Senior Program Manager

2 weeks ago

Arlington, United States KeenLogic Full time

Program Management Specialist III – Senior Level Expert


KeenLogic is seeking to hire a Senior Program Management Specialist to work with one of

our Department of Justice Customers. This is a full-time position offering health benefits, PTO, 401k, Life Insurance. This position is hybrid and located in Arlington, VA. Candidates must be local and willing to go onsite 3 days a week.


Required Qualifications:

  • Minimum of an Active Secret Clearance
  • Bachelor’s degree in Business Administration, Computer or Information Systems, Computer Science, or a related field or technical discipline is desired; proven experience may be considered an acceptable substitute
  • Must have 15+ years’ experience in Federal consulting, which should include business analysis, business requirements, and investment management
  • A Project Management Professional (PMP) and/or PMI Professional in Business Analysis (PMI-BPA) credential is highly desirable


Desired Experience:

  • Experience in applying in an operational environment the principles of the nine primary knowledge areas and the five process groups defined by the Project Management Body of Knowledge
  • Experience in Organizational Development analysis to support As-is and To-be models with recommendations to improve the organizations efficiencies and effectiveness in full utilization of resources and delivering quality products to the customer
  • Performing gap analysis and trend analysis
  • Determining operational objectives of business requirements
  • Evaluating existing or interfacing systems and provide analysis and recommendations on whether interfaces should be continued or be functionally subsumed
  • Identifying modifications and improvements to enhance efficiencies and performance of existing system features
  • Identifying core business needs and decompose and document in concepts of operation, briefings and project schedules
  • Documenting business rules and construct use cases and workflow diagrams as needed
  • Excellent written and verbal communication skills, including experience in writing materials relevant to organization, project and task goals and presenting material to senior
  • Government officials and proficiency in the use of Microsoft Office applications
  • Demonstrated experience in conducting business and technical analysis by facilitating working group sessions and engaging working group members in order to understand and document customer stakeholder functional and technical needs
  • Experienced in Project and Portfolio Management best practices, solutions, associated tools; business process analysis and re-engineering methodologies and processes
  • Demonstrated experience in automating workflows, data management, and reporting in using an Enterprise Service Management (ESM) tool, i.e. ServiceNow ITSM and ITBM modules
  • Thorough knowledge of organizational development methodologies
  • Experience facilitating work sessions, mentoring project managers or other staff, and conducting training sessions
  • Experience developing or revising procedures, templates and other related documentation as a result of research, interviews, and work sessions
  • Experience in articulating functional and technical needs to provide support with the liaison between functional stakeholders and the engineering/development teams
  • Demonstrated experience in assessing customer current business processes and functions and make recommendations for improved functional services


General Skills:

  • Key coordinator/team lead between multiple project teams. May work independently and supervise junior staff.
  • Excellent written and verbal communication skills, including experience in writing materials relevant to organization, project, and task goals and presenting material to senior Government officials
  • Experience facilitating work sessions, coaching/mentoring team members or other staff, and conducting training sessions
  • Providing meeting support (facilitate meetings, prepare agenda, prepare project briefings, present to the stakeholders, document and distribute meeting minutes, and track actions)
  • Exceptional organizational skills with the ability to coordinate multiple work streams, multi-task, and work well under tight deadlines
  • Strong interpersonal skills and proven experience in building partnerships with business and technical stakeholders as applicable
  • Flexibility is a must, as well as the ability to work in a collaborative team environment
  • Self-starter with the ability to perform and lead work independently
  • Participate in project planning and schedule development/maintenance activities
  • Having the ability to work through a backlog of client requirements
  • Providing Weekly and Monthly Status Reporting
  • Support other PMO tasks as assigned


Tools:

  • MS Office Suite (Outlook, Word, Excel, PowerPoint)
  • Microsoft Office Visio
  • Microsoft Office Project
  • MS SharePoint
  • MS Power BI
  • ServiceNow

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