Information Technology Desktop Support

3 weeks ago

Boise, United States Diligente Technologies Full time

Employment Type: Contract

City: Boise

State: Idaho

Onsite role


Description:

IT & Software - Info Sys Analyst 1

Boise ID

3 Months+


Onsite requirement - Boise, ID

Working Hours: 8-5


Top Daily Responsibilities

• Service Walk-Ups (Front-Line IT person) at IT Service Station for breakfix, resolve issues, triage incidents and requests of various IT Services.

• Work on SNOW ticketing queue; creating help desk tickets.

• Support Conference Rooms (Zoom) and User Cubical for breakfix.

• Support and handle new hire tasks; provision new systems for replacement and new hires setup.


Additional Responsibilities:

• Troubleshoots software and hardware failures and identifies network problems when they relate to personal (desktop or laptop) computers.

• Performing regular maintenance on PC equipment such as computers, notebook computers, printers, and auto-switches; scanning computers for viruses

• Maintaining an inventory of PC hardware equipment and software programs

• Providing relocation of PC systems as needed

• Assisting with special projects on various issues as needed

• Documentation; write and update documentation of all IT/Systems Processes

• May conduct training programs designed to educate an organization’s computer users about basic and specialized applications.


Must have:

• Experience in supporting end-users (in person / remote) in a corporate environment.

• Knowledge of Windows 10 operating system, Mac OS

• Knowledge of general network and computer security

• Be able to troubleshoot WIN 7/10, Office 365, computers/laptops SW and HW

• Communication skills; be able to assist users and explain issue in non-technical terms for user to understand and communication clearly with other team members verbally, written, and process flow charts

• Excellent customer service skills, strong attention to details with excellent follow up is preferred, with a sense of urgency daily interaction with user and team

• Able to work independently as well as with a team

• Able to lift to 40+ pounds of technical equipment

• Knowledge of ITIL and ITSM best practices


Nice to have:

• 4 year college degree in relevant field

• Mac knowledge

• Be able to troubleshoot video conference rooms

• IT COMPTIA certifications; 2+years

• General knowledge of networking such as TCP/IP routing on WANs and LANs, switches, firewalls, VPN’s, SAN and wireless

  • Information Technology Desktop Support

    3 weeks ago

    Boise, United States Diligente Technologies Full time

    Employment Type: ContractCity: BoiseState: IdahoOnsite roleDescription: IT & Software - Info Sys Analyst 1Boise ID3 Months+Onsite requirement - Boise, IDWorking Hours: 8-5Top Daily Responsibilities• Service Walk-Ups (Front-Line IT person) at IT Service Station for breakfix, resolve issues, triage incidents and requests of various IT Services.• Work on...

  • Desktop Support Specialist

    5 days ago

    Boise, Idaho, United States Diverse Lynx Full time

    Job Title: Desktop Support Engineer Job Summary: We are seeking a skilled Desktop Support Engineer to join our team at Diverse Lynx LLC. As a key member of our Infrastructure Services team, you will be responsible for providing top-notch support for our 5G wireless networks, desktop management, and printer support. Key Responsibilities: • Provide...

  • Desktop Support Specialist

    5 days ago

    Boise, Idaho, United States Diverse Lynx Full time

    Job Summary: We are seeking a skilled Desktop Support Engineer to join our team at Diverse Lynx LLC. As a key member of our IT department, you will be responsible for providing top-notch support for our printers, laptops, and desktop systems. Your expertise in Service Now ticketing, Active Directory, LAN, and VPN will be invaluable in ensuring the smooth...

  • Desktop Support Specialist

    2 weeks ago

    Boise, Idaho, United States Diverse Lynx Full time

    Job SummaryWe are seeking a skilled Desktop Support Specialist to join our team at Diverse Lynx LLC. As a key member of our IT department, you will be responsible for providing top-notch support for our printers and desktop systems. Your expertise in re-imaging systems and managing Service Now ticketing will be invaluable in ensuring the smooth operation of...

  • Desktop support

    5 days ago

    Boise, United States Diverse Lynx Full time

    Role name: Desktop support Location: Boise, ID- Onsite Experience: 4 Year Duration: 12+ Months Role Description: Printer support, Desktop support, re-imaging systems, Service Now ticketing Competencies: 5G Wireless Networks, Desktop Management - Infrastructure Services (IS) Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified...

  • Information Technology Specialist

    2 weeks ago

    Boise, Idaho, United States Flex-N-Gate Full time

    Job SummaryWe are seeking a highly skilled and motivated Information Technology Technician to join our team at Flex-N-Gate. As a key member of our IT department, you will be responsible for ensuring the smooth operation of our computer systems and providing top-notch support to our end-users.Key ResponsibilitiesEvaluate and resolve technical issues in a...

  • Information Technology Specialist

    2 weeks ago

    Boise, Idaho, United States Flex-N-Gate Full time

    Job SummaryWe are seeking a highly skilled Information Technology Technician to join our team at Flex-N-Gate. As a key member of our IT department, you will be responsible for ensuring the smooth operation of our computer systems and providing top-notch technical support to our end-users.Key ResponsibilitiesEvaluate and resolve technical issues in a timely...

