IT Manager

1 month ago

Miami, United States Segrera Associates Full time

Overview

IT manager for a start-up environment to run and support variety of IT needs. This is a very hands-on role. We are looking for the following soft skills:

  • Highly energetic with the ability to motivate others and create a team environment where everyone wants to do their best and deliver results.
  • Self-starter with exceptional time management skills.
  • Possesses a strong work ethic; does whatever it takes to get the job done.
  • Possesses a positive, professional, and proactive approach to problem-solving.
  • Professional discretion and good judgment.
  • Innovative, resourceful, and conscientious of the organization’s assets.
  • Excellent verbal and written communication skills.
  • Demonstrated ability to build trust and strong cross-functional relationships across an organization to achieve common goals.
  • Sound business judgment and a skilled collaborator.
  • Complete integrity with an uncompromised reputation.
  • Responsive and agile; ability to work proactively and take initiative to support the changing needs of the team.
  • Ability to prioritize multiple tasks and handle last-minute changes and user requests.



Responsibilities

  • Maintain processes to secure the integrity of all technology-related resources of the organization.
  • Responsible for the configuration, support, audit, and improvement of the organization’s technology assets.
  • Configure, deploy and maintain all network-related equipment.
  • Configure, deploy and maintain all software and computer systems of the organization.
  • Create and maintain network documentation.
  • Provide end-user support and outstanding customer service.
  • Respond to and efficiently resolve outages and interruptions.
  • Audit the use of existing productivity software systems. Where needed, research and implement new productivity software systems, terminate obsolete or unused systems, and ensure uniform use across the organization.
  • Maintain inventory of software licenses and ensure compliance.
  • Train staff and users to use systems and applications as needed.
  • Ability to travel 30%, sometimes in large blocks of time = 1 week+ (first year may require more travel)
  • Ability to work across time zones to support other locations.


Required Experience


  • 8+ years of experience working in an IT environment.
  • 5+ years’ experience in System Administration
  • Advanced proficiency with Microsoft Office O365/2016, Microsoft Windows 7 and 10, Ruckus, Cisco, Ubiquiti, Apple OSX, and Windows Active Directory.
  • Proficiency with MacOS, and iOS installations and support.
  • Effective communication, critical thinking, and organizational skills with exceptional attention to detail.
  • Experience with web development technologies. (This is not a web development position).
  • Experience installing and managing audio-visual systems, teleconferencing, CCTV and video surveillance.
  • Proven analytical skills and ability to make clear recommendations and decisions.
  • Proven ability to anticipate and troubleshoot hardware, software, and network-related problems.
  • Able to work independently within a team environment.
  • Able to drive work efficiently to meet deadlines.


Competitive compensation package based on experience.

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