Business Systems Intern

1 month ago

New York, United States MFA Full time

Position title: Intern, Business Systems and Corporate Events

Location: New York, N.Y (Hybrid)

Reports to: Managing Director, Sponsorships and Conferences


Spring 2025 (January 14 – April 10) application closes: November 1, 2024

Summer 2025 (May 20 – July 24) application closes: March 1, 2025

Company background:

MFA, based in Washington, DC, New York, Brussels and London, represents the global alternative asset management industry. MFA’s mission is to advance the ability of alternative asset managers to raise capital, invest, and generate returns for their beneficiaries. MFA advocates on behalf of its membership and convenes stakeholders to address global regulatory, operational, and business issues. MFA’s member firms collectively manage a diverse group of investment strategies. Member firms help pension plans, university endowments, charitable foundations, and other institutional investors to diversify their investments, manage risk, and generate attractive returns over time.


Essential responsibilities:

  • Assist in producing Events & Membership Development reports including new members, prospect pipelines and current member engagement.
  • Research and provide recommendations for streamlined reporting processes.
  • Research and data entry support, utilizing online databases and search engines. Manage profiles in CRM and on WordPress.
  • Analyze membership data to understand the needs of MFA members, identify key trends, patterns, and insights that can inform advocacy efforts and commercial opportunities.
  • Support in-person and virtual events, including membership meetings, forums, seminars, and conferences by providing notetaking, notetaking and identifying ways technology can enhance the member experience.
  • Draft user-friendly standard operating procedures (SOPs) that outline clear step-by-step instructions for performing key tasks and processes, incorporating data visualization such as screenshots and diagrams.
  • Collaborate with Business Systems Manager and Events team on daily tasks and special projects as needed.
  • Develop and present a capstone intern research project.



Qualifications and Requirements:

  • Currently enrolled in an undergraduate or graduate degree program. Communications, economics, public policy, and related programs are preferred.
  • Available to work during MFA’s hours of operation (9:00 A.M. - 5:00 P.M.) in the NY office on Tuesday, Wednesday, or Thursday; for a minimum of two days a week. +
  • Possess a strong interest in the financial services industry, as well as information technology or event logistics.
  • Experience with HTML, WordPress, or customer relationship management systems (CRM) is a plus.
  • Demonstrated ability to work collaboratively in a team-oriented culture that values the importance of being a good teammate, communicator, and partner.
  • Demonstrated ability to self-start, think ahead, problem solve, and engage proactively with high professionalism, reliability, and accountability.
  • Excellent interpersonal, written, and verbal communication skills.
  • Strong time management skills, attention to detail and ability to manage multiple and changing priorities in a fast-paced environment.
  • Proficiency with Microsoft Office Suite, including Word, Excel, and PowerPoint.

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