  • Information Technology Specialist

    1 week ago

    Boise, Idaho, United States Flex-N-Gate Full time

    Job SummaryWe are seeking a highly skilled and motivated Information Technology Technician to join our team at Flex-N-Gate. As an IT Technician, you will be responsible for ensuring the smooth operation of our computer systems, providing technical support to end-users, and resolving technical issues in a timely and efficient manner.Key...

  • Desktop Support Specialist

    5 days ago

    Boise, Idaho, United States Diverse Lynx Full time

    Job Title: Desktop Support Specialist Job Summary: We are seeking a skilled Desktop Support Specialist to join our team at Diverse Lynx LLC. As a Desktop Support Specialist, you will be responsible for providing technical support for desktop computers, printers, and other IT infrastructure. Key Responsibilities: * Provide technical support for desktop...

  • Desktop Support Specialist

    2 weeks ago

    Boise, Idaho, United States Diverse Lynx Full time

    Role: Desktop Support Engineer**Job Summary:**We are seeking a skilled Desktop Support Engineer to join our team at Diverse Lynx LLC. As a key member of our IT infrastructure team, you will be responsible for providing top-notch support for our desktop systems, printers, and laptops.**Key Responsibilities:*** Provide timely and effective support for desktop...

  • Information Technology Specialist

    1 week ago

    Boise, Idaho, United States Flex-N-Gate Full time

    Job SummaryWe are seeking a highly skilled and motivated Information Technology Technician to join our team at Flex-N-Gate. As an IT Technician, you will be responsible for ensuring the smooth operation of our computer systems, providing technical support to end-users, and resolving technical issues in a timely and efficient manner.Key...

  • Information Technology Specialist

    1 week ago

    Boise, Idaho, United States Flex-N-Gate Full time

    Job SummaryWe are seeking a highly skilled and motivated Information Technology Technician to join our team at Flex-N-Gate. As an IT Technician, you will be responsible for ensuring the smooth operation of our computer systems, providing technical support to end-users, and resolving technical issues in a timely and efficient manner.Key...

  • Desktop Support Engineer

    5 days ago

    Boise, United States Diverse Lynx Full time

    Role: Desktop Support Engineer Location: Boise, ID (Onsite) Job Type: ContractJob description: Providing to Printer, Laptops support Desktop support, re-imaging systems Experience with Service Now ticketing Working experience with Active Directory , LAN or VPN Competencies: 5G Wireless Networks, Desktop Management - Infrastructure Services (IS) Diverse Lynx...

  • Desktop Support Specialist

    2 weeks ago

    Boise, Idaho, United States Diverse Lynx Full time

    Role Overview:We are seeking a skilled Desktop Support Specialist to join our team at Diverse Lynx LLC.**Key Responsibilities:*** Provide technical support for desktop hardware and software* Troubleshoot and resolve printer-related issues* Re-image systems and maintain software updates* Manage Service Now ticketing system**Competencies:*** 5G Wireless...

  • AV Desktop Support Specialist

    3 days ago

    Boise, Idaho, United States US Tech Solutions Full time

    Job Title: AV Desktop Support SpecialistWe are seeking an experienced AV Desktop Support Specialist to join our team at US Tech Solutions. As a key member of our IT department, you will be responsible for providing top-notch support for our clients' AV and desktop systems.Key Responsibilities:Provide technical support for AV systems, including installation,...

  • Desktop Support Engineer

    4 days ago

    Boise, United States Diverse Lynx Full time

    Job title: Desktop Support Engineer Location: Boise, ID (Onsite) Job Type: Contract Role Job description: 5G Wireless Networks, Desktop Management - Infrastructure Services (IS). ITIS, Printer support, re-imaging systems, Service Now ticketing Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due...

  • Information Technology Support Specialist

    3 weeks ago

    Boise, United States Intelliswift Software Full time

    Job Title: Info Sys Analyst 1 Location: Boise, ID Duration: 3 months contract Top Daily ResponsibilitiesService Walk-Ups (Front-Line IT person) at IT Service Station for break\fix, resolve issues, triage incidents and requests of various IT Services.Work on SNOW ticketing queue; creating help desk tickets.Support Conference Rooms (Zoom) and User Cubical for...

  • Information Technology Support Specialist

    3 weeks ago

    Boise, United States Intelliswift Software Full time

    Job Title: Info Sys Analyst 1 Location: Boise, ID Duration: 3 months contract Top Daily ResponsibilitiesService Walk-Ups (Front-Line IT person) at IT Service Station for break\fix, resolve issues, triage incidents and requests of various IT Services.Work on SNOW ticketing queue; creating help desk tickets.Support Conference Rooms (Zoom) and User Cubical for...

  • Desktop Support Specialist

    1 week ago

    Boise, Idaho, United States US Tech Solutions Full time

    US Tech Solutions is seeking an experienced Desktop Support Specialist to join our team. The successful candidate will be responsible for working closely with our IT department to provide technical support and assistance to our clients. Key responsibilities include: * Working on the SNOW ticketing queue to create and manage help desk tickets * Notifying...

  • IT Support Specialist

    1 week ago

    Boise, Idaho, United States Lyra Technology Group Full time

    IT Support Specialist-Level IILyra Technology Group is seeking a highly skilled IT Support Specialist-Level II to join the team at MicroTech Systems in Boise, ID.The IT Support Specialist-Level II will provide technical assistance and support for incoming queries and issues related to computer systems, hardware, and line of business applications.About Lyra...