Ping SSO Engineer

Ping SSO Engineer

12-18 month contract

Jacksonville, FL or Addison, TX (preferred) – Open to Charlotte, NC or Atlanta, GA, or Chicago, IL

Requirements:

• 5+ years of experience managing and supporting Authentication Services systems, with expertise in PingFederate, PingAccess, and PingDirectory.
• Bachelors degree in Computer Science, Information Technology, or a related field, or commensurate enterprise level experience.
• Hands-on experience (at least 5 years) integrating applications using industry standards such as SAML/OIDC/OAuth/FIDO2.
• Excellent problem-solving abilities and analytical thinking.
• Proven ability to execute projects independently and collaborate effectively with relevant stakeholders to achieve project/task completion.
• Expertise in Policy creation and implementation, with policy fragment experience a strong plus.
• Excellent communication skills, both verbal and written.

Description:

We are seeking a skilled and experienced Identity and Access Management (IAM) professional to fill the role of IAM (SSO) Engineer. As an IAM Engineer, you will play a critical role in designing, implementing, and maintaining our secure authentication and authorization services for our organization. The ideal candidate should possess a robust background in IAM with a minimum of 5 years of hands-on expertise in PingIdentity products, which will be instrumental in ensuring seamless and efficient access management across our systems.

This position is a hands-on operational position, including but not limited to the following activities.

Design and Architecture:

• Collaborate with cross-functional teams to provide input to architect level decisions, and implement authentication solutions using PingFederate, PingAccess, PingDirectory, and other relevant tools.
• Work with cross domain Identity and Authentication Services teams to collaborate on various IAM solutions.
• Collaborate with other members of the engineering team to design new features or improve existing ones. Identify process improvement opportunities for review and subsequent implementation.

Implementation and Integration:

• Perform SME level tasks and consultations with SSO Integration and SSO Engineering teams on the implementation of Authentication solutions, including configuration, customization, and integration with various applications and services.
• SME level experience with SAML, OIDC, OAuth, MFA, and FIDO2.
• Provide guidance and senior level support on policy creation, modification, usage, and policy fragments.
• Plan and lead major technology assignments.

Security and Compliance:

• Ensure our Authentication Services comply with industry standards and best practices, such as SAML, OAuth, FIDO2, and OIDC.
• Participate in and provide expertise and guidance when asked to participate in security assessments, vulnerability scans, and risk assessments related to Authentication Services components.

Troubleshooting and Support:

• Investigate and resolve Authentication Services related issues, including authentication failures, token management, and user provisioning.
• Provide support for MFA and FIDO2 integrations with Authentication Services powered by PingIdentity products.
• Provide advanced troubleshooting support for Authentication Services that leverage OAuth, OIDC, MFA, and FIDO2 to identify root cause and implement bug fixes when needed.
• Provide senior level support to internal teams and end-users.

Documentation and Training:

• Create detailed technical documentation for Authentication Services configurations, workflows, and troubleshooting guides.
• Leverage industry standards for documentation using Jira, Horizon, or Confluence to ensure the team has artifacts and procedures for various day to day and complex implementations.