Yield Management Supervisor
4 days ago
About Us:
Winter Park Recruiting is a leading recruitment agency focused on connecting exceptional talent with companies that value growth, integrity, and a thriving work environment. We specialize in placing high-quality candidates across various industries, helping organizations build high-performing teams. We believe in personalized, strategic recruitment solutions that align with our clients' unique needs and cultures.
Job Description:
The Yield Management Supervisor is responsible for improving inventory, maintaining established ownership levels, implementing all policies at the property level, and maintaining relationships between property level management and yield management teams.
- Improves space utilization to ensure achievement of budget goals while improving occupancy, revenue, arrivals, and revenue per available room (RevPAR).
- Increase sales potential by analyzing reports and making decisions to achieve budgeted sales goals.
- Allocates within liabilities to support various owner and developer programs; reconciles owner and developer team member liabilities.
- Trains front desk on the inventory liabilities.
- Maintains owner exchange process via system automation.
- Ensure fair and equal trading practices are maintained and abided by the team member with authorized access.
- Responsible for setting bulk out-of-order placements and reconciling owner liabilities related to out of order (OOO) placements affecting owner liability.
- Assists in establishing yearly occupancy and revenue budgets for homeowner's association (HOA) and sales and marketing.
- Forecasts for future business within three to five percent (3-5%) accuracy monthly.
- Works closely with the Sales and Marketing departments to meet budget and develop contingency plans when the budget is not achievable.
- Reviews future occupancy (to update availability, rates, monitoring blocks, group pick-up, etc.) daily, makes decisions to open or close dates based on occupancy and/or overbooking strategy.
- Communicates with management regarding booking pace and dates that require attention or have special events.
- Communicates with management concerning dates for periodic membership discounting.
- Communicates with management to make rate adjustments based on special events, market demands, and trends.
- Works closely with resort managers at assigned resorts to address occupancy needs, new programs, reservation issues, and establish an overbooking plan.
- Performs one-on-one and group training on site with property management and team members.
- Performs training sessions and property presentations at associated call centers.
- Makes critical decisions on space management that will help drive occupancy, revenue, and arrivals to achieve budget goals and assist sales reach sales goals.
- Completes other duties and tasks, as assigned by management
Requirements:
- High School Diploma/GED
- 1-3 Years of related experience
- 2+ Years of Supervisory experience
- Strong analytical and problem-solving skills
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