national origin, disability, marital or military status.

Entegris strongly encourages all of its employees to be vaccinated against COVID-19. At Entegris, COVID-19 vaccination is preferred but not required at this time.

At Entegris, we want you to be part of our culture, which values your unique talents, skills, and experiences. We believe what we do is as important as how we do it.

People at our company bring their true selves to work, and are appreciated not only for what they do, but for who they are. This plus the technical complexity of our products and solutions means you can be sure your work is both challenging and changing the world for the better.

Please see job description

PI

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