Lead Business Operations Analyst

2 weeks ago

Arlington, United States Echelon Services, LLC Full time

Contingent Upon Award

Active Top Secret clearance with eligibility for SCI required.


Echelon is seeking a Business Operations Analyst Office Governance who will function as the lead in the development, maintenance, and implementation of the government customer’s internal strategies, policies, processes, and procedures. This function also oversees knowledge management for information and documents.

Essential Functions

  • Support developing, maintaining, and implementing JCDC Planning Office-wide program management policies, procedures, processes, templates, and other documents.
  • Develop and implement a framework for the planning, execution, and prioritization of the cyber operations resources and capabilities.
  • Provide process improvement support to include:
  • Identifying, analyzing, and developing improvements to business processes and methods.
  • Documenting process improvement recommendations including as is and to be process documentation, and briefing recommendations to management.
  • Facilitate implementation of management approved processes.
  • Develop process work products: process descriptions, guidelines, templates, checklists to facilitate process compliance.
  • Provide group facilitation and training for new implemented processes.
  • Continuously refine processes to meet ongoing organizational and business goals.
  • Conduct ongoing organizational lessons learned to identify and document project and process successes and potential improvements.
  • Review and consolidate comments provided by management and staff based on internal and external documents reviews. Review for content, clarity, and grammatical accuracy.
  • Support the development and maintenance of knowledge management principles and processes.
  • Establish and maintain an effective structure for information management and sharing with appropriate stakeholders via agency provided and/or authorized sharing mechanisms which currently include Intelink, SharePoint, Teams, and Confluence/Maestro.
  • Establish and maintain an effective internal branch information sharing and management structure within branch file shares.
  • Build processes and SOPs for information management through SharePoint and organizational file shares.
  • Maintain branch information management SOPs and Policies

Qualifications

  • Extensive experience analyzing mission requirements to determine what resources are needed to meet objectives.
  • Active Top Secret clearance with eligibility for SCI

EEO Employer F/M/Vet/Disabled

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