Client Service Associate

4 weeks ago


Essex, United States Lead Advisor LLC Full time

Lead Advisor, LLC is a wealth management consulting and search firm. This role is for one of our client firms.


Our client a top rated RIA is seeking a Client Service Associate who supports the firm's advisors by building and maintaining client relationships through a variety of tasks including, but not limited to account opening, account maintenance, gathering statements, completing documentation, as well as preparing materials for client meetings. Actively engaged in Risk Management, including Know Your Customer procedures, Account Reviews, and proper operational procedures and compliance requirements (e.g., completion of required operational forms and documentation). Facilitates accurate and timely account set up, money movement and investment trades. Strong technology skills are a must.



Position Characteristics:


The CSA is detail-oriented with strong analytical and problem-solving skills. They possess the ability to work in a fast-paced professional environment with heavy phone­ based client interaction. Building and maintaining superior client relationships and excelling at client service are critical skills.



Essential JobFunctions:


Knowledge of investment and insurance products

Excellent interpersonal/communication and organizational skills

Ability to work in a team environment

Ability to manage and resolve difficult situations with clients

Accuracy

Ability to support multiple Advisors

Strong understanding of firm and industry compliance policies

Proficiency with Microsoft Suite (word, outlook, excel), CRM and DocuSign.

Series 65 or 66 license preferred but not required


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