System Engineer L3

2 weeks ago


Brooklyn, United States Bowman Williams Full time

System Engineer L3 (Managed Service Provider) Location: Brooklyn, NY (50% remote) Salary: $90K - $115K base + bonuses Industry: MSP / Cloud & Managed Services Work Breakdown:🏠 50% Remote🏢 40% In-Office (Oceanside HQ)🛠️ 10% On-Site in Brooklyn (mileage reimbursed)About the MSP:This niche MSP cornered the market in their vertical and is now expanding - they are looking for hands-on technical skills and leadership to help scale their service offerings. With a stronghold in providing IT Cloud, Security, Managed Services, they’re aggressively growing revenue and investing back into the business with multiple bonuses and leadership opportunities in the first 12 months.This MSP is extending job offers outlining multiple bonuses in the first year and outlines a path for promotions into a leadership role as they expand their footprint and build the team.This is a rare chance to join a high-growth, highly profitable MSP with a path to leadership while working in a well-resourced, client-focused environment.Role Overview:We’re seeking a Systems & Project Engineer (Level 3) who will own IT support and deployments. This is a 50/50 mix of projects and support, with the opportunity to move into a Service Manager / Team Lead role within 6–12 months. You will be the hands-on technical lead for this client, driving deployments, resolving escalations, and working with remote Tier 2/3 engineers to ensure a seamless IT operation across multiple sites.Responsibilities:Windows / Microsoft 365 environmentsLight networking: FortiGate firewalls/routers, VPNs, UniFi-style switches and APsPartner with remote Tier 2/3 engineers to coordinate tasks and ensure timely updatesBuild a relationship with the client; keep a pulse on their IT roadmap and identify areas to improve supportMaintain clear documentation and follow internal standardsAssist in operational scaling for new offices as the company expands in Southwest FloridaQualifications:MSP experience required.Microsoft 365, Windows Server, and cloud-based environmentsNetworking fundamentals, firewalls, VPNs, switches/APsHardware deployments (Dell servers, desktops, laptops)Level 2–3 technical skillset with project and support experienceCompensation & Benefits:Base Salary: $90K - $115K + bonusesMedical & Dental (BCBS)401(k) match: 100% on first 3%, 50% on 3–5%Generous PTO, 9 holidays, sick daysCompany cell phone and client-connect appPerks: Fast-track to Service Manager / Team Lead with company investing in your growthWhy Join:Work for a dominant, high-growth MSP in a niche vertical with market leadershipHands-on role with 50/50 split of projects and supportLeadership path within 6–12 monthsCompetitive pay, bonuses, and strong benefits package


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