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Utility Agile Business Analyst

2 months ago

Oakland, United States World Wide Technology Full time

This job is part of WWT’s Strategic Resourcing services. The candidate will support a WWT customer and be employed by one of WWT’s preferred partners.


Why WWT?


At World Wide Technology, we work together to make a new world happen. Our important work benefits our clients and partners as much as it does our people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All. We achieve this through our world-class culture, generous benefits, and by delivering cutting-edge technology solutions for our clients.


WWT was founded in 1990 in St. Louis, Missouri. We employ more than 10,000 people globally and closed nearly $20 billion in revenue in 2023. We have an inclusive culture and believe our core values are the key to company and employee success. WWT is proud to have been included on the FORTUNE "100 Best Places to Work For®" list 12 years in a row


Title: Agile Business Analyst

Location: Remote

Duration: 6 Months

Excel assessment will be given on initial pre screen.

An ideal candidate should be able to assimilate domain knowledge quickly and have extensive experience researching and analyzing business requirements and documenting them in the most effective way for the audience. They should also have experience working as part of an Agile team and be effective at influencing stakeholders to create the most value for customers.

Job Description / Qualifications:

Minimum:

  • Bachelor’s Degree in Computer Science or Engineering or a job-related discipline, or equivalent experience.
  • 4 years of closely related work experience, 3 of which are in business analysis.
  • 2 years of working experience in an Agile environment as a business analyst.

Desired:

  • Experience with Governance, Risk, and Compliance.
  • 5 years of direct business analysis experience.
  • Scaled Agile Framework (SAFe) Certificate.
  • CCBA-certification of Competency in Business Analysis.
  • IT Background (especially cybersecurity and infrastructure components).
  • Experience collaborating with Director and VP-level leadership.
  • Experience serving and meeting the needs of internal and/or external customers.
  • Direct participation in a diverse collection of high-complexity projects related to IT security.
  • Experience in Agile methodologies such as Scaled Agile Framework (SAFe), LEAN, Kanban, and Scrum.
  • Utilities background in energy sector.


Knowledge Skills and Abilities:

  • Demonstrated experience of and knowledge in a broad range of IT and cybersecurity areas (e.g., applications, infrastructure, processes).
  • Systems thinking approach to problem solving with strong visualization skills.
  • Practical experience collaborating with stakeholders and others to identify, clarify, and articulate product vision.
  • Ability to demonstrate techniques for effectively interviewing stakeholders, SMEs, and users to understand customer needs and utilize this information to create user stories and generate appropriate business analysis artifacts such as: process flow maps, use cases, value stream maps, etc.
  • Capability to have birds-eye view (i.e., 100k foot view) of a problem as well as be detail-oriented.
  • Must demonstrate excellent communication skills at all levels, written, verbal, visual, and interpersonal.
  • Ability to analyze requirements and proposed solutions independently with limited guidance.
  • Ability to lead medium to high complexity level requirements efforts and coaching or mentor less experienced business analysts.
  • Ability to work effectively with other groups to persuade, exchange ideas and foster cooperation.
  • Demonstrated seasoned experienced-based judgment in applying and adapting techniques with high credibility of the project team members.
  • Ability to conduct and document a gap analysis.
  • Demonstrated familiarity with the following areas: testing, project management, related Lines of Business, software development, NERC regulatory compliance, NIST framework, SOX compliance, operational/disaster recovery, operations, maintenance, etc.
  • Experience conducting and documenting functional decompositions of systems.


Job Responsibilities

  • Manage regular cadence for story definition, story writing, story review, and story prioritization to maintain a well-refined and prioritized backlog of sufficient length to support the team's velocity when required
  • Ensures that the team and Product Owner write stories at the appropriate level of detail and size to allow the team to deliver value frequently.
  • Clearly understands the needs related to the product by working closely with the Product Owner, SMEs, and other business partners, so they can clearly communicate the product vision and client's needs to the team.
  • Research and analyze requirements to ensure that the team has the appropriate information and context to conduct productive story writing sessions.
  • Reviews or creates process and flow maps to understand the business processes and system flows, in order to fully document the required business analysis deliverable.
  • Reduce complex problems to easily understood narratives and informational materials (drawings, infographics, presentations, etc.).
  • Work with the Product Owner and Delivery Lead to ensure that the roadmap is updated and reflects changes in business priority.
  • Evaluate and document alternatives that will provide the most effective valuable solutions to business problems.
  • Identify and document acceptance criteria, story dependencies to help facilitate backlog refinement and prioritization.
  • Provide timely and professional client-focused communications, anticipate client concerns and questions.
  • Provide consulting in information security technology alignment to the client to identify and satisfy the business needs.
  • Review designs and technical specification documents for alignment with business solution.
  • Understand the client’s current and future business environment, effectively anticipate, identify, and meet the business needs.