Retail Operations

3 weeks ago


Palo Alto, United States David Yurman Full time

Overview

David Yurman is a celebrated American jewelry company founded in New York by David Yurman, a sculptor, and his wife, Sybil, a painter and ceramicist. When the artists began collaborating, their goal was simply to make beautiful objects to wear. Today, with their son, Evan, they create timeless, yet contemporary Men's and Women's jewelry for all lifestyles through unconventional artistry, featuring their signature cable motif.


The David Yurman Palo Alto team is looking for an Operations Support associate to share the company's mission to clients, delivering a superior customer service experience. They will support the store staff by performing operational responsibilities, in order to achieve store goals. This is a bonus eligible role.


The David Yurman Operations Support role will be accountable for the following key deliverables:


Responsibilities

  • Assist with daily inventory counts and the reconciliation.
  • Assist the store manager with stock control and delivery procedures in the store and ensure the proper procedures are taking place to reduce shrink level below target.
  • Assist with packaging of merchandise to deliver to clients.
  • Assist with the entry of repairs into KWI and the updates to the repair book and special order log.
  • Responsible for communicating any deficiencies in supplies and materials.
  • Answers and properly directs all incoming calls.
  • Ensure adherence at all times to Company retail operating and security procedures.
  • Complete all Company paperwork accurately, in line with company procedures, within appropriate deadlines.
  • Maintain consistent visual merchandising and housekeeping standards reflecting current visual guidelines and priorities at all times.
  • Create a welcoming luxury environment for our clients
  • Provide exceptional customer service by ensuring that the customer takes priority at all times
  • Identify and exceed all customer needs and expectations
  • Maximize all selling opportunities to achieve/ exceed store KPI targets, maintaining an awareness of performance against target at all times


Qualifications

  • Luxury retail experience preferred
  • Minimum 1 year in an operational role in a customer service environment
  • Computer skills: Proficient in Microsoft Excel and Outlook
  • detail-oriented, able to adapt and prioritize in a fast-paced environment
  • Flexibility to work in various roles based on business needs (i.e. on the sales floor, operations, etc.).
  • Flexibility to work non-traditional hours, including days, nights, weekends and holidays.


The expected base salary for this role is $20.00 - $23.00/hour.


  • Retail Operations

    2 weeks ago


    Palo Alto, United States David Yurman Full time

    Overview David Yurman is a celebrated American jewelry company founded in New York by David Yurman, a sculptor, and his wife, Sybil, a painter and ceramicist. When the artists began collaborating, their goal was simply to make beautiful objects to wear. Today, with their son, Evan, they create timeless, yet contemporary Men's and Women's jewelry for all...

  • Retail Operations

    3 weeks ago


    Palo Alto, United States David Yurman Full time

    OverviewDavid Yurman is a celebrated American jewelry company founded in New York by David Yurman, a sculptor, and his wife, Sybil, a painter and ceramicist. When the artists began collaborating, their goal was simply to make beautiful objects to wear. Today, with their son, Evan, they create timeless, yet contemporary Men's and Women's jewelry for all...


  • Palo Alto, United States Patagonia, Inc Full time

    Role: Retail Store Assistant Manager Team: Retail Scope: People Manager, M1 Reports to: Retail Store General Manager Compensation: $35.75 - $39.75 Location: Palo Alto, CA Store **BENEFITS**: Patagonia provides employees with a robust benefits package (unique to each role) that may include environmental internships, free health insurance, paid vacation,...


  • Palo Alto, United States Fjällräven Full time

    Job DescriptionJob DescriptionAre you a passionate retail team leader? Join our Fjällräven team in Palo Alto, CA!WHAT WE OFFERFjällräven benefits include:401(k) with employer matchFinancial wellness programPaid Time OffMedical, dental, vision, critical illness, and accident insurance (full-time staff)Product discounts and access to our outdoor...


  • Palo Alto, United States Fjällräven Full time

    Job DescriptionJob DescriptionAre you a passionate retail team leader? Join our Fjällräven team in Palo Alto, CA!WHAT WE OFFERFjällräven benefits include:401(k) with employer matchFinancial wellness programPaid Time OffProduct discounts and access to our outdoor eventsSustainability focusThe expected wage for this role is $19-22 per hour.ABOUT THE...


  • Palo Alto, California, United States Vuori, Inc Full time

    Job Description The role of a Retail Sales Associate at Vuori is to forge connections with customers while communicating Vuori’s brand values through insightful product knowledge and a happy optimistic outlook. Create an unforgettable customer experience Forge lasting relationships with customers.  Work with the sales team to ensure each customer...

