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IT Systems Engineer

2 months ago

San Francisco, United States Farella Braun + Martel LLP Full time

The Opportunity: Systems Engineer


This is a rare opportunity to join an excellent team, at a mid-size San

Francisco law firm that is highly renowned for their firm culture and focus on

work/life balance. The IT department is pushing the firm into the future and

actively working to modernize our security infrastructure. We are continually

looking to leverage the latest and best technological solutions.


The IT Systems Engineer will help architect, administer and troubleshoot all IT

systems along with their colleagues. The IT Systems Engineer will be

expected to provide input on critical business decisions going forward. The IT

Systems Engineer primary role is to administer Microsoft Active Directory and

Windows environment across the enterprise. This includes traditional on premises

support for Active Directory (user and group management, Group

Policy, DNS), Azure cloud infrastructure maintenance and build-out

(networking, virtual machine management, backups, blob and file storage,

Azure Active Directory and SSO/SAML), using Intune for application

deployment and MDM, and Windows 10/11/Server administration and

troubleshooting. The IT Systems Engineer is expected to keep the firm

technologically competitive, by making improvements to current systems or

implementing new solutions with a focus on automation and improving

business workflows and reducing business downtime and costs where

possible. IT Systems Engineer will be expected to regularly take help desk

tickets and also provide escalation support to other team members as

needed.


We’re seeking someone who is well experienced with Microsoft’s various

enterprise solutions, but most critically we want someone who enjoys working

with others, is excited about using and implementing the latest technology,

and who can keep up with the ever-evolving technology landscape. This is an

opportunity to grow and expand your role, while working at a place that

recognizes the benefit of investing in both technology and their workers.

This position is a hybrid position based in San Francisco, CA. Two to three

days on-site each week are required.


The Day-to-Day:

  • Administers Microsoft Active Directory and Azure Active Directory.Deploys and manages business critical resources in Azure cloud infrastructure.
  • Configures and deploys software packages and updates via SCCM and Intune.
  • Administers Windows server.
  • Administers Windows 10/11 systems.
  • Builds policies and scripts to support company-owned devices
  • Participates in general IT operations and user support
  • Manages physical and virtual server environment, including configuration, maintenance, upgrades, troubleshooting, and decommissioning of old hardware.
  • Assists in managing on-premises VMware environment, including host and VM administration and monitoring.
  • Assists in managing backup solutions.
  • Monitors alerts from MS Defender during and outside of business hours, and responds as needed.
  • Manages and refines documentation, including auditing existing documentation, documenting missing systems/procedures/policies, improving documentation flow using existing and new systems.
  • Provides help desk escalation support, including advanced troubleshooting, finding and deploying solutions to difficult or recurring hardware and software problems. Provides backup and overflow support for help desk as needed.


Requirements:

Experience:

At least five years’ experience in supporting technology; prior law firm

experience preferred.


Education:

High school diploma or GED required; some college or business school

desirable.


Knowledge, Skills and Abilities:

  • Expert level of familiarity with Windows OS.
  • Familiarity with Azure:
  • Resource and virtual machine administration
  • IAM (Identity Access Management)
  • SSO/SAML
  • Conditional Access Policies
  • Experience migrating assets on premises to Azure
  • Ability to become familiar with Azure Backup/SRM and Veeam on the job.
  • Familarity With Hypervisors
  • Familiarity with Microsoft Endpoint Management (formerly Intune)
  • Attack surface reduction rules
  • Application deployment and configuration
  • Familiarity with Microsoft 365 Defender Security Platform (ATP)
  • administration
  • Familiarity with Office 365 administration
  • Familiarity with Exchange Online administration
  • Ability to read and write PowerShell.
  • Familiarity with Exchange Online administration
  • Familiarity with network administration:
  • Client VPN
  • Site to site VPN
  • Meraki Networking equipment or enterprise networking equipment
  • Site firewall management
  • Experience with Disaster Recovery architecture.
  • Excellent communication skills, both written and verbal, employing correct grammar, spelling and punctuation.
  • Ability to work effectively within a team environment and to work proactively.
  • Strong time management skills and the ability to work under pressure in
  • a fast-paced environment; ability to coordinate multiple tasks
  • concurrently and meet deadlines.
  • Strong organizational skills, interpersonal skills, and attention to detail.
  • Ability to work cooperatively with various teams and departments
  • Ability to adapt to changing situations and environment, and a motivation to learn new systems and platforms


Please apply by sending your resume and cover letter to careers@fbm.com.


Farella supports all the members of our Farella family in achieving both

personal satisfaction and professional accomplishment. Farella provides

competitive salary and excellent benefits including comprehensive, medical,

dental, vision, generous PTO, educational reimbursement and charitable

contribution matching. The annual base compensation range for this California

position is between $120,000 and $145,000. Placement within the salary

range depends upon a number of factors including years of experience and

professional skills required for this role. Additional compensation may include

a discretionary bonus, health and welfare benefits, PTO, leave, paid holidays

and retirement plan benefits.