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Cloud Operations Engineer

3 months ago

Fort Worth, United States Prudent Technologies and Consulting, Inc. Full time

Overview:

The Operations Awareness Engineer will monitor, alert, and support our systems to ensure seamless operations. Ideal candidates will have 3-5 years of experience with Dynatrace, CloudWatch or similar tools, and a solid understanding of cloud architecture and DevOps principles.


Qualifications:

  • Bachelor's degree in Computer Science, Information Systems, or Engineering preferred.
  • Technical certifications or 5+ years in Event monitoring and alerting, DevOps, Infrastructure Support or IT Major Incident Management
  • Experience with monitoring tools (Dynatrace, CloudWatch, Zabbix, SCOM).
  • DevOps application performance tuning.
  • Strong writing skills for documentation.
  • Proficient in distributed systems/administration (Windows, Unix, Linux, VMWare, etc.).
  • Knowledge of ITIL best practices (certification is a plus).
  • Familiarity with SDLC lifecycle.
  • Experience in SLA/KPI-driven environments.
  • ServiceNow proficiency.
  • General scripting/programming skills (Python, Node.js, Ruby, Perl, Bash/sh).

Preferred Qualifications:

  • Cloud certifications (AWS, Azure, etc.).
  • Experience with infrastructure as code tools (Terraform, Ansible, etc.).
  • ITIL V3 or V4 certification.
  • Advanced technical skills in various operating systems and environments.
  • Proven ability to improve monitoring and alerting processes