  • Operations Support

    6 days ago


    Palo Alto, United States Max Mara Full time

    Responsible in supporting stylists and store by ensuring that all administrative, operational and client service initiatives are achieved and maintained to the Company?s standards. Responsible for mastering the store?s POS system while completing successful transactions. Responsible for all product inventory and merchandise protection. Accountable for...


  • Palo Alto, California, United States Richemont Full time

    At Cartier North America, we are proud to employ talent from many different backgrounds, experiences, and identities. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence. We continue to work towards creating a workforce that represents the diversity of our clients and our...


  • Palo Alto, United States Richemont Full time

    At Cartier North America, we are proud to employ talent from many different backgrounds, experiences, and identities. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence. We continue to work towards creating a workforce that represents the diversity of our clients and our...

  • Store Manager

    2 days ago


    Palo Alto, California, United States UNTUCKit Full time

    "Is your passion in retail?" We are looking for a Retail Store Manager to oversee the daily operations of our store in Stanford Shopping Center. The ideal candidate will have prior management experience and solid working knowledge in a retail store environment. "Do you have the gift of motivating those around you?" The successful leader will have experience...

  • Store Manager

    3 days ago


    Palo Alto, United States UNTUCKit Full time

    CORE VALUES- Be Kind, Own It, Work Together, Communicate, Mentor and HAVE FUN! _ RESPONSIBILITIES - Lead through the UNTUCKit CORE values - Champion of personal development through partnership with your direct supervisor - Create and ensure a cohesive work environment that inspires engagement - Confidently train, coach and develop team members using...


  • Palo Alto, California, United States GAP Full time

    About GapGap has always been about optimistic American style. Starting with our very first store on Ocean Avenue in San Francisco, opened almost 50 years ago by Doris and Don Fisher. The thread that's run through those five decades is the phenomenal people that make up our brand - our employees and our customers. People who are rooted in the legacy that...


  • Palo Alto, California, United States Gap Inc. Full time

    About GapGap has always been about optimistic American style. Starting with our very first store on Ocean Avenue in San Francisco, opened almost 50 years ago by Doris and Don Fisher. The thread that's run through those five decades is the phenomenal people that make up our brand – our employees and our customers. People who are rooted in the legacy that...


  • PALO ALTO, United States GAP Full time

    About Gap Gap has always been about optimistic American style. Starting with our very first store on Ocean Avenue in San Francisco, opened almost 50 years ago by Doris and Don Fisher. The thread that's run through those five decades is the phenomenal people that make up our brand - our employees and our customers. People who are rooted in the legacy that...


  • Palo Alto, United States Gap Inc. Full time

    About Gap Gap has always been about optimistic American style. Starting with our very first store on Ocean Avenue in San Francisco, opened almost 50 years ago by Doris and Don Fisher. The thread that’s run through those five decades is the phenomenal people that make up our brand – our employees and our customers. People who are rooted in the legacy...

  • Key Holder

    4 weeks ago


    Palo Alto, United States Everything But Water Full time

    Position Location: Stanford Shopping Center The Key Holder, in partnership with the Store Management team, will create a customer centric environment through extraordinary customer service. Partnering with all Associates to support the Company’s customer service model, brand standards and operations is expected. RESPONSIBILITIES- Works closely with Store...

  • Design Shop Advisor

    4 weeks ago


    Palo Alto, United States Serena & Lily Full time

    DESIGN SHOP ADVISOR, Part-TimePALO ALTO, CASerena & Lily, lifestyle and home furnishings brand, is seeking part-time Associates/Design Advisors for our newest storefront opening in Palo Alto, CA. Design Shop Advisors are responsible for creating a best-in-class client experience through a superior commitment to sales and service. This is a wonderful...

  • Design Shop Advisor

    4 weeks ago


    Palo Alto, United States Serena & Lily Full time

    DESIGN SHOP ADVISOR, Part-TimePALO ALTO, CASerena & Lily, lifestyle and home furnishings brand, is seeking part-time Associates/Design Advisors for our newest storefront opening in Palo Alto, CA. Design Shop Advisors are responsible for creating a best-in-class client experience through a superior commitment to sales and service. This is a wonderful...

  • Design Shop Advisor

    1 month ago


    Palo Alto, United States Serena & Lily Full time

    DESIGN SHOP ADVISOR, Part-TimePALO ALTO, CASerena & Lily, lifestyle and home furnishings brand, is seeking part-time Associates/Design Advisors for our newest storefront opening in Palo Alto, CA. Design Shop Advisors are responsible for creating a best-in-class client experience through a superior commitment to sales and service. This is a wonderful...


  • Palo Alto, United States Richemont Full time

    At Cartier North America, we are proud to employ talent from many different backgrounds, experiences, and identities. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence. We continue to work towards creating a workforce that represents the diversity of our clients and our...