Field Engineer

1 month ago


Middletown, United States Hamilton Barnes 馃尦 Full time

Do you like being hands-on with technology?

Benefits:

  • Amazing company benefits
  • Exposure to Cisco, Juniper & Aruba technologies
  • Chance to work for a leading Cisco Gold Partner


Responsibilities

  • Troubleshooting: Diagnose and resolve hardware, software, and network issues at client sites or remotely.
  • Maintenance: Perform system upgrades, patches, and preventative maintenance to ensure optimal performance and security.
  • Customer Support: Deliver on-site and remote support to address client IT needs, ensuring satisfaction and timely resolution of issues.
  • Documentation: Maintain detailed records of client interactions, configurations, and resolutions using company systems.
  • Collaboration: Work closely with the project management team, sales engineers, and clients to ensure successful project execution.
  • Compliance: Adhere to company policies, safety standards, and best practices in IT infrastructure deployment and maintenance.


Required Skills

  • Able to travel within a 30 mile radius if Middle Town NY
  • Have experience working with Cisco or Juniper Technologies
  • Hands on experience racking and Stacking technology
  • MSP experience is a huge bonus


Apply with your resume to submit your application.



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