Team Support Coordinator

Job Title: Team Support CoordinatorReports to: Business Operations ManagerEducation: Bachelor’s degree in business administration, operations, nonprofit management, or related field.Salary: $48,000 - $52,000 Position: Full-time, Non-ExemptSchedule: Full-time, occasional evenings & weekends may be required  Location: Honolulu officeAbout HomeAid Hawaii: We are a fast-growing nonprofit developer focused exclusively on building housing solutions for homelessness or at risk of homelessness. Our approach to affordable housing is to reduce the cost of construction through philanthropy, regulatory tools, pro bono labor, and discounted services, materials, and supplies. This approach allows HomeAid Hawaii the opportunity to pass on deep discounts to Hawaii’s most vulnerable people in a housing crisis. Currently, we are the lead developer for the State of Hawaii’s Kauhale Initiative and Maui Wildfire Housing response. Our approach to development is rooted in balancing construction with community relations through outreach and community engagement. Our mission is to help people experiencing homelessness, or who are at risk, build new lives through construction, community engagement, and education. Job Description:The Team Support Coordinator provides essential administrative and operational support to ensure the smooth daily functioning of HomeAid Hawaii’s internal operations. Working directly under the Business Operations Manager, this role also provides logistical and communications support to the executive team (C-suite), helping to coordinate meetings, prepare materials, and maintain internal systems.This role is ideal for someone who is highly organized, tech-savvy, and people-oriented, who thrives in a mission-driven and collaborative work environment. A four-year degree is not required—just the ability to stay on top of details, follow through, and support a fast-paced team.Duties & Responsibilities:Operations & Administration:Provide scheduling and administrative support to the Business Operations Manager and executive teamPrepare meeting agendas, materials, and notes for internal and leadership meetingsTrack action items and assist with project follow-ups across teams and departmentsMaintain organized filing systems and documentation for internal policies, templates, and processesCoordinate office logistics, supply management, and hybrid work arrangementsExecutive Team & C-Suite Support:Assist with calendaring, travel arrangements, and coordination of executive meetingsSupport preparation of internal reports, presentations, and board materialsHelp maintain executive documentation, including compliance timelines and organizational recordsProvide event and logistics support for board meetings, retreats, or executive engagementsTeam & Culture Support:Assist in planning and coordinating internal events, team-building activities, and staff meetingsHelp facilitate staff communications and recognition initiativesTrack participation in training and professional development programs, maintaining organized recordsTechnology & Systems Support:Provide basic troubleshooting and onboarding assistance for new users (email, file systems, etc.)Help manage access to platforms like Dropbox, SharePoint, and other collaboration toolsCoordinate with outsourced IT providers for escalated support needs, under direction of the Business Operations ManagerSpecial Projects & Other Duties:Contribute to internal reporting, document preparation, and project coordination as neededPerform other duties as assigned in support of organizational operationsMinimum Job Qualifications:High school diploma or equivalent; some college or relevant training preferred2–3 years of experience in administration, executive support, or operations coordinationStrong organizational skills with the ability to manage competing prioritiesExcellent written and verbal communication skillsProficiency in Microsoft Office and cloud-based collaboration toolsProfessional, proactive, and adaptable in a dynamic environmentPreferred Qualifications:Experience in nonprofit, housing, or mission-based organizationsFamiliarity with platforms like Dropbox, SharePoint, or SmartsheetInterest in social impact and supporting underserved communitiesPhysical Requirement: Ability to sit at a desk and use a computer for extended periods of time.Occasional standing, walking, bending, reaching, and lifting of light office items up to 25 lbs.Ability to operate general office equipment such as computer, printer, photocopier, scanner, phone system, postage meter, etc.Hand-eye coordination and manual dexterity to use office equipment and handle paperwork.Visual acuity to read printed and electronic documents and computer screens.Must be articulate. Must have professional listening and speaking communication capabilities both in person and electronically. Benefits: 100% Employer paid Medical, Dental, and Vision.Thirteen (13) paid annual State of Hawaii holidays.Sixteen (16) paid days per twelve (12) months upon hire for vacation and sick leave. 401k Retirement Plan with discretionary employer match of up to 4% following probationary period. Flex healthcare spending plan. Company cell phone.Hybrid work, with respect to needs of the team. Company paid professional development certifications.