Consumer Loan Underwriter

Join a Purpose-Driven Team at Heritage Financial Credit Union Where Integrity, Excellence, Teamwork, and Community Matter

Heritage Financial Credit Union is a member-owned financial institution that is committed to helping our members achieve their financial goals and building a stronger community. We believe that everyone deserves access to affordable financial services, and we are dedicated to providing our members with the tools and resources they need to achieve their financial dreams. Our vision is to be the leading financial institution in the communities we serve, and we are committed to creating a culture of excellence where our employees can thrive. We believe in creating a workplace where everyone feels valued and respected, and where we can all work together to achieve our goals. We recognize that our employees are our most important asset, and we are committed to providing them with the training, development, and opportunities they need to succeed. Our values are at the heart of everything we do. We believe in:

• Integrity: We are honest and trustworthy in all of our dealings with our members, employees, and the community.
• Excellence: We strive to provide our members with the best possible service.
• Teamwork: We believe that we can achieve more together than we can alone.
• Respect: We treat each other with dignity and respect.
• Community: We are committed to giving back to the communities we serve.

If you are looking for a challenging and rewarding career in the financial services industry with a company that is committed to its mission, vision and values, we encourage you to apply for a position at Heritage Financial Credit Union. Here you will find a supportive and collaborative work environment where you can make a difference in the lives of our members and our community. We offer a competitive salary, comprehensive employee benefits package, including a very generous PTO policy.

Rate of Pay: $25.20 - $31.50 per hour upon experience

POSITION PURPOSE

This position is responsible for underwriting and processing various consumer loan applications, including personal, auto, home improvement, credit card as well as Indirect Lending automotive loans in accordance with Credit Union Policy. Performs a variety of support duties related to the lending function within the credit union.

ESSENTIAL FUNCTIONS AND BASIC DUTIES

1. Perform responsibilities of position in accordance with federal and state regulations, credit union policies and procedures.
2. Maintain a thorough understanding of HFCU’s Loan Policy and underwrite loans in accordance with those parameters.
3. Proficient at pipeline management with an emphasis on organizational and multi-tasking skills.
4. Underwrite loan applications generated through various channels; in Branch, Online, and Indirect Lending following established CU policies and procedures.
5. Maintain a working knowledge of current loan fraud trends, leveraging internal tools and resources to evaluate incoming consumer loan applications for potential fraud.
6. Collaborate effectively with branch personnel, processors and other underwriters to ensure that loan applications are fully completed, the necessary supporting documentation is received, and the loan closes properly.
7. Gather background information on applicants by obtaining credit bureau reports, verify debts, and calculate aggregates and ratios to determine credit unions exposure in terms of secured and unsecured debt.
8. Analyze loan applicants’ financial status, credit, and collateral to determine feasibility of granting loans and provide feedback to branch personnel or financial counseling to members if applicable.
9. Approve consumer and indirect lending loans within authorized limits and communicate decisions to branch personnel and/or, and dealer if need be. Recommend approval or denial for those in excess of authorized limits; Explain reasons for declines and provide counter offers whenever possible.
10. Process adverse action notices for declined loans
11. Recommend operational procedures to increase effectiveness of department operations
12. Assist in conducting training on loan origination system for end-users and troubleshoot end-user system issues.
13. Serve as a resource on consumer products/services of the Credit Union; respond to internal and external loan related member questions & research; may provide guidance on consumer lending practices, loan policies and procedures.
14. Work together with all areas of lending including origination, consumer lending, indirect lending, servicing, and collections to ensure an efficient, effective team-based division.
15. Process/Analyze/Maintain Lending Department reports as assigned.
16. Participate in department and/or strategic projects as directed.
17. Meet or exceed the objectives set for accuracy, volume and profitability of all consumer and indirect loans as well as meet or exceed established service level and business unit strategic goals.
18. Performs other related and unrelated duties as requested and therefore required.

PERFORMANCE MEASUREMENTS

Performance is measured against the competencies and goals as outlined in the Employee Performance Program, and established in partnership with the employee’s leadership.

QUALIFICATIONS

EDUCATION/CERTIFICATION: 2-year college degree preferred plus 2 years of related underwriting experience; or a comparable combination of education and experience.

REQUIRED KNOWLEDGE: Knowledge of accounting principles, fair lending practices & Lending industry guidelines, and good communication skills. This position requires that the employee gain a working knowledge of Bank Secrecy Act (BSA) requirements and how they will affect their work. The employee will comply with all requirements of the BSA and cooperate with the designated BSA Officer in assuring compliance.

EXPERIENCE REQUIRED: Experience using P.C. based software including Microsoft Office.

SKILLS/ABILITIES: Ability to project a professional appearance and positive attitude at all times.

CURRENT ENVIRONMENT: Jack Henry/ Episys, Temenos Los, Meridian / Link DL4 Los, Lexis Nexis

Salary Description

$25.20 - $31.50 per hour