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Service Manager
4 weeks ago
As Texas's largest RV Chain, we provide excellent customer service and offer customers top RV brands for less FTRV has a quality assurance facility where every RV we sell is put through a 100+ point inspection to assure that every RV meets our quality standards.
Here at Fun Town RV, we look for candidates that have honesty, accountability, positivity, passion to do a great job and who strive to exceed expectations If you have these qualities and are looking for a dynamic and growing company that provides career growth with great earning potential, then we urge you to apply with us
Essential Duties and Responsibilities:
- Quality Assurance - Review estimates and actual repair time
- Manage the Service Department to achieve superior results in customer service and financial performance
- Hire, train, motivate and monitor the performance of the Service Department staff
- Oversee department personnel and ensure that they follow assigned work schedules and adhere to company policies and procedures
- Enforce safety requirements and federal, state and local regulations that may affect operations
- Forecast goals and objectives for the Service Department
- Managing department staff including Administration, Foreman, Service Writers, and Technicians
- Implement training and on-going training and support of department personnel
- Maintain awareness of current and projected market conditions
- Develop and implement appropriate strategies and programs as necessary to attain the dealerships objectives
- Perform other duties as assigned by senior management
Qualified candidate will have the following:
- Prior RV or Automotive experience as a Service Manager
- Ability to think beyond industry norms and find ways to increase margins
- Reliable and strong work ethic
- Professional appearance is a must
- Strong communication skills, verbal and written, with the ability to listen and provide solutions to customer issues
- Must possess strong conflict resolution skills
- Willing to work weekends as needed
- Basic computer skills
- Valid driver's license with good driving record
We offer a competitive salary and an excellent benefit package including:
- Major Medical-Dental-Vision
- Life Insurance
- Paid Vacation
- Paid Holidays
- 401K (profit sharing)
- Christmas Savings Plan
- Employee Discounts in Company Store